2016 Acura Ilx

I am filing this complaint regarding the inadequacy of American Honda's recall remedy under NHTSA Campaign 25V-859 (Acura Campaign RN5) for my 2016 Acura ILX (109,000 miles). This recall addresses a defective brake master cylinder that can reduce braking performance and increase stopping distances, posing an unreasonable risk of crash or injury. Despite this acknowledged safety defect, American Honda is refusing to perform the recall repair, stating that parts are limited and repairs are being prioritized only for vehicles already exhibiting symptoms of failure. My case (#16165247) has been closed with no remedy provided. I have contacted American Honda approximately five times over the past two months and receive the same answer. No repair, no loaner vehicle, no interim safety guidance, and no timeline for parts availability has been offered. Their guidance was "we can prioritize your repair once you notice your brakes begin to fail." My local Acura dealer was uncooperative, stating they have no parts and telling me to get American Honda to provide parts, placing the burden of obtaining them on me as the consumer. The defect symptoms (degraded braking and increased stopping distances) mean the vehicle is already unsafe by the time failure is detectable. Requiring owners to continue operating vehicles with a known braking defect until failure occurs exposes my family, including young children, to the exact crash risk this recall was issued to prevent. It's negligent and endangers the consumer due to failure of the manufacturer. I am requesting that NHTSA open a Recall Query into Honda's handling of 25V-859 and exercise its authority under the Safety Act to compel American Honda to either expedite the recall repair on my vehicle or provide a manufacturer-funded replacement vehicle or rental until the remedy is completed. The recall remedy is not being provided within a reasonable time, and no adequate interim safety measures have been offered.

I am reporting a safety concern involving my vehicle, a 2016 Acura ILX (VIN: [XXX]), which is currently subject to an active brake system safety recall involving the brake master cylinder (Acura Recall Code RN5). The recall describes a defect in which contamination of the brake fluid system may cause the master cylinder seal to swell and reduce braking pressure, allowing the brake pedal to travel toward the floor and increasing stopping distance. The failure condition described in the recall is currently occurring in my vehicle. When braking, the brake pedal travels significantly toward the floor before the vehicle stops, which raises serious safety concerns regarding the ability to stop the vehicle in normal traffic conditions. I began contacting Acura dealerships in December 2025 after receiving the recall notice. I was informed that the required recall repair parts were not yet available and that I would be contacted when parts became available. Multiple dealerships in Massachusetts and Connecticut provided the same information. As of March 2026, I have not been contacted by any dealership regarding repair availability, and the vehicle continues to exhibit the braking condition described in the recall notice. Because the defect affects the braking system, I do not feel the vehicle can be safely operated while awaiting the recall repair. The vehicle remains financed and insured and is relied upon for daily transportation. This complaint is being submitted to document that the recall defect appears to be actively occurring in the vehicle and that the recall remedy has not yet been made available after several months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SAME AS THE OTHER INCIDENTS SUBMITTED BELOW - MY CAR ACCELERATES WHEN I APPLY THE BRAKES. I HAVE TO TAKE MY FOOT OFF OF THE BRAKES AND REAPPLY BEFORE THE CAR REACTS AND STOPS. THIS FAULT OCCURS WHEN I'M SLOWING DOWN AND ALMOST AT A STOP, SO THIS HAS HAPPENED WHEN I HAVE BEEN IN CLOSE PROXIMITY OF OTHER CARS IN FRONT OF ME, PEOPLE IN CROSSWALKS, APPROACHING MY NEIGHBORHOOD GATE, SLOWING DOWN TO MAKE A TURN, SLOWING DOWN WHEN APPROACHING STOP SIGNS - I HAD NO CHOICE BUT TO RUN THE STOP SIGN. THIS HAS HAPPENED 8-9 TIMES. FIRST TIME IT HAPPENED, I THOUGHT IT MIGHT HAVE BEEN MY MISTAKE. AFTER THE 3RD OR 4TH TIME, I WAS SURE IT WAS NOT. I BROUGHT MY CAR BACK TO THE ACURA DEALERSHIP THAT PURCHASED THE CAR FROM. I HAVE TAKEN THE CAR THERE 3 TIMES AND ALL 3 TIMES, AFTER RUNNING INSPECTIONS, I'M TOLD THEY ARE 'UNABLE TO VERIFY CUSTOMER'S CONCERNS' BECAUSE THEY 'CANNOT DUPLICATE THE CONCERN'. THEY GAVE ME MY CAR BACK TO DRIVE. I FEEL EXTREMELY UNSAFE IN MY ACURA.

