NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,115 reports59,941 miles · Jun 30, 2019
Visibility/wiper
WINDSHIELD WIPERS COMPLETELY STOPPED WORKING ON JUNE 20, 2019. CONFIRMED IT WAS NOT A FUSE. IT WAS SUMMER WHILE I WAS AWAY ON VACATION WHEN THIS HAPPENED WHICH IS AN 8 HR DRIVE FROM HOME. WIPERS SPONTANEOUSLY STARTED WORKING LIKE NORMAL AFTER TWO DAYS NOT WORKING. THAT SAME DAY ON JUNE 22, 2019 DURING DRIVE IN 95 DEGREE HEAT…
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WINDSHIELD WIPERS COMPLETELY STOPPED WORKING ON JUNE 20, 2019. CONFIRMED IT WAS NOT A FUSE. IT WAS SUMMER WHILE I WAS AWAY ON VACATION WHEN THIS HAPPENED WHICH IS AN 8 HR DRIVE FROM HOME. WIPERS SPONTANEOUSLY STARTED WORKING LIKE NORMAL AFTER TWO DAYS NOT WORKING. THAT SAME DAY ON JUNE 22, 2019 DURING DRIVE IN 95 DEGREE HEAT ON HIGHWAY IN STAND STILL TRAFFIC ON 8 HOUR DRIVE HOME, WIPERS STARTED TURNING ON AT VARIABLE SPEEDS ON THEIR OWN AND COULD NOT BE SHUT OFF, CHANGED SPEEDS, OR AFFECTED BY ANYTHING WITH THE WIPER SWITCH. THE WIPERS ARE NOT AUTOMATIC OR RAIN SENSING AND IT WAS A CLEAR DAY. WIPERS DID NOT TURN OFF UNTIL TRAFFIC CLEARED, THE CAR WAS AT HIGHWAY SPEEDS AND PRESUMABLY COULD BE COOLED BY THE CAR MOVING. A SLIGHT MELTING SMELL WAS NOTED DURING SPONTANEOUS TURNING ON OF WIPERS. TOOK IT TO DEALERSHIP AND THEY REPLACED THE BATTERY CONTROL MODULE AS THE CONNECTION WAS BAD AND AFFECTING THE WINDSHIELD WIPERS. COST ME $433.47 IN PARTS AND LABOR.
NHTSA ODI #11228586
54,000 miles · Jun 12, 2019
Electrical SystemPower TrainVehicle Speed Control
I WAS DRIVING ON MY WAY TO PICK CHILD UP FROM DAYCARE AND CAR WOULD NOT MOVE EVEN WHEN GIVING GAS. IT FELT AS IF IT WOULDN'T SHIFT. I TOOK IT TO CAR DEALERSHIP AND THEY ARE SAYING THAT MY TRANSMISSION IS GOING OUT. THIS CAR WAS BOUGHT BRAND NEW AND AS ONLY 60,000 MILES IF THAT AND NOW THEY ARE TELLING ME MY TRANSMISSION IS OUT A…
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I WAS DRIVING ON MY WAY TO PICK CHILD UP FROM DAYCARE AND CAR WOULD NOT MOVE EVEN WHEN GIVING GAS. IT FELT AS IF IT WOULDN'T SHIFT. I TOOK IT TO CAR DEALERSHIP AND THEY ARE SAYING THAT MY TRANSMISSION IS GOING OUT. THIS CAR WAS BOUGHT BRAND NEW AND AS ONLY 60,000 MILES IF THAT AND NOW THEY ARE TELLING ME MY TRANSMISSION IS OUT AND IT WILL COST ME $9,500 TO $6,000 I FIND IT FUNNY THAT THEY CALLED A RECALL ON FOCUS FROM THAT YEAR ON ISSUES WITH TRANSMISSION AND NOW MINE IS OUT AND SOME HOW IT IS MY FAULT. IF I WOULD HAVE KNOW THERE WAS ONGING PROBLEM I WOULDN'T HAVE BOUGHT THE CAR I DON'T HAVE THAT KIND OF MONEY THAT WHY I BOUGHT NEW THOUGHT I WOULD BE GETTING DEPENDABLE CARE FOR ME DRIVE MY CHILD AROUND IN. THIS HAPPEN IN TOLEDO, OHIO WHILE DRIVING I HAD TO HAVE CARE TOWED TO CAR LOT WHERE IS CURRENTLY SITTING BECAUSE I CAN NOT AFFORD TO FIX SOMETHING THAT FORD KNOWS IT HAS ISSUE WITH. I DON'T HAVE PROBLEM WITH PAYING FOR SOMETHING THAT IS MY FAULT BUT THIS IS NOT IT ESPECIALLY SINCE I KEEP SEEING AND HEARING THAT PEOPLE ARE HAVING ISSUE WITH FORD ESCAPES AND OTHER FORD PRODUCTS.
