2014 Ford Edge

The contact owns a 2014 Ford Edge. The contact stated that while driving at slower speeds, the vehicle hesitated while accelerating with the accelerator pedal depressed, and the vehicle to respond as needed. The check engine warning light was illuminated. The contact stated the vehicle was consuming an excessive amount of fuel, with an abnormal burning metal odor entering the cabin of the vehicle through the air vents. The contact scanned the vehicle with an OBD-2 scanner and retrieved error codes for the Power Control Module, Steering Column Control Module, and Power Train Control Module. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was unknown because the contact had previously cleared the error codes twice. The contact related the failure to Manufacturer Recall: 24E10; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

I have had issues with this car since a few months from me getting it. My rear camera wouldn't work half the time and sometimes turns the images upside down. My heat and cooling system started malfunctioning and the driver's side doesn't blow or temp the same as the passenger side. It has been like that at least 2 of the 4 years I have had this car and have taken it in multiple times and spent thousands of dollars to get it fixed and it is still not fixed and no one can seem to tell me the problem. My car also restarts itself and it won't turn off. A couple of months into getting the car, my car literally shut off while I was on the freeway and I had to pull over. Restart it. I took it in to Ford and they said it was fine. Throughout the last 4 years, my car has restart itself without me autostarting it! It is not a push start car! The engine won't turn off half the time when I take the key out or it turns off then restarts itself and it won't turn off. My car won't lock when it restarts itself. I have also taken my car in multiple times for the electrical system. Reading that there has been multiple complaints about a lot of the issues I am having with my car, not only is it a major safety hazard, but Ford should have done recalls. It is quite ridiculous that they haven't when they are aware of multiple cars having these same issues. I have almost caused several car accidents because of the electrical issues and I don't feel safe driving my vehicle. I shouldn't have to keep spending thousands of dollars and the issues aren't resolved or they keep saying they don't know. There is clearly a lot of faulty issues with the 2014 Ford Edge model and there needs some recalls that need to be issued. My car should not start slowing down automatically on the freeway then shut down. I have had to replace my battery and alternator in less than a year of owning it with only 40,000 miles of it. There have been way too many issues to have had less than 100,000 miles on it.

The contact owns a 2014 Ford Edge. The contact stated that while driving at various speeds, the steering wheel and vehicle were shaking abnormally. There was an abnormal clunking sound detected. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission case and drive shaft were cracked and leaking and needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Magic City Ford Lincoln (809 Williamson Rd. NE, Roanoke, VA 24016 – (540)345-0911), but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 50,000.

I had my oil changed last year upon seeing some suspicious activity during this oil change at Walmart, they were dishonest and lied to my face about my skid plate missing bolts underneath. I told them there's is no way my mobile mechanic put all four back on last night after it fell off while driving. So they lied to me. I filled a complaint. My car started driving weird. Then about two weeks later my car while in park, out of no where wouldn't reverse the steering wheel way locked it hard to turn. And sounded like a broken garbage disposal. It wasn't drivable.i have a2014 Ford edge sel. I ended up having it towed to Ford dealership in Tustin and I remembered that I had just saw online fright before the oil change that there was recalls three online pee my vin in a search . I dropped the keys off at Ford and put the the recall numbers on the envelope going they could look at it. I was told over the phone what the issue was she is be about 1900.00 to replace. I told him there's no way it is that expensive. The party was about 200.00 and the job should only take about 1-2 hours of even that.I told him I was homeless sleeping out of my car with my daughter 5, at the time what are my options. I told him I had mechanical breakdown coverage he called me back saying the claim for coverage was denied when I had talked to them they were waiting for the dealership to call over with necessary repairs information. So I already knew he was being deceptive she and dishonest. I asked him to email me a list of itemized by repairs that needed to be done to the office so i could see what i could afford. Hey emailed me a blank email no list of repairs. I emailed him back telling him there's was no estimate and if he could resend it . No response. ong story longer dealership refused service to my vehicle. my harmonic balancer remains an issue after I replaced it myself and local shop did the timing. Powersteering pump has air in it. Steering wheel locks when driving. Loud sounds.

