Upon attempting to use my air conditioner for the 1st time this year I found that it would only blow out hot air. Contacted the dealer who said they would charge me $160 to look at it. I ended up contacting another car repair shop who took it in and did a full check and found that the compressor had no damage but was leaking f…
Read full complaint
Upon attempting to use my air conditioner for the 1st time this year I found that it would only blow out hot air. Contacted the dealer who said they would charge me $160 to look at it. I ended up contacting another car repair shop who took it in and did a full check and found that the compressor had no damage but was leaking freon that they had to add because my car had NONE. The car is only 2 years old. Upon further research I found that several hundred thousand 10th gen Hondas were given extended warranties to 100,000 miles because of the same exact issue. I called the dealer back about this and they said that my car is 11th gen so not part of this extended warranty. It appears obvious to me that this problem continues with this new 11th gen. People should be warned. This is a huge expense and it's simply unacceptable for a 2 year old car.
NHTSA ODI #11649416
Mileage unknown · Mar 7, 2025
Unknown Or Other
Unknown
NHTSA ODI #11647035
Mileage unknown · Jan 27, 2025
Unknown Or Other
American Honda has failed or is unable to remedy the defect in my vehicle, without charge and within a reasonable period of time (60 days from the date I first contacted the dealer for a repair appointment). Therefore, I am submitting this complaint as the original safety recall notice suggested. I called them on November 26, 20…
Read full complaint
American Honda has failed or is unable to remedy the defect in my vehicle, without charge and within a reasonable period of time (60 days from the date I first contacted the dealer for a repair appointment). Therefore, I am submitting this complaint as the original safety recall notice suggested. I called them on November 26, 2024 for an appointment. They told me they could not schedule an appointment until the part arrived. It has been 60 days and I still do not have an appointment scheduled.
NHTSA ODI #11638810
Mileage unknown · Dec 4, 2024
Unknown Or Other
When scheduling the appointment for recall # 24V-744, was told they would put me on waiting list for the replacement part. Was informed it could take several months to receive the call that the part was even sent.
NHTSA ODI #11628837
Mileage unknown · Nov 30, 2024
StructureUnknown Or Other
Due to a faulty malfunctioning manufactured back up camera and front dashboard display, my sister backed into another car while parallel parking, resulting in a damages on the paint of the back bumper and further indentation. Additionally this issue happens all of sudden no matter what the weather condition or temperature outsid…
Read full complaint
Due to a faulty malfunctioning manufactured back up camera and front dashboard display, my sister backed into another car while parallel parking, resulting in a damages on the paint of the back bumper and further indentation. Additionally this issue happens all of sudden no matter what the weather condition or temperature outside is which increases the risk of a crash with vehicle behind or injury to a pedestrian. I have proof of this happening and it seems forums online have reported this issue to
NHTSA ODI #11628069
Mileage unknown · Nov 27, 2024
Forward Collision AvoidancePower TrainUnknown Or OtherCrash
[XXX] The power steering column locked up while driving down [XXX] causing an incident that caused the car to become a total loss. A police report was generated where II stated the power steering column locked which caused the incident, I informed my insurance company immediately and throughout the dealings with my insurance co…
Read full complaint
[XXX] The power steering column locked up while driving down [XXX] causing an incident that caused the car to become a total loss. A police report was generated where II stated the power steering column locked which caused the incident, I informed my insurance company immediately and throughout the dealings with my insurance company and Honda Collision center I kept stating the steering column locking as the issue. I even reached out to Honda Automobile Customer spoke to Danielle and Casey at 1-888-234-2138 on 10/4/2024 at 3:36 pm in which I was advised of the recall inspect EPS part 23089. Honda Collision center advisor drove the car around the parking lot and made an assumption it was not the power steering column. I have since 8/31/2024 have been looking for an attorney to sue Honda and now I have the recall letter sent by Honda I hopefully will be able to retain one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11627694
Mileage unknown · Sep 9, 2024
Unknown Or Other
My children fell asleep in the car, I put the car in park but left it running with ac running while I was right outside of the car doing some things. After a certain amount of time (a few minutes) the car automatically shut everything off including the air conditioning. I hadn’t left the car unattended so I knew as soon as it tu…
Read full complaint
My children fell asleep in the car, I put the car in park but left it running with ac running while I was right outside of the car doing some things. After a certain amount of time (a few minutes) the car automatically shut everything off including the air conditioning. I hadn’t left the car unattended so I knew as soon as it turned off and my children were never in danger but I’m worried the same could happen if someone left their animals (or worse case scenario children) unattended with the car running to go inside somewhere. I feel strongly that if I leave my car running with the air conditioning on it should stay running with the air conditioning on until I personally turn it off.
