TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY. THE CONTACT SUSTAINED BRUISES AND SCRATCHES TO THE RIGHT ARM WHEN THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3…
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TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY. THE CONTACT SUSTAINED BRUISES AND SCRATCHES TO THE RIGHT ARM WHEN THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
NHTSA ODI #10533105
160,000 miles · May 11, 2009
Air BagsCrashInjury
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. WHILE DRIVING 45 MPH, THE CONTACT WAS INVOLVED IN A HEAD-ON CRASH. ANOTHER DRIVER LOST CONTROL OF THE VEHICLE AND STRUCK THE CONTACT'S VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY AND NO LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DESTROYED AND TOWED TO A …
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TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. WHILE DRIVING 45 MPH, THE CONTACT WAS INVOLVED IN A HEAD-ON CRASH. ANOTHER DRIVER LOST CONTROL OF THE VEHICLE AND STRUCK THE CONTACT'S VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY AND NO LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE CONTACT SUSTAINED MAJOR INJURIES, INCLUDING A BROKEN NOSE AND CHEEK BONES, AND ALSO A SHATTERED RIGHT FOOT. A POLICE REPORT WAS FILED AND PICTURES OF THE CRASH ARE AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED. NHTSA CAMPAIGN ID NUMBER 02V293000 (AIR BAGS:FRONTAL) WAS REFERENCED. THE DEALER WILL BE NOTIFIED FOR MORE INFORMATION ABOUT THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 160,000.
NHTSA ODI #10268370
121,118 miles · Dec 13, 2005
Air Bags
CONSUMER COMPLAINT REGARDING 1997 CARAVAN CLOCK SPRING ASSEMBLY. *TS THE VEHICLE'S HORN FAILED DUE TO A FAULTY CLOCKSPRING. THE CONSUMER DID SOME RESEARCH AND FOUND OUT THAT THE VEHICLE'S CLOCKSPRING HAD BEEN RECALLED, RECALL NUMBER 02V293000 . THE CONSUMER NEVER RECEIVED THE NOTICE. *NM
NHTSA ODI #10146411
Mileage unknown · Aug 5, 2005
Air BagsElectrical SystemVehicle Speed Control
DT: AIR BAG LIGHT STAYED ON/THE CRUISE CONTROL SWITCH DIDN'T WORK, AND THE HORN MALFUNCTIONED. NOTICED THESE FAILURES ON JUNE 1, 2005. HAVE NOT CONTACTED THE DEALER. HAD CHECKED THE FUSES, THEY WERE STILL GOOD. *AK
NHTSA ODI #10131718
100,000 miles · Jun 28, 2005
Air Bags
DT: AIR BAG LIGHT IS ON AND CRUISE CONTROL AND HORN DOESN'T WORK. *AK CONSUMER STATES HAVING A RECALL NOTICE FOR THESE PROBLEMS BUT DELEARSHIP REFUSES TO FIX BECAUSE THE VEHICLE IS NOT A 1998 OR NEWER. THE CONSUMER'S STEERING WHEEL IS GETTING WORST. CONSUMER'S VIN #'S ARE NOT ON THE RECALL LIST, CONSUMER ALSO OWNS A 2000 DODGE …
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DT: AIR BAG LIGHT IS ON AND CRUISE CONTROL AND HORN DOESN'T WORK. *AK CONSUMER STATES HAVING A RECALL NOTICE FOR THESE PROBLEMS BUT DELEARSHIP REFUSES TO FIX BECAUSE THE VEHICLE IS NOT A 1998 OR NEWER. THE CONSUMER'S STEERING WHEEL IS GETTING WORST. CONSUMER'S VIN #'S ARE NOT ON THE RECALL LIST, CONSUMER ALSO OWNS A 2000 DODGE VAN. CONSUMER WANTS TO BE KEPT UP TO DATE ON THE PROGRESS OF THE CLAIM. *NM
