2010 Ford F-150

GOT INTO VEHICLE FOR 1 MILE TRIP TO TRAIN STATION, OUTSIDE WEATHER CONDITIONS WERE 46 DEG. F AND OVERCAST. TURNED ON WINDSHIELD DEFROST - BOTH FRONT AND REAR. AFTER ABOUT 10 MINUTES OF SITTING IN THE PARKED VEHICLE OFF OF THE STREET, AT 5:23AM, THE PASSENGER SIDE REAR WINDOW POPPED VERY LOUDLY. WHEN INVESTIGATED, THE REAR WINDOW WAS SHATTERED.

WHILE USING THE REAR WINDOW DEFROSTERS, THE REAR PASSENGER WINDOW SHATTERED. THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE. THE FIRST TIME, FORD COVERED IT AS A WARRANTY. THIS TIME THEY WILL NOT COVER IT SINCE IT IS OVER 100,000 MILES. BOTH THE SERVICE MANAGER AT THE FORD DEALERSHIP AND THE CUSTOMER CARE REPRESENTATIVES ACKNOWLEDGE THIS HAS BEEN A PROBLEM WITH THESE VEHICLES. BOTH TIMES THE WINDOW SHATTERED OCCURRED WHILE DRIVING ON THE HIGHWAY. THE FIRST OCCURRENCE HAPPENED IN JUNE AND THE SECOND TIME WAS IN FEBRUARY. TEMPERATURES WERE EXTREMELY DIFFERENT. JUNE WAS IN THE MID 70'S AND FEBRUARY WAS 0 - 5F. THE SHATTERED GLASS WENT ALL OVER THE REAR PASSENGER SEAT. CLEAN UP WAS A HAZARD AS THE GLASS IS VERY SHARP.

WAS OPERATING THE REAR WINDOW DEFOGGER AND THE REAR PASSENGER SIDE SECTION OF THE POWER REAR WINDOW SLIDER SHATTERED. THE LOCAL FORD DEALER ACKNOWLEDGED IT IS A PROBLEM BUT FORD HAS NOT RECALLED. THE LOCAL WINDOW REPAIR COMPANY SAID THAT MOST TIMES IT IS THE PASSENGER SIDE THAT SHATTERS. THE TRUCK IS OUT OF WARRANTY AND REPAIR IS NOT COVERE.

I WAS DRIVING THIS MORNING WITH THE TEMPERTURE AROUND 30DEGREES. I TURNED ON MY REAR DEFROST TO THAW MY MIRRORS AND REAR GLASS OF FROST. WITHIN 10 MINUTES OF LEAVING MY DRIVEWAY, WHILE DRIVING I HEARD A LARGE POP THAT RESEMBLED A GUN SHOT, MY DAUGHTER STARTED SCREAMING AND STATED MY BACK WINDOW HAD BROKEN. THERE ARE BURN MARKS ON THE DEFROST CONTACTS, SHARDS OF SAFETY GLASS OFF OF MY WINDOW THAT SHOT OUT WHEN EXPLODED WITH MY 5 YEAR OLD DAUGHTER IN THE REAR SEAT AND HER CAR SEAT. VEHICLE WAS IN MOTION APPROX 55 MPH. THE SOUND ALONE CAUSED ME TO LOCK UP MY BRAKES OUT OF INSTINCT TO INVESTIGATE THE LOUD NOISE THAT SOUNDED LIKE A GUN SHOT AND TO EXAMINE THE VEHICLE. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED! THERE WAS A BURNING SMELL OF WHAT SMELT LIKE ELECTRICAL WIRE BURNING PRESENT WHEN THIS HAPPENED AND MINIMAL SMOKE IN THE BACK OF THE VEHICLE.

WHILE DRIVING DOWN THE HIGHWAY, I TURNED ON THE REAR WINDOW DEFROSTER TO MELT SOME SNOW ON THAT WINDOW. NO CARS IN SIGHT IN EITHER DIRECTION. SUDDENLY THERE WAS A LOAD NOISE (ALMOST LIKE A GUNSHOT). THE BACK SLIDING WINDOW PANEL ON THE PASSENGER SIDE BLEW OUT. THERE APPEARED A HOLE ABOUT THE SIZE OF A SOFTBALL. THE REST OF THE SAME PANEL WAS SHATTERED. MY WIFE AND I LITERALLY JUMPED. SHE HOLLERED. AT FIRST WE THOUGHT SOMEONE HAD SHOT THE WINDOW. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF SOMEONE WAS SITTING IN THE BACK SEAT IN FRONT OF THE WINDOW WHEN IT BLEW. I ASKED THE MAN WHO INSTALLED THE NEW ONE AND HE SAID HE DOES ABOUT 5 OF THESE A YEAR. I CHECKED ONLINE, AND ONE WEBSITE HAD 104 COMPLAINTS ABOUT THE F150 WINDOW BLOWING OUT. I THINK THIS SHOULD BE CHECKED INTO. *JS

WHILE DRIVING MY FORD F150 ON A STATE HIGHWAY I TURNED ON THE DEFROST SWITCH FOR THE REAR WINDOW. WITHIN A FEW MINUTES TIME THE REAR WINDOW PANEL SHATTERED WITH A LOUD POP EXPELLING GLASS SHARDES OVER THE REAR SEATING AREA. A SMELL OF BURNING PLASTIC ACCOMPANIED THIS INCIDENT CAUSING ME AND MY FAMILY TO PULL OFF THE ROAD AND EVACUATE THE VEHICLE. THIS TRUCK HAS 58000 MILES ON IT AND FORD SAYS ITS NOT THERE PROBLEM ALTHOUGH AFTER RESEARCHING THIS MANY PEOPLE HAVE HAD THIS SAME EXPERIENCE.