NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,115 reports80,000 miles · Oct 24, 2019
Power Train
CAR GOT STUCK IN REVERSE WHEN TRYING TO PUT INTO PARK IN A PARKING LOT. FOUND OUT THE BUSHING ON THE SHIFTER CABLE WENT BAD. WITH FURTHER RESEARCH UP TO 2014'S ARE ALREADY BEING RECALLED. I FOUND THAT YOU CAN ONLY BUY THE FULL CABLE KIT AND NOT JUST THE BUSHING. SOUNDS LIKE A LOT OF PEOPLE ARE HAVING THIS PROBLEM WHICH SEEMS PRE…
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CAR GOT STUCK IN REVERSE WHEN TRYING TO PUT INTO PARK IN A PARKING LOT. FOUND OUT THE BUSHING ON THE SHIFTER CABLE WENT BAD. WITH FURTHER RESEARCH UP TO 2014'S ARE ALREADY BEING RECALLED. I FOUND THAT YOU CAN ONLY BUY THE FULL CABLE KIT AND NOT JUST THE BUSHING. SOUNDS LIKE A LOT OF PEOPLE ARE HAVING THIS PROBLEM WHICH SEEMS PRETTY DANGEROUS NOT TO BE ABLE TO PUT YOUR CARS INTO DIFFERENT GEARS.
NHTSA ODI #11270608
94,000 miles · Oct 16, 2019
Power Train
TRANSMISSION FAILURE AT ONLY 90K MILES FOR A VEHICLE THAT WAS BUILT IN 2016 IS ABSOLUTELY CRAZY! THE VEHICLE WILL NOT SHIFT INTO GEAR AND WHEN IT DOES IT STRUGGLES TO MOVE UNDER ITS OWN WEIGHT. THE VEHICLE WAS AT A STOP WHEN IT JOLTED REALLY HARD. IT FELT LIKE SOMEONE HIT ME FROM THE BACK. AFTER THAT JOLT THE CAR WAS MAKING SOME…
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TRANSMISSION FAILURE AT ONLY 90K MILES FOR A VEHICLE THAT WAS BUILT IN 2016 IS ABSOLUTELY CRAZY! THE VEHICLE WILL NOT SHIFT INTO GEAR AND WHEN IT DOES IT STRUGGLES TO MOVE UNDER ITS OWN WEIGHT. THE VEHICLE WAS AT A STOP WHEN IT JOLTED REALLY HARD. IT FELT LIKE SOMEONE HIT ME FROM THE BACK. AFTER THAT JOLT THE CAR WAS MAKING SOME GRINDING NOISES. WE BARELY MADE IT TO A PARKING LOT AS THE CAR WAS STRUGGLING TO MOVE IN A BUSY STREET.
NHTSA ODI #11269066
108,000 miles · Oct 11, 2019
Steering
DIFFICULTY WITH TURNING STEERING WHEEL. CLANKY NOISE WHEN TURNING. CHECKED AND SEVERAL PEOPLE WHO DRIVE 2016 FORD ESCAPES ARE HAVING OR HAVE HAD THE SAME PROBLEM EVEN WORSE. SOME PEOPLE COMPLETELY NOT ABLE TO TURN THE WHEEL. HAD THIS HAPPEN TO ME BEFORE WITH THIS ESCAPE AND HAD ISSUE REPAIRED BUT SEEMS THAT THERE SHOULD BE A REC…
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DIFFICULTY WITH TURNING STEERING WHEEL. CLANKY NOISE WHEN TURNING. CHECKED AND SEVERAL PEOPLE WHO DRIVE 2016 FORD ESCAPES ARE HAVING OR HAVE HAD THE SAME PROBLEM EVEN WORSE. SOME PEOPLE COMPLETELY NOT ABLE TO TURN THE WHEEL. HAD THIS HAPPEN TO ME BEFORE WITH THIS ESCAPE AND HAD ISSUE REPAIRED BUT SEEMS THAT THERE SHOULD BE A RECALL FOR THIS ISSUE BECAUSE THOUSANDS OF PEOPLE HAVE HAD THIS ISSUE AND IT IS QUITE DANGEROUS ESPECIALLY WHILE DRIVING ON THE HIGHWAY
NHTSA ODI #11267898
74,500 miles · Oct 2, 2019
Unknown Or Other
10/2/19 DRIVING 55 MPH, LARGE GUN LIKE EXPLOSION SOUND IN VEHICLE, GOT TO WORK, INSPECTED VEHICLE, PANORAMIC SUNROOF SHATTERED. NOTHING ABNORMAL HAPPENED TO CAUSE IT, NO BUMPS, NO TRUCKS, NO FLYING DEBRI, DRIVING BY MYSELF AND NOT ALONGSIDE ANY OTHER VEHICLE. DRIVING DOWN MECHANICSVILLE TURNPIKE IN RICHMOND, VA JUST CROSSED OVE…
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10/2/19 DRIVING 55 MPH, LARGE GUN LIKE EXPLOSION SOUND IN VEHICLE, GOT TO WORK, INSPECTED VEHICLE, PANORAMIC SUNROOF SHATTERED. NOTHING ABNORMAL HAPPENED TO CAUSE IT, NO BUMPS, NO TRUCKS, NO FLYING DEBRI, DRIVING BY MYSELF AND NOT ALONGSIDE ANY OTHER VEHICLE. DRIVING DOWN MECHANICSVILLE TURNPIKE IN RICHMOND, VA JUST CROSSED OVER LABURNUM ROAD AT 7:50AM 10/2/19
NHTSA ODI #11265623
73,000 miles · Sep 27, 2019
Unknown Or Other
SHIFTER CABLE BUSHING PART #DG9Z 7K340 A BUSHING BROKE/WHICH CAUSED CABLE TO POP OFF AND WOULD NOT ALLOW CUSTOMER TO SHIFT OUT OF PARK. THE CAR WAS IN MOTION. CAR WAS FIXED AT APPLE FORD IN LYNCHBURG. PART WAS $5, LABOR WAS $75, TOWING $125. PREVIOUS ESCAPE'S HAD THE SAME PROBLEM AND THERE WAS A RECALL. MY CAR WAS NOT INCLUDED.
