NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
22 reportsClear category filter97,000 miles · Oct 1, 2019
EngineFuel/propulsion SystemPower Train
ON MY 2115 FORD F 350 POWERSTROKE DIESEL THE CHECK ENGINE LIGHT CAME ON AND IT DE RATED THE POWER. I READ THE CEL CODE AND ITS PB20A WHICH IS A REDACTANT HEATER PERFORMANCE FAILURE. THIS PROBLEM IS COVERED UNDER WARRANTY FOR ALL MODELS 2011-14, F250-F 550 AND 2015 F450, F550 ONLY. FORD ISN'T COVERING THE F250 OF F350 IN THE 2015…
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ON MY 2115 FORD F 350 POWERSTROKE DIESEL THE CHECK ENGINE LIGHT CAME ON AND IT DE RATED THE POWER. I READ THE CEL CODE AND ITS PB20A WHICH IS A REDACTANT HEATER PERFORMANCE FAILURE. THIS PROBLEM IS COVERED UNDER WARRANTY FOR ALL MODELS 2011-14, F250-F 550 AND 2015 F450, F550 ONLY. FORD ISN'T COVERING THE F250 OF F350 IN THE 2015 YEARS. MY TRUCK MEETS THE DATE AND MANUFACTURING PLANT CRITERIA AND IT IS NO DRIVABLE BECAUSE OF THIS EMISSIONS CONTROL PART FAILURE. THE REDACDANT HEATER KEEPS THE DIESEL EXHAUST FLUID FROM FREEZING AND RENDERS THE VEHICLE UN DRIVABLE WHEN IT FALIS.
NHTSA ODI #11265376
129,239 miles · Sep 9, 2019
EngineFuel/propulsion System
I WAS DRIVING OUT OF STATE (NY) WHEN AN ALERT STATED "LOW FUEL PRESSURE) AND THE VEHICLE SLOWED TO 5-10 MPH WHILE TRAVELING ON THE INTERSTATE. UPON EXITING, THE VEHICLE STOPPED RUNNING LEAVING ME AND MY FAMILY STRANDED. I HAD IT TOWED TO A LOCAL SHOP WHICH INFORMED ME THE BOSCH HIGH PRESSURE FUEL PUMP WAS NOT DELIVERING THE REQ…
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I WAS DRIVING OUT OF STATE (NY) WHEN AN ALERT STATED "LOW FUEL PRESSURE) AND THE VEHICLE SLOWED TO 5-10 MPH WHILE TRAVELING ON THE INTERSTATE. UPON EXITING, THE VEHICLE STOPPED RUNNING LEAVING ME AND MY FAMILY STRANDED. I HAD IT TOWED TO A LOCAL SHOP WHICH INFORMED ME THE BOSCH HIGH PRESSURE FUEL PUMP WAS NOT DELIVERING THE REQUIRED PRESSURE (/,000 PSI). UPON CONTACTING THE FORD DEALERSHIP WHERE THE VEHICLE WAS PURCHASED, I WAS INFORMED THE VEHICLE EXCEEDED WARRANTY MILES (100,000/129,239) AND THE COST OF THE PUMP WAS $1,245 WITH EXCHANGE PRIOR TO LABOR CHARGES. IN ALL, FORD DEALER WANTS NEARLY $5,000 TO REPAIR THE PUMP WHICH WAS POORLY DESIGNED.
NHTSA ODI #11254280
42,000 miles · Aug 15, 2019
Fuel/propulsion System
I OWN A 2015 FORD F-350SD WITH APPROXIMATELY 42,000 MILES THAT I BOUGHT FROM THE FORD DEALER IN SEPTEMBER OF 2018. SO, I HAVEN'T EVEN OWNED THE TRUCK A YEAR YET. ON JULY 12, 2019 I WAS DRIVING DOWN I15 HEADED TO A CAMPING TRIP. ALL OF A SUDDEN, MY CHECK ENGINE LIGHT CAME ON AND THEN A MESSAGE SAYING REDUCED ENGINE POWER AND M…
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I OWN A 2015 FORD F-350SD WITH APPROXIMATELY 42,000 MILES THAT I BOUGHT FROM THE FORD DEALER IN SEPTEMBER OF 2018. SO, I HAVEN'T EVEN OWNED THE TRUCK A YEAR YET. ON JULY 12, 2019 I WAS DRIVING DOWN I15 HEADED TO A CAMPING TRIP. ALL OF A SUDDEN, MY CHECK ENGINE LIGHT CAME ON AND THEN A MESSAGE SAYING REDUCED ENGINE POWER AND MY TRUCK WENT FROM 70MPH TO 5MPH AND JUST BARELY GOT ME OFF THE INTERSTATE. I HAD THE TRUCK TOWED TO THE FORD