AM FILING A COMPLAINT IN REGARDS TO REPORTEDLY UNSAFE "GEN-3" SEATBELTS INSTALLED AS OEM EQUIPMENT IN OUR VAN. THE MFR. REFUSES TO REPLACE THESE REPORTEDLY DEFECTIVE BY DESIGN SEATBELTS, AND WANTS US TO PAY THE COST ($1600.00) TO REPLACE THESE BELTS. DUE TO THE FACT THAT THESE BELTS HAVE FAILED THE INDUSTRY STANDARD "BALL TEST…
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AM FILING A COMPLAINT IN REGARDS TO REPORTEDLY UNSAFE "GEN-3" SEATBELTS INSTALLED AS OEM EQUIPMENT IN OUR VAN. THE MFR. REFUSES TO REPLACE THESE REPORTEDLY DEFECTIVE BY DESIGN SEATBELTS, AND WANTS US TO PAY THE COST ($1600.00) TO REPLACE THESE BELTS. DUE TO THE FACT THAT THESE BELTS HAVE FAILED THE INDUSTRY STANDARD "BALL TEST" I FEEL THAT THEY ARE UNSAFE AND SHOULD BE REPLACED AT NO COST TO US. *AK
NHTSA ODI #759168
Mileage unknown · Mar 9, 2002
Seat Belts
PLEASE MAKE CHRYSLER RECALL THESE GEN-3 SEATBELTS BEFORE I HAVE TO MAKE A CLAIM ABOUT A DEATH IN MY FAMILY BECAUSE OF A FAILED SEATBELT PROBLEM. *AK
NHTSA ODI #759151
Mileage unknown · Apr 16, 2001
Seat Belts
THIRD ROW SEATBELT ON DRIVERSIDE WILL NOT PULL OUT. CONSUMER HAD NOT USED THIS SEAT IN THE PAST, NEVER NOTICED IT BEFORE. *AK *SLC
NHTSA ODI #885989
Mileage unknown · Apr 10, 2001
Seat Belts
REAR SEAT BELTS GOT JAM INSIDE THE SPRING MECHANISM THAT RETRACTS THE BELTS. CAUSE = THE "TAR"USED AT THE FACTORY (DODGE) FOR RUSTPROOFING GOT TO THE INSIDE OF THE RETRACTION MECHANISM MAKING TOTALLY USELESS THE SAFETY BELTS.*AK
NHTSA ODI #743845
Mileage unknown · Mar 23, 2001
Air BagsElectrical SystemEngine And Engine Cooling
AIRBAG LIGHT CAME ON AND HORN STOPPED WORKING, MECHANIC STATED CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. *AK ALSO CONSUMER WAS HAVING PROBLEM WITH THE RADIO THAT HAS BEEN WORKED ON FIVE TIMES AND REPLACED TWICE AND STILL DOESNOT WORK TO CONSUMER'S SATISFACTION, CONSUMER ALSO HAD BRAKES REPLACED, ALSO THE TENSIONER BELT ON…
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AIRBAG LIGHT CAME ON AND HORN STOPPED WORKING, MECHANIC STATED CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. *AK ALSO CONSUMER WAS HAVING PROBLEM WITH THE RADIO THAT HAS BEEN WORKED ON FIVE TIMES AND REPLACED TWICE AND STILL DOESNOT WORK TO CONSUMER'S SATISFACTION, CONSUMER ALSO HAD BRAKES REPLACED, ALSO THE TENSIONER BELT ON THE TIMING BELT, ALSO THE WATER PUMP BROKE, ALSO TRANSMISSION WENT OUT.*JB
NHTSA ODI #884000
Mileage unknown · Mar 21, 2001
Seat Belts
WHILE PUTTING REAR SEAT BELT ON SEAT BELT BOLT PULLED FROM FLOORBOARD. *AK WHEN THE CONSUMER PURCHASED THE VEHICLE, THE SIDE DOOR HAD BEEN DAMAGED RIGHT WHERE THE SEAT BELT WAS. THIS VEHICLE HAD BEEN AT THE DEALER THREE TIMES FOR THE SAME SEAT BELT PROBLEM. *YH
NHTSA ODI #883609
Mileage unknown · Dec 18, 2000
Seat Belts
ALL SIX SEATBELTS NEEDED TO BE REPLACED BECAUSE SEATBELT WAS WEARING OUT WHICH MAY CAUSE LESS PROTECTION IF INVOLVED IN A CRASH. *AK THE SEAT BELTS WERE POSSIBLY DEFECTIVE. *YH
NHTSA ODI #876676
Mileage unknown · Oct 17, 2000
Seat Belts
ONCE REAR LEFT SIDE SEAT BELT WAS PULLED ALL THE WAY OUT IT WOULD NOT RETRACT BACK INTO THE MECHANISM. VAN WAS BROUGHT TO THE DEALERSHIP. WHOLE SEAT BELT WAS REPLACED. IT TOOK MORE THAN TWO MONTHS BEFORE THE PART WAS AVAILABLE TO CORRECT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #873124
Mileage unknown · Jul 7, 2000
Seat Belts
IN VEHICLE, REAR 3RD ROW PASSENGER SIDE SHOULDER RESTRAINT/SEAT BELT DEVICE FAILED. THE FAILURE WAS THAT AT ROOF ANCHOR POINT, THE BOLT ASSEMBLY "UNSCREWED" AND FELL OUT WHEN DAUGHTER ATTEMPTED TO SECURE SEAT BELT ASSEMBLY. THERE WAS NO INJURY, BUT SHOULD THIS BOLT BE ABLE TO DO THIS? THERE HAD BEEN NO PHYSICAL CONTACT OUTSID…
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IN VEHICLE, REAR 3RD ROW PASSENGER SIDE SHOULDER RESTRAINT/SEAT BELT DEVICE FAILED. THE FAILURE WAS THAT AT ROOF ANCHOR POINT, THE BOLT ASSEMBLY "UNSCREWED" AND FELL OUT WHEN DAUGHTER ATTEMPTED TO SECURE SEAT BELT ASSEMBLY. THERE WAS NO INJURY, BUT SHOULD THIS BOLT BE ABLE TO DO THIS? THERE HAD BEEN NO PHYSICAL CONTACT OUTSIDE OF NORMAL SEATBELT USE. IF A COLLISION HAD OCCURRED AT THE TIME THIS BOLT WAS FAILING, THE RESTRAINT SAFTEY SYSTEM COULD HAVE FAILED CAUSING INJURY AND/OR DEATH WHEN IT OUGHT NOT BE POSSIBLE. PLEASE INVESTIGATE AND RESPOND. VEHICLE WILL BE TAKEN TO CHRYSLER DEALER FOR REINSTALLATION. ALSO, ALL OTHER ANCHORS OUGHT BE REMOVED AND REINSTALLED TO INSURE NO OCCURRANCES OF SAME.
NHTSA ODI #725079
Mileage unknown · Oct 13, 1999
Electrical SystemPower TrainSeat Belts
I FEEL THIS MODEL, CARAVAN SE SPORT, NEEDS ALOT OF UPGRADES. I FEEL THAT THIS VEHICLE IS NOT A SAFE VEHICLE FOR FAMILIES. I BELIEVE THAT DODGE IS
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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