2016 Ford Escape

CAR WAS PARKED OUTSIDE ON A VERY COLD DAY. CAME OUTSIDE TO FIND THAT THE REAR WINDOW HAD SHATTERED FOR NO APPARENT REASON. THIS CAR WAS TAKEN TO A WINDOW SERVICE EARLIER IN THE FALL FOR A MINOR MAINTENANCE ISSUE AS WAS TOLD BY THE TECHNICIAN THAT THIS WAS A REPLACEMENT WINDOW. I AM ONLY REPORTING THIS IN THAT THIS VEHICLE IS ONLY A 2016, YET THE REAR WINDOW HAS BROKEN OUT 2X SINCE ITS TIME ON THE ROAD. IN DOING SOME RESEARCH, THERE HAS BEEN PAST REPORTS OF THE FORD ESCAPE REAR WINDOW BREAKING OUT FOR NO APPARENT REASON.

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FAILED TO LOCK, WHICH CAUSED HIM TO BE EJECTED FROM HIS SEAT. THE CONTACT STRUCK THE STEERING WHEEL AND THE DASHBOARD. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A RIGHT SHOULDER INJURY AND THE LEFT ULNAR NERVE WAS SPLIT IN TWO AND WAS SMASHED. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT DROVE TO THE HOSPITAL AFTER THE CRASH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MUFFLER, THE RIGHT QUARTER PANEL, THE BOTTOM HALF OF THE TRUNK, THE REAR BUMPER, AND THE STRUCTURAL FRAME BEHIND THE BUMPER'S REINFORCEMENT BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

2ND REFERENCE TO 11032043, ROBERTS FORD COULD NOT FIND ANY FAULTS IN THE ECU, ONLY SHOWED A SENSOR ERROR. WAS DRIVING THE SUV ON 10/15/17 AT 1215HRS WHEN I TURNED A 22 DEG TURN AT 15MPH AND STEERING WHEEL LOCKED UP, WENT THOUGH A DITCH, MISSED A TREE AND FINALLY STOPPED 7 FT FROM SOMEONE'S HOME. #FORDMOTORS NOT VERY HAPPY, 25 YEARS OF FORD PRODUCTS AND ALL I GET IS, WE WILL LOOK INTO IT. OH, WOKE UP THIS MORNING, TURNED THE CAR ON, GUESS WHAT, NO POWER STEERING.

IN THE LAST MONTH I HAVE HAD A FAULT CODE, STEERING ASSIST FAILURE. 4 TIMES IN MY DRIVEWAY UPON START UP, ALMOST DROVE OFF DRIVEWAY DOWN 20 FOOT CREEK. ONE OF THEM WHILE TRAVELING FROM A 55MPH STATE ROUTE TRYING TO TURN RIGHT, SLOWED TO BELOW 20 MPH AND TRIED TO TURN WHEEL. THE STEERING WHEEL DID NOT TURN, I TRAVELED ACROSS TWO LANES OF TRAFFIC AND ONTO A GRAVEL ENTRANCE FOR TRACTORS INTO THE FIELD. I HAD TO LOCK THE BRAKES UP AND SLID INTO THE CORN FIELD. ONCE STOPPED, I TURNED THE ESCAPE OFF AND LET IT SIT FOR 10 MINUTES, RESTARTED THE ESCAPE AND BACKED OUT ONTO THE ROAD SAFELY. I AM AT ROBERTS FORD IN ALTON, IL. THE CODE IS NOT SHOWING, (SO SAYS THE SERVICE WRITER, SO FORD IS NOT WILLING TO REPAIR. THE DATE BELOW IS THE LAST TIME IN WHICH THIS HAS HAPPEN. SAFETY BEFORE PRODUCTION, MUST BE THEY DON'T CARE ABOUT MY FAMILY OR THE PUBLIC. TIME FOR SOCIAL MEDIA.

2016 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL AND ELECTRICAL ISSUES THAT NEEDS TO BE ADDRESSED TO THE MANUFACTURER. *SMD THE CONSUMER STATED THE DEALER DID NOT PROVIDE THE VEHICLE THAT WAS AGREED UPON. BUT, PROVIDED ANOTHER VEHICLE THAT WAS NOT CONDUCIVE TO THE CONSUMER'S MEDICAL OR PERSONAL REQUESTS. UPDATED 10/2/2017*JS