2018 Chrysler 300

There were 2 separate incidents that occurred. The first one we were backing out of our driveway and the car just stopped running. We were unable to start it again after a dozen attempts. We had the vehicle towed to a local shop and when they got in the car, it started right up. We drove it around for a few weeks before the 2nd incident happened. We were driving on the freeway this time and the car just stopped running. We were in the fast lane and it was extremely dangerous to get off the side of the road due to heavy traffic. It again would not start and we had to have it towed home. Once it came off the tow truck, it started up. Something about it getting towed makes it start again, maybe the angle that it is in when it is getting pulled up on to the tow truck does something. I’ve been nervous to drive it for fear it will break down on me again. We have tried to start it again to take it to a service shop but it will not start. There were no warning lights before either incident. The first shop we had it towed to informed us after we dropped it off that the car was too new for them to run for codes, so they were unable to tell us the issues.

Chrysler Model 300s Vehicle, 2018, repair service by an authorized Chrysler dealer in Puerto Rico, certified the replacement of original manufacturer parts of the power steering (Rack-Pinion) on three occasions, which does not accept the programming of technical support by the automotive specialists of the authorized Chrysler repair shop. It is evident that this vehicle faces a hidden problem from the manufacturer which had not been detected until now. Diagnosis could not replace the part because the programming defect by the manufacturer was not found. It is important to start an investigation into the power steering known as (Rack-Pinion), it is working correctly for the driver's safety to drive safely on the roads without this defect, which could not be corrected by the automotive technicians authorized by Chrysler in Puerto Rico, causing an accident. AUTHORIZED WORKSHOP: BELLA RETAIL GROUP LLC. D/B/A FLAGSHIP CHRYSLER, Flagship, EXTENDED INSURANCE POLICY: PREMIER INSURANCE COMPANY

THE COMPUTER ISSUE HAS BEEN ON GOING FOR A WHILE. THE COMPUTER SCREEN JUMPS AROUND ON ITS OWN CHANGES AIR AND HEAT SETTINGS, RADIO SETTINGS, BLANKS OUT ON THE REAR VIEW SITE WHILE IN USE. TRANSMISSION SKIPS ON TAKE OFF AND BUMPS WHEN CHANGING GEARS PARTICULARLY REVERSE AND PARK...... RECENTLY, LAST WEEK, THE CAR CUT OFF IN THE MIDDLE OF TURNING INTO A DRIVE WAY NO WARNING LIGHT OR SIGN OF DISTRESS. I ATTEMPTED TO START IT AND IT JUST CLICKED LIKE IT WAS OUT OF GAS BUT WASNT. THE (P) FOR PARKING KEPT BLINKING BECAUSE IT WOULD NOT GO IN PARK COMPLETELY SO IT NEVER STARTED . I HAD TO USE THE PARKING BRAKE TO PREVENT IT FROM ROLLING. I TOWED IT TO A AUTO REPAIR SHOP AND IT WAS DETERMINED THAT THERE WAS AN ELECTRICAL FAULT WITH THE FUEL TANK. SO ALMOST 1,OOO$ LATER IT WAS REPLACED AND ITS RUNNING HOWEVER THE TRANSMISSION IS NOT QUITE RIGHT. IM CONCERNED ABOUT THE FUEL PUMP ISSUE BECAUSE IT WAS SUDDEN WITH NO TYPE OF WARNING LIGHT ETC. THERES BEEN NO "PARK OUTSIDE RECALL' FOR THIS VIN# AND I WOULD LIKE TO KNOW WHAT I SHOULD TO DO TO SOMEWHAT ENSURE MY SAFETY . THANK YOU FOR YOUR CONSIDERATION DURING THIS DIFFICULT TIME. I HOPE TO HEAR BACK WITH A SOLUTION OR ADVICE.

LCD Display becomes delaminated, display settings won't stay set, jumps around, beeps non stop losing all saved settings; radio/SiriusXM stations change randomly, climate control changes randomly(AC/heat and seat), Navigation/ hands free communication lost, accesses my contacts and makes calls randomly, back up screen lost, all at the same time, very distracting being a safety hazard. Dysfunctional LCD remains, continues daily, is available for inspection and has been reproduced at the service center. Unfortunately the repair is very costly, therefore I must live with the distracted driving daily. I've reached out to Uconnect and Chrysler Customer Care for support and no response.

I started having problems with acceleration, I would go to pull out and the car would choke. When I put my car in reverse I would get an error message telling me to put my car in park and then desired gear. When I did that it would not go into reverse, I would have to shut my car off and then restart it. At time the check engine light would come on and then go off. I attempted to have it checked multiple times but when I got to the dealership it would be off again. I finally was able to get it to the dealer while it was on and was told I needed a new transmission and I would need to bring it in for a full diagnosis. I got it to a transmission shop shop and had the transmission replaced. When he ordered the transmission and installed it the transmission module was bad. I really feel due to the fact that a brand new transmission had a defective transmission module that the issue is that the model transmission in that car is defective.

THE CONTACT OWNS A 2018 CHRYSLER 300. THE CONTACT STATED THAT WHILE SHIFTING FROM PARK TO REVERSE, THE VEHICLE JERKED AND SURGED WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

I HAVE FOUND THAT GOING AT LOWER SPEEDS, LIKE ACCELERATING FROM STOP, OR DRIVING THRU A PARKING LOT, THE TRANSMISSION JOLTS THE ENTIRE CAR. LIKE IT IS SLIPPING IN AND OUT OF GEAR. IT ALSO SEEMS TO SHIFT REALLY HARD IN TO SECOND GEAR, NOT ALL THE TIME BUT IS JUST GETTING WORSE. THE VEHICLE ONLY HAS 26000 MILES ON IT AND HAS BEEN SERVICED AT THE CORRECT INTERVALS. ALSO ELECTRICAL ISSUES WITH PASSENGER SIDE WINDOW MOTOR, IT DOES NOT WANT TO ROLL UP. THIS HAS HAPPENED 4 OR 5 TIMES IN THE LAST 2 WEEKS. USB HOOK UP FOR OUR PHONE DOES NOT RECOGNIZE THE DEVICE, AFTER CHANGING TO A DIFFERENT PORT, STILL THE SAME RESULT.