NHTSA ODI #10124068
150,500 miles · Jun 15, 2005
Air Bags
I HAVE A MINI- CARAVAN 1997 AIRBAG LIGHT STAYS ON OR BLINKS INTERMITTANTLY HORN DOESN'T WORK OR ONLY WORKS SOMTIMES (THATS FUN) CRUISE CONTROL DOESN'T WORK
NHTSA ODI #10125326
Mileage unknown · Dec 28, 2004
Air Bags
RECEIVED A SAFETY RECALL LETTER FOR THE CLOCKSPRING ON MY MINIVAN (YR714091 NOTIFICATION CODE D17) ISSUES WITH AIRBAG DEPLOYING LIGHT AND HORN WILL NOT WORK. ACCORDING TO DODGE, THE REASON THIS IS HAPPENING IS BECAUSE OF THE CLOCKSPRING IN THE MINIVAN. WENT TO HAVE IT REPAIRED AT DODGE AND THE SERVICE MAN AT DODGE SAID MY MIN…
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RECEIVED A SAFETY RECALL LETTER FOR THE CLOCKSPRING ON MY MINIVAN (YR714091 NOTIFICATION CODE D17) ISSUES WITH AIRBAG DEPLOYING LIGHT AND HORN WILL NOT WORK. ACCORDING TO DODGE, THE REASON THIS IS HAPPENING IS BECAUSE OF THE CLOCKSPRING IN THE MINIVAN. WENT TO HAVE IT REPAIRED AT DODGE AND THE SERVICE MAN AT DODGE SAID MY MINIVAN DOES NOT APPLY TO THE RECALL. TOLD HIM WHY MY PROBLEMS ARE THAT DESCRIBED IN THE RECALL LETTER. HE SAID IT'S NOT PART OF THE RECALL. *JB
NHTSA ODI #10104655
120,000 miles · Nov 22, 2004
Air BagsSeatsCrashInjury
COMPLAINT RECEIVED VIA E-MAIL. MY VEHICLE WAS MET WITH AN ACCIDENT ON ROUTE 516, OLD BRIDGE, NJ. MY VEHICLE WAS HIT FROM BEHIND BY A SCHOOL BUS AND PUSHED INTO A LAMP POLE. MY VEHICLE IS TOTALED AS PER STATE FARM INSURANCE. BOTH AIR BAG FAILED TO WORK. THE DRIVER AND PASSENGER SEATS COLLAPSED BACKWARD INSTEAD OF PROTECTING OUR N…
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COMPLAINT RECEIVED VIA E-MAIL. MY VEHICLE WAS MET WITH AN ACCIDENT ON ROUTE 516, OLD BRIDGE, NJ. MY VEHICLE WAS HIT FROM BEHIND BY A SCHOOL BUS AND PUSHED INTO A LAMP POLE. MY VEHICLE IS TOTALED AS PER STATE FARM INSURANCE. BOTH AIR BAG FAILED TO WORK. THE DRIVER AND PASSENGER SEATS COLLAPSED BACKWARD INSTEAD OF PROTECTING OUR NECK AND BODY. THE VEHICLE IS WITH STATE FARM INSURANCE. *JB. ALSO, DRIVER AND PASSENGER SEATS COLLAPSED BACKWARDS, RESULTING IN TWO INJURIES. *AK
NHTSA ODI #10101469
100,000 miles · Nov 18, 2004
Air Bags
CONSUMER WAS HAVING THE SAME PROBLEMS AS STATED IN RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. DEALERSHIP WOULD NOT REPAIR FREE OF CHARGE BECAUSE THE VIN WAS NOT INCLUDED.*AK
NHTSA ODI #10101270
Mileage unknown · Nov 16, 2004
Air BagsCrashInjury
THE CONSUMER STATED HER HUSBAND WAS COMING OUT OF THE DRIVEWAY AND THE VEHICLE WAS HIT ON THE SIDE. SHE STATED THAT HE RECEIVED SOME MINOR INJURIES AND HIS AIR BAG DID NOT DEPLOY. *JB *SC
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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