DEALER WHERE I PURCHASED IT. THEY DIAGNOSED IT AND SAID THERE'S METAL THROUGHOUT THE FUEL SYSTEM, THE HPFP IS GOING BAD AND WEARING OUT, THERE IS ALSO RUST AND WATER IN THE FUEL RAIL. IN ORDER TO FIX THE PROBLEM, THE BILL WILL BE A LITTLE OVER $11,000. IN DECEMBER RIGHT AFTER I BOUGHT THE TRUCK, I TOOK IT INTO THE FORD DEALER AND HAD THEM FULLY SERVICE THE TRUCK, CHECK THE OIL, CHANGE BOTH FUEL FILTERS, ETC. I HAVE ALL RECEIPTS TO SHOW FORD THAT I HAVE MAINTAINED THE TRUCK. I HAVE FULLY MAINTAINED THE TRUCK AND HAVE DRAINED THE WATER SEPARATOR MONTHLY SINCE I PURCHASED THE TRUCK. I HAVE DONE EVERYTHING ON MY PART TO MAKE SURE THE TRUCK IS WELL CARED FOR AND MAINTAINED. I HAVE NOW BEEN FIGHTING WITH FORD CORPORATE FOR 5 WEEKS NOW AND THEY ARE SAYING THIS ISSUE ISN'T COVERED BY WARRANTY. IT'S A SHAME THAT YOU BUY A TRUCK FROM THE FORD DEALER WITH A 100,000 MILE WARRANTY AND NOW FORD IS CLAIMING THAT THIS ISSUE ISN'T COVERED BY WARRANTY. THIS IS A KNOWN FAULTY FUEL PUMP THAT WEARS OUT PREMATURELY AND IS COSTING CONSUMERS TENS OF THOUSANDS OF DOLLARS TO REPAIR AND FORD WILL NOT STAND BEHIND THEIR WARRANTY! THIS IS A SHAME AND RIDICULOUS ON FORDS END!
NHTSA ODI #11244230
90,000 miles · Jun 16, 2019
EngineFuel/propulsion SystemStructureFire
HAD VEHICLE 8 MONTHS. DRIVING ON INTERSTATE 95 PULLING MY CAMPER, "LOW FUEL PRESSURE" LIGHT CAME ON, PULLED OVER IMMEDIATELY. SAW SMOKE, THEN FIRE. GOT OUT OF TRUCK WITH MY DOG AND CALLED 911. REPORT ATTACHED.
NHTSA ODI #11220464
55,250 miles · Mar 15, 2019
EngineFuel/propulsion SystemPower Train
DIESEL EXHAUST FLUID REDUCTANT HEATER FAULT, CHECK ENGINE LIGHT HAS ILLUMINATED AND IS NOT COVERED UNDER PREVIOUS RECALLS. RECURRING PROBLEM FOR FORD SUPER DUTY THAT NEEDS TO BE EXTENDED FOR THIS MODEL AS IT IS THE SAME PROBLEM THAT PREVIOUS ATTENTION WAS GIVEN TO. IT IS A EMISSIONS PROBLEM THAT FAILS ON THESE TRUCKS.
NHTSA ODI #11187014
52,576 miles · Jul 12, 2018
EngineFuel/propulsion System
EXHAUST FILTER CLEANING WHEN THAT WARNING COMES ON MY TRUCKS ENGINE IS REALLY ROUGH AND SHAKES. THIS IS WHEN DRIVING TO CLEAR THE EXHAUST FILTER.
NHTSA ODI #11111026
9,675 miles · Aug 5, 2016
Fuel/propulsion System
DEF TANK FILLED AT 7300 MILES. AT 9600 MILES A "EXHAUST FLUID LOW" 50 MILES TIL ENGINE IDLE. PICKED UP EXHAUST FLUID AND REFILLED-ONLY 2 GALS ADDED TO OVERFLOWING. DID NOT RESET, WENT TO STANLEY FORD KENAI, AK. COUNTDOWN WENT ON, THEN"ENGINE IDLE AT NEXT RESTART" DEALER SAYS TO BAD NOX SENSORS, REPLACED AND CODES CLEARED. …
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DEF TANK FILLED AT 7300 MILES. AT 9600 MILES A "EXHAUST FLUID LOW" 50 MILES TIL ENGINE IDLE. PICKED UP EXHAUST FLUID AND REFILLED-ONLY 2 GALS ADDED TO OVERFLOWING. DID NOT RESET, WENT TO STANLEY FORD KENAI, AK. COUNTDOWN WENT ON, THEN"ENGINE IDLE AT NEXT RESTART" DEALER SAYS TO BAD NOX SENSORS, REPLACED AND CODES CLEARED. 15 MILES LATER, EXHAUST SYSTEM FAILURE" ENGINE WILL IDLE SOON" FORTUNATELY I MADE IT HOME IN THE DARK AND 40 MILES IN THE RAIN. NOW IT HAS GONE INTO THE "ENGINE IDLE" MODE AND "CHECK YOUR MANUAL" DEALER CALLED, TOW TRUCK CALLED, SOON TO BE GOING BACK TO DEALER.