NHTSA ODI #11613477
Mileage unknown · Sep 4, 2024
SteeringUnknown Or Other
My 2022 Honda Civic Hatchback started making a noise while turning left or right. Car was taking to Honda of Owings Mills dealership for an inspection, where the diagnosis was my EPS Rack.
NHTSA ODI #11612562
Mileage unknown · Jun 26, 2024
Unknown Or OtherWheels
Steering wheel locks up and trunk hatchback leaks every time it rains.
NHTSA ODI #11596834
Mileage unknown · Jun 12, 2024
Unknown Or Other
Usually in the mornings there is a loud sound that comes out of the vents. I have it recorded. It sounds somewhat like crackling. One time when my car was in the shop I was given a loner of the same type of car and I heard it in that car as well. Today was the most recent occurence. 6/12/24.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Consequence & remedy
Consequence: A damaged tire can fail and increase the risk of a crash or injury.
Remedy: Dealers will inspect and replace the electric power steering rack, as necessary, free of charge. Owner letters were mailed January 16, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is YFW.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE23005 · Momentary Increased Steering Effort
Opened Mar 17, 2023 · Closed Nov 30, 2023
Status: closed (inferred from source dates) · Steering
On March 17, 2023, The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE23-005) to access the alleged defect of momentary increase in steering effort in model years (MY) 2022 and 2023 Honda Civic vehicles. The complaints report that the momentary increase in steering effort (described as "sticky steering") occurs mostly at highway speeds after driving for a certain amount of time. The reports have been received over the past 2 years with most occurring with low vehicle mileage. The steering gear contains a unit that includes a worm gear and a worm wheel. Honda stated this condition of momentary increase in steering effort occurs due to two factors within this unit. During manufacturing, the worm wheel goes through annealing and component conditioning processes. These processes caused internal stress and strain within the worm wheel. This strain was slowly released over the first few months of the vehicle life. Over time, the released strain caused the deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This results in the consumer’s momentary increased in steering effort. Also, the manufacturing process did not guarantee consistent grease application and therefore, some vehicles within the scope received too little grease which contributes to the momentary increase in steering effort. Analysis of all relevant data indicates that the subject condition occurs early in the vehicle’s life primarily in winter months. Additionally, the subject vehicles need to be driven in a straight line for a period of time, possibly until the vehicle is warmed up, to recreate the condition. The condition does not illuminate a malfunction indicator light (MIL). Some complaints allege Honda dealerships are unable to recreate the condition or state this is a normal vehicle operation. However, Honda released Service Bulletin 23-037 in July of 2023 which accurately describes the condition. To address this issue, Honda directs dealerships to remove the electronic power steering (EPS) gearbox and replace with a new gearbox. Further, Honda stated that the worst case steering effort from all warranty returned parts tested was 2.4 pounds. ODI complaint traffic remains steady. ODI has received 13 crashes to date, 11 of which allege roadway departure due to not being able to overcome the momentary increased steering effort prior to their vehicle leaving the roadway. The remaining 2 incidents claim overcorrection of the steering wheel. PE23-005 has been upgraded to an Engineering Analysis (EA23-003) to further assess the scope, frequency and potential safety related consequences of the momentary increase of steering effort. Further the scope has been expanded to include assessment of the Acura Integra and Honda CR-V models. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Illustration