THE CAR DISPLAYED MULTIPLE ERRORS ON ITS MULTI-INFORMATION DISPLAY. THE ERRORS INCLUDE BRAKE SYSTEM PROBLEM, ABS PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, AND ADAPTIVE CRUISE CONTROL PROBLEM. THOSE ERROR MESSAGES WENT AWAY ON MY WAY TO ELK GROVE ACURA BUT I WAS ABLE TO RECORD THEM ON MY PHONE. THERE WAS STILL AN ERROR MESSAGE IN THE ACURALINK SYSTEM FOR THE ELECTRIC POWER STEERING THAT I SHOWED THE SERVICE ADVISOR. HE DELETED THE MESSAGE WITHOUT TELLING ME AND SAID THOSE ERRORS ARE CAUSED BY A LOW BATTERY. HE WENT TO TEST THE BATTERY AND IT TESTED FINE SO I WAS TOLD THAT THERE WAS NOTHING TO FIX. HE SENT ME HOME AFTER REFUSE MY REQUEST TO DOCUMENT THE ERRORS WITH ACURA. HE MADE IT LIKE I NEVER BROUGHT THE CAR IN AND THOSE PROBLEMS NEVER EXISTED.

1ST INCIDENT - ON OCT 17TH 2017, ON MY WAY BACK FROM GYM AND THIS IS A STREET DRIVE. I WAS APPROACHING A STOP SIGN WHICH IS ON A SORT OF A HILL. I PRESSED THE BRAKES AND THE CAR ACCELERATED INSTEAT AND I COULD NOT STOP AT THE STOP SIGN. I DID PRESS IT AGAIN HARDER AND THE CAR STOPPED BUT I HAD ALREADY CROSSED THE STOP SIGN BY THEN. I WAS CONFUSED AND SCARED BUT ASSUMED THAT IT WAS MY FAULT AND CONTINUED HOME DRIVING CAREFULLY. 2ND INCIDENT - ON THE SAME DAY ON MY WAY TO WORK, THE EXACT SAME THING HAPPENED AND AGAIN I PRESSED VERY HARD ON THE BRAKES THE SECOND TIME AND THAT HELPED. BY THIS TIME I WAS SURE SOMETHING IS WRONG WITH THE CAR. 3RD INCIDENT - SAME DAY ON MY WAY BACK FROM WORK, THIS TIME I WAS BEING VERY CAREFUL AND RIVING VERY SLOW IN THE RIGHT MOST LANE, THE EXACT SAME THING HAPPENED. I DID NOT DRIVE THE CAR AFTER THAT AND THE CAR IS WITH THE CERRITOS ACURA SERVICE CENTER. NOT SURE IF I CAN DRIVE THAT CAR ANYMORE

TL* THE CONTACT OWNS A 2016 ACURA ILX. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 2 MPH THE VEHICLE JERKED FORWARD INDEPENDENTLY WHILE APPROACHING A STOP. ADDITIONALLY, THE VEHICLE FAILED TO SLOW DOWN EVEN AFTER THE DRIVER REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND DEPRESSED THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A DEALER TWICE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT SHOULD BRING THE VEHICLE BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 07/21/17*LJ UPDATED 11/27/2017*JS *CN

2016 ACURA ILX 1. BREAKS SQUEAL WHEN COMING TO A STOP. DEALERSHIP STATED THEY REPLACED THE ROTORS WITH A MORE INDUSTRIAL ROTOR. ALTHOUGH THERE IS NO RECALL, THE DEALERSHIP STATED ITS BECOMING A COMMON COMPLAINT FOR THE ILX. SEEMED TO BE WELL FOR A WHILE BUT PROBLEM HAS RESURFACED. 2. BACK WINDOWS MISALIGNED. TOOK TO DEALERSHIP AND PARTS NEEDED TO BE ORDERED TO FIX THE ISSUE. 3. TAKATA INFLATORS. TAKATA SHOULD TAKE RESPONSIBILITY AND PAY FOR A COMPARABLE RENTAL VEHICLE. SAFETY SHOULD BE A TOP PRIORITY CONSIDERING THEY MANUFACTURED A DEFECTIVE PRODUCT AND APPARENTLY DID NOT DO ENOUGH TESTING BEFORE RELEASE. I DON'T BLAME HONDA, I BLAME TAKATA FOR ONLY DOING THE BARE MINIMUM AND BACKING THE CAR DEALERSHIPS INTO A CORNER. NEXT TIME I PURCHASE A VEHICLE, I WILL BE CHECKING THE AIR BAG MANUFACTURER BEFORE I BUY! CAR DEALERSHIP HAS BEEN AMAZING AND HAS WONDERFUL SERVICE!