POWER TRANSFER UNIT LEAKING AFTER 80,000 MILES, HAD THE VEHICLE SERVICED TO REPLACE PTU AND NEW PTU IS ALSO LEAKING. OTHER DRIVING ISSUES HAVE OCCURRED SINCE INCLUDING LOSING POWER STEER CAPABILITY ON WHILE DRIVING AT LOW SPEEDS ON UNEVEN ROADS, UNABLE TO ACCURATELY RECREATE THE ISSUE AS IT IS VERY INTERMITTENT. ALL CHECK ENGINE LIGHTS, WRENCH, AND ADVANCETRAC DASHBOARD WARNINGS FLASH WHEN ELECTRICAL AND PROPULSION SYSTEMS MALFUNCTION.

ON APRIL 3, 2018, MY WIFE WAS DRIVING OUR 2014 FORD EDGE. AS SHE WAS ENTERING A CURVE AT 35 MPH, THE 'LOW OIL PRESSURE LIGHT CAME ON' AND SHE IMMEDIATELY LOST THE CAPABILITY TO EASILY TURN THE STEERING WHEEL, AND THE CAR BEGAN TO SLOW DOWN RAPIDLY. FORTUNATELY, SHE WAS NOT ON A FREEWAY OR SHE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. SHE REALIZED THAT EVEN THOUGH THE ENGINE WAS STILL RUNNING, THE GAS PEDAL WOULD NOT WORK. I CALLED PLANET FORD IN HOUSTON WHERE WE PURCHASED THE CAR AND I ROUTINELY HAVE THE CAR MAINTAINED. ANTHONY, THE QUICK LANE MANAGER, TOLD ME TO BRING THE CAR IN. BY THEN, WE HAD CHECKED THE INTERNET FOR SIMILAR OCCURRENCES AND WE HAD FOUND THAT THERE HAD BEEN THOUSANDS OF SIMILAR REPORTS AND MILLIONS OF DOLLARS PAID BY FORD IN LAWSUITS. ANTHONY TOLD ME THAT HE WOULD FIX THE CAR AT NO COST AFTER I EXPLAINED THE DETAILS AND TOLD HIM THAT THIS SHOULD HAVE BEEN A 'RECALL ISSUE'. THEY HAD SERVICED THE CAR LESS ONE MONTH EARLIER. ON TUESDAY, APRIL 10TH, I CALLED AND FOUND THAT THE CAR HAD BEEN MOVED TO THE REGULAR SERVICE AREA. IT STILL WAS NOT FIXED. BRAD ZOOK, THE SERVICE MANAGER, TOLD ME THAT I WAS GOING TO HAVE TO PAY FOR THE REPAIR EVEN THOUGH I TOLD HIM THAT ANTHONY SAID IT WOULD BE FREE.LATER THAT DAY, IT WAS 'REPAIRED' AND WE PICKED UP THE CAR. THEY HAD TO REPLACE THE 'ETB' WHICH IS EXACTLY WHAT THE INTERNET REFERRED TO. I CALLED BRAD ON WEDNESDAY AND ASKED HOW THEY DIAGNOSED THE PROBLEM. HE SAID IT WAS A COMBINATION OF CODES (STRANGE) AND MY DESCRIPTION OF THE PROBLEM. HOW DO I KNOW THAT THIS WON'T HAPPEN AGAIN, OR SOME OTHER MALFUNCTION THAT WASN'T A RECALL, WILL HAPPEN NEXT!?

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO STEER LEFT OR RIGHT. ANGELA KRAUSE FORD LINCOLN IN ALPHARETTA, GEORGIA WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE STEERING WAS LIKELY TO FAIL WHILE DRIVING 25 MPH OR LESS. ORIGINALLY, THE SHAFT AND THE PUMP ASSEMBLY WERE REPLACED IN THE VEHICLE, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE FAILURE COULD NOT BE DUPLICATED AND THAT THE VEHICLE WAS PERFORMING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.