NHTSA ODI #11258612
Mileage unknown · Sep 27, 2019
Power Train
CAR BECAME STUCK IN PARK DUE TO A FAILURE OF A RUBBER BUSHING THAT SECURES THE TRANSMISSION SHIFT CABLE TO THE TRANSMISSION. THIS OCCURRED TO WHEN I WAS DRIVING OUT OF MY DRIVE WAY, I STOPPED TO CLOSE THE DRIVEWAY GATE AND THE CAR WOULD NOT SHIFT INTO DRIVE. CAR WAS STUCK IN PARK, TOW TRUCK FEE, FORD DIAGNOSTIC FEE WAS OVER $30…
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CAR BECAME STUCK IN PARK DUE TO A FAILURE OF A RUBBER BUSHING THAT SECURES THE TRANSMISSION SHIFT CABLE TO THE TRANSMISSION. THIS OCCURRED TO WHEN I WAS DRIVING OUT OF MY DRIVE WAY, I STOPPED TO CLOSE THE DRIVEWAY GATE AND THE CAR WOULD NOT SHIFT INTO DRIVE. CAR WAS STUCK IN PARK, TOW TRUCK FEE, FORD DIAGNOSTIC FEE WAS OVER $300 DOLLARS FOR A $7 DOLLAR RUBBER BUSHING. THIS CAR IS NOT SAFE AND SHOULD BE RECALLED DUE TO THE POTENTIAL ROLL AWAY IF THE TRANSMISSION IS STILL IN GEAR WHEN BUSHING FAILS.
NHTSA ODI #11258516
48,000 miles · Sep 24, 2019
Unknown Or Other
REAR REVERSE CAMERA NOT WORKING PROPERLY. IT WILL ALWAYS BLUR AND WILL TURN UPSIDE DOWN WHEN BACKING UP, THUS MAKING IT DANGEROUS FOR ACCIDENT.
NHTSA ODI #11257877
26,490 miles · Sep 16, 2019
Steering
STEERING ASSIST FAILURE WARNING LIGHT CAME ON WHEN WE WERE DRIVING DOWN THE ROAD. TRIED RESETTING IT LIKE THE MANUAL SAID BUT IT ONLY WORKED FOR A LITTLE WHILE AND CAME ON AGAIN. IT IS VERY HARD TO STEER
NHTSA ODI #11256040
105,000 miles · Sep 16, 2019
Power Train
CAR SAYS IT'S IN REVERSE BUT SHIFTER IS IN PARK. CAR WON'T START.
NHTSA ODI #11255839
Mileage unknown · Sep 16, 2019
Electrical SystemUnknown Or Other
2 WEEKS AFTER I PURCHASED MY 2016 FORD ESCAPE, THE RADIO STARTED TO TURN OFF AND ON, THEN RANDOMLY STARTED CHANGING STATIONS ON ITS OWN. ALSO, WHEN THE BLUETOOTH IS IN USE, AFTER ENDING A CALL THE SCREEN WOULD FREEZE. I WOULD THEN NEED TO TURN OFF THE VEHICLE AND TAKE THE KEY OUT OF THE IGNITION TO SORT OF RESET BUT NOW THAT DO…
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2 WEEKS AFTER I PURCHASED MY 2016 FORD ESCAPE, THE RADIO STARTED TO TURN OFF AND ON, THEN RANDOMLY STARTED CHANGING STATIONS ON ITS OWN. ALSO, WHEN THE BLUETOOTH IS IN USE, AFTER ENDING A CALL THE SCREEN WOULD FREEZE. I WOULD THEN NEED TO TURN OFF THE VEHICLE AND TAKE THE KEY OUT OF THE IGNITION TO SORT OF RESET BUT NOW THAT DOESN'T WORK ANYMORE BC THE SCREEN IS BLACK AND THE RADIO ONLY WORKS. THE CAMERAS DO NOT WORK EITHER.
NHTSA ODI #11255543
Official recalls
4Jan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Oct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Jun 26, 2017
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.
Remedy: Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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