NHTSA ODI #11219447
50,284 miles · Jun 3, 2019
Service Brakes
PURCHASED THIS CAR ON MAY 22, 2018..USED CAR WITH MILEAGE OF 48784 AND WE ARE SENIORS AND DO NOT TRAVEL FAR EACH YEAR. WE WENT TO GET A MAINE STICKER ON OUR VEHICLE AND WAS TOLD NEW BACK BRAKES AND ROTORS ARE NEEDED ASAP. NOW HAS A MILEAGE OF 50284. WE THINK IT IS TOO SOON FOR REAR BRAKES.
NHTSA ODI #11217453
Mileage unknown · May 30, 2019
Wheels
A REAR FLAT TIRE, INCONVENIENT BUT NOT A DISASTER, UNLESS THE MANUFACTURER TOOLS YOU ARE SUPPLIED WITH CANT POSSIBLE UNDO THE LUG NUTS, NOW THE SITUATION COULD TURN DANGEROUS.. FORD PUTS A COVER OVER THE LUG NUTS, THAT THE SUPPLIED LUG WRENCH WONT FIT, OR ANY STANDARD TOOL KIT, ' OF COURSE THE DEALERSHIP HAS ONE,,,, …
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A REAR FLAT TIRE, INCONVENIENT BUT NOT A DISASTER, UNLESS THE MANUFACTURER TOOLS YOU ARE SUPPLIED WITH CANT POSSIBLE UNDO THE LUG NUTS, NOW THE SITUATION COULD TURN DANGEROUS.. FORD PUTS A COVER OVER THE LUG NUTS, THAT THE SUPPLIED LUG WRENCH WONT FIT, OR ANY STANDARD TOOL KIT, ' OF COURSE THE DEALERSHIP HAS ONE,,,, WHY ON EARTH SHOULD I HAVE TO HAVE MY CAR TOWED TO A FORD DEALER TO GET THE TIRE CHANGED .FORTUNATELY, MY ROADSIDE ASSISTANT WAS ABLE TO FIX THE TIRE WITHOUT TAKING IT OFF, NOT EVERYONE IS THAT LUCKY...'.
NHTSA ODI #11216923
69,109 miles · May 21, 2019
Steering
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. EVERY TIME THE VEHICLE'S WHEELS WERE TURNED, A GRINDING NOISE WAS HEARD AND THE STEERING ABILITY BECAME DIFFICULT. THE VEHICLE WAS TAKEN TO KOONS FORD/LINCOLN (2540 RIVA RD, ANNAPOLIS, MD 21401) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICL…
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TL* THE CONTACT OWNS A 2016 FORD ESCAPE. EVERY TIME THE VEHICLE'S WHEELS WERE TURNED, A GRINDING NOISE WAS HEARD AND THE STEERING ABILITY BECAME DIFFICULT. THE VEHICLE WAS TAKEN TO KOONS FORD/LINCOLN (2540 RIVA RD, ANNAPOLIS, MD 21401) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,109.
NHTSA ODI #11209041
56,000 miles · May 20, 2019
Fuel/propulsion System
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. AFTER REFUELING THE VEHICLE, THE ENGINE WOULD NOT IMMEDIATELY RESTART. ONCE THE ENGINE WAS RESTARTED, THE VEHICLE WOULD HESITATE AND SPUTTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000. *BF …
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TL* THE CONTACT OWNS A 2016 FORD ESCAPE. AFTER REFUELING THE VEHICLE, THE ENGINE WOULD NOT IMMEDIATELY RESTART. ONCE THE ENGINE WAS RESTARTED, THE VEHICLE WOULD HESITATE AND SPUTTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000. *BF *JB
NHTSA ODI #11208718
62,000 miles · May 2, 2019
EnginePower TrainVehicle Speed Control
I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRA…
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I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED. I DO NOT FEEL LIKE SOME SHOULD HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED AND CORRECTED.
NHTSA ODI #11205262
62,000 miles · May 2, 2019
EnginePower TrainVehicle Speed Control
I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRA…
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I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED. I DO NOT FEEL LIKE SOME SHOULD HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED AND CORRECTED.
NHTSA ODI #11205261
64,000 miles · May 2, 2019
EnginePower TrainVehicle Speed Control
I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRA…
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I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING ON THE STREETS OF TOLEDO. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED.
NHTSA ODI #11205259
64,000 miles · May 2, 2019
EnginePower TrainVehicle Speed Control
I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRA…
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I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING ON THE STREETS OF TOLEDO. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED.
NHTSA ODI #11205255
Official recalls
4Jan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Oct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Jun 26, 2017
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.
Remedy: Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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