PERTAINING TO NHTSA RECALL NUMBER 17V676 THAT WAS ISSUED IN OCTOBER OF 2017, I CALLED BMW CUSTOMER SERVICE IN DECEMBER TO INQUIRE ABOUT THE STATUS OF THE RECALL BUT WAS TOLD TO CONTINUE CHECKING ITS WEBSITE FOR STATUS AND THE REP COULD NOT PROVIDE A TIMEFRAME AS TO WHEN I CAN BRING THE CAR TO THE DEALERSHIP FOR REPAIR. WE ARE N…
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PERTAINING TO NHTSA RECALL NUMBER 17V676 THAT WAS ISSUED IN OCTOBER OF 2017, I CALLED BMW CUSTOMER SERVICE IN DECEMBER TO INQUIRE ABOUT THE STATUS OF THE RECALL BUT WAS TOLD TO CONTINUE CHECKING ITS WEBSITE FOR STATUS AND THE REP COULD NOT PROVIDE A TIMEFRAME AS TO WHEN I CAN BRING THE CAR TO THE DEALERSHIP FOR REPAIR. WE ARE NOW AT THE END OF JANUARY, MORE THAN 3 MONTHS AFTER THE RECALL WAS ISSUED AND STILL NO ETA AS TO WHEN A FIX WILL BE AVAILABLE. WHEN THERE'S A SAFETY RISK INVOLVED, I'M NOT SURE WHY THERE WAS NOT AN URGENCY BEING PLACED ON THIS RECALL FROM BMW.
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