NHTSA ODI #10893529
9,700 miles · Aug 5, 2016
Fuel/propulsion System
EXHAUST FLUID MESSAGE ON DASH THAT SPEED WILL BE LIMITED TO IN 50 MILES. WENT AND BOUGHT A NEW JUG OF BLUE DEF. IT TOOK 2 GALLONS TO FILL TO RUNNING OVER. THEN BEFORE I GOT TO THE KENAI, AK DEALER, IT SAYS ENGINE WILL IDLE UPON RESTART. THE KENAI, AK DEALER SAID UP AND DOWN STREAM NOX SENSORS HAD FAILED AND RESET THE CODES…
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EXHAUST FLUID MESSAGE ON DASH THAT SPEED WILL BE LIMITED TO IN 50 MILES. WENT AND BOUGHT A NEW JUG OF BLUE DEF. IT TOOK 2 GALLONS TO FILL TO RUNNING OVER. THEN BEFORE I GOT TO THE KENAI, AK DEALER, IT SAYS ENGINE WILL IDLE UPON RESTART. THE KENAI, AK DEALER SAID UP AND DOWN STREAM NOX SENSORS HAD FAILED AND RESET THE CODES. 15 MILES LATER, I GET AND "EXHAUST SYSTEM FAILURE" ENGINE WILL IDLE SOON. MADE IT HOME(40 MILES AT 10PM AND RAINING) THEN IT SAYS ENGINE IDLED, CHECK OPERATOR MANUAL. BASICALLY IT THINKS MY DEF TANK IS EMPTY, BUT IT HAS ONLY 75 MILES ON A COMPLETELY FULL TANK.
NHTSA ODI #10893458
5,100 miles · Jan 12, 2016
EngineFuel/propulsion SystemPower Train
DURING REGENERATION OF THE DIESEL PARTICULATE FILTER THE TRUCK LOSES POWER AND OPERATES ROUGHLY. THIS LAST OCCURRED AS I WAS MERGING INTO TRAFFIC ON THE HIGHWAY DURING SLICK ROAD CONDITIONS. THIS COULD HAVE VERY EASILY RESULTED IN LOSS OF TRACTION AND/OR COLLISION AS I WAS UNABLE TO ACCELERATE TO SPEED.
NHTSA ODI #10819844
8,400 miles · Nov 8, 2015
Fuel/propulsion System
THE VEHICLE IS A DIESEL, AND WHEN IT ENTERS REGEN MODE TO CLEAN THE EXHAUST FILTER APP. ONE MINUTES AFTERWARD THE ENGINE ROUGHS VERY ROUGH AND WILL NOT ACCELERATE AT ALL. THIS CONTINUES FOR 2-3 MINUTES. THE TRUCK REMAINS RUNNING, BUT WILL PRESSING THE GAS PEDAL AT ALL RESULTS IN BUCKING AND SHAKING UNTIL I TAKE MY FOOT OFF THE…
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THE VEHICLE IS A DIESEL, AND WHEN IT ENTERS REGEN MODE TO CLEAN THE EXHAUST FILTER APP. ONE MINUTES AFTERWARD THE ENGINE ROUGHS VERY ROUGH AND WILL NOT ACCELERATE AT ALL. THIS CONTINUES FOR 2-3 MINUTES. THE TRUCK REMAINS RUNNING, BUT WILL PRESSING THE GAS PEDAL AT ALL RESULTS IN BUCKING AND SHAKING UNTIL I TAKE MY FOOT OFF THE PEDAL. THE ISSUE BEGAN AT AROUND 2500-3000 MILES, AND THERE ARE CURRENTLY 8400 ON THE TRUCK. IT HAPPENS EVERY TIME THE EXHAUST FILTER IS CLEANED.
NHTSA ODI #10789072
Official recalls
3Sep 3, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Mar 25, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
Consequence & remedy
Consequence: Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
Remedy: Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.
Apr 17, 2014
Ford Motor Company (Ford) is recalling certain model year 2015 F-250, F-350, F-450, and F-550 Super Duty trucks manufactured September 13, 2013, through March 28, 2014, and equipped with 6.2L gasoline or 6.7L diesel engines and 6R140 transmissions. An error with the transmission control software may be such that while shifting from "Park" to "Drive" the vehicle may display "Drive" but possibly engage "Reverse" for 1.5 seconds before engaging "Drive." Therefore, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence & remedy
Consequence: If the vehicle is in "Reverse" while the while the gear selection shows "Drive," unexpected movement could occur, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the transmission software, free of charge. The recall began on May 6, 2014. Owners may contact Fords customer service at 1-800-392-3673. Ford's number for this recall is 14C04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE24014 · Sogefi Secondary Diesel Fuel Filter Leak
Opened May 9, 2024 · No close date supplied
Status: open (inferred from source dates) · Fuel System, Diesel; Fuel System, Other:fuel Filter
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Fuel System, Diesel
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Other:fuel Filter
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.