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2020 Infiniti QX50

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Compare all QX50 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 6 of 32 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

32 reports
Mileage unknown · Nov 25, 2025
Engine

About 3 months ago I took my car to be inspected for recall Infinity Dealership stated the drained oil and dropped oil pan and inspected for debris on bottom on oil pan however manufacturer has stated engine beating failure happens progressively not all of a sudden I believe the system malfunctioning light I’ve been seeing on my…

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About 3 months ago I took my car to be inspected for recall Infinity Dealership stated the drained oil and dropped oil pan and inspected for debris on bottom on oil pan however manufacturer has stated engine beating failure happens progressively not all of a sudden I believe the system malfunctioning light I’ve been seeing on my dash is a direct result of something that was missed during recall inspection.

NHTSA ODI #11701610

Mileage unknown · Nov 25, 2025
Engine And Engine Cooling

The contact owns a 2020 Infiniti QX50. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as intended and lost motive power. There were no warning lights illuminated. No further information was available. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and …

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The contact owns a 2020 Infiniti QX50. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as intended and lost motive power. There were no warning lights illuminated. No further information was available. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The vehicle was taken to an unknown local dealer, where it was determined that the timing belt needed to be replaced. The dealer informed the contact that the recall repair was not available. The contact stated that there was an unresolved dispute with the dealer. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

NHTSA ODI #11701393

Mileage unknown · Nov 19, 2025
Engine

Crest Infiniti staff, including Service Rep Trevor and Manager Randy Nadors, misrepresented Recall 25V437 as "not a safety recall" and claimed repairs were stopped until year-end. This contradicts NHTSA"s designation of 25V437 as a serious safety recall and Infiniti Corporate's confirmation. Their false statements indicate a fai…

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Crest Infiniti staff, including Service Rep Trevor and Manager Randy Nadors, misrepresented Recall 25V437 as "not a safety recall" and claimed repairs were stopped until year-end. This contradicts NHTSA"s designation of 25V437 as a serious safety recall and Infiniti Corporate's confirmation. Their false statements indicate a failure to disclose material safety information and unsatisfactory service, thereby putting consumers at risk.

NHTSA ODI #11700371

Mileage unknown · Nov 18, 2025
Engine

My vehicle is affected by Recall 25V437. I am already experiencing recall-related symptoms, including stuttering, unusual engine noises, and uneven acceleration. I leased the vehicle through DFW Auto and Services INC, On August 15, 2025, at 9:35 AM, I spoke with Sam in the finance department of DFW Auto and Services INC during…

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My vehicle is affected by Recall 25V437. I am already experiencing recall-related symptoms, including stuttering, unusual engine noises, and uneven acceleration. I leased the vehicle through DFW Auto and Services INC, On August 15, 2025, at 9:35 AM, I spoke with Sam in the finance department of DFW Auto and Services INC during a 3‑minute call from 214‑205‑7327. I specifically asked about the recall affecting this vehicle. Sam stated that the recall had been “taken care of.” This was false, as Recall 25V437 remains open and unresolved. The dealership misrepresented the recall status of my vehicle, failed to disclose that Recall 25V437 remained open, and delivered a defective product – a vehicle with a known safety defect that directly impacts usability, value, and consumer safety. On November 18, 2025, I submitted a formal complaint to the Attorney General regarding this matter. This misrepresentation placed me at risk of driving a vehicle with a known safety defect that could result in sudden engine failure or fire. I am requesting NHTSA to investigate the dealer’s misrepresentation and ensure proper enforcement of Recall 25V437. This recall must be remedied at no cost to me. I have contacted: Crest Infiniti 6100 State Highway 121, Frisco, TX 75034 to have Recall 25V437 remedied. I am currently still waiting response from the service center for an appointment to have the engine replaced.

NHTSA ODI #11700129

Mileage unknown · Nov 17, 2025
Engine

I am submitting a formal safety complaint regarding Recall R25B2 on my 2020 Infiniti QX50. I purchased the vehicle in July 2024 from a dealership in Indiana and currently reside in Illinois. Summary of the Issue In July 2025, I received notice that my VIN was included in Recall R25B2 for an engine-related defect. Infiniti of Orl…

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I am submitting a formal safety complaint regarding Recall R25B2 on my 2020 Infiniti QX50. I purchased the vehicle in July 2024 from a dealership in Indiana and currently reside in Illinois. Summary of the Issue In July 2025, I received notice that my VIN was included in Recall R25B2 for an engine-related defect. Infiniti of Orland Park (IL) inspected the vehicle and confirmed that it exhibited symptoms consistent with the recall. My recall/warranty repair was denied because Infiniti claims the engine is “branded” in its internal system. This branding does not appear on Carfax or any public record and was never disclosed at the time of sale. According to California DMV documentation I obtained, the vehicle sat on a California Infiniti dealership lot from 2022 through 2024 before being auctioned. Infiniti later stated that the engine was branded in 2023 due to “lack of maintenance”—a period when the vehicle was under Infiniti’s possession or control. I purchased an Infiniti Vehicle Service Contract (VSC) in 2024 (which has since been refunded), indicating Infiniti’s own retail systems did not flag the vehicle as ineligible. During two prior oil services (January 2025 and the week before the recall inspection), no dealership representative mentioned any “engine smut” or branding concerns until the recall claim was denied. I believe this situation represents a safety and consumer transparency issue. Infiniti is allegedly using non-public internal “engine branding” flags to deny recall eligibility for vehicles otherwise included in a safety recall. Consumers and selling dealerships have no way to access or verify these internal designations through Carfax or public records. As a result, affected vehicles may be excluded from safety recall repairs without notice or recourse—despite meeting all other criteria. Requested NHTSA Actions Investigate whether Infiniti/Nissan is improperly using internal branding to deny Recall R25B2 remedies to otherwise eligible vehicles.

NHTSA ODI #11699837

Mileage unknown · Nov 10, 2025
EnginePower TrainUnknown Or Other

Infiniti has acknowledged that certain vehicles equipped with this engine may experience bearing failures caused by a manufacturing defect affecting the main, A-, C-, and L-link bearings. These defects can result in engine damage or complete engine failure, as outlined in Infiniti’s recall notice. In September 2025, I took my ve…

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Infiniti has acknowledged that certain vehicles equipped with this engine may experience bearing failures caused by a manufacturing defect affecting the main, A-, C-, and L-link bearings. These defects can result in engine damage or complete engine failure, as outlined in Infiniti’s recall notice. In September 2025, I took my vehicle to an authorized Infiniti service center after receiving notice of the recall. At that time, I was informed that no repair remedy was yet available. I continued operating the vehicle as advised, and no warning lights or performance issues were present. However, on October 16, 2025, the Service Engine Light illuminated unexpectedly. I immediately brought the vehicle to the nearest certified repair facility the following day (October 17, 2025). Diagnostic testing determined that the engine had suffered internal bearing failure, consistent with the known recall condition. The vehicle required a complete engine replacement, which I had to proceed with at significant personal expense, covering both parts and labor. At no time prior to this incident did my vehicle display any warning indicators or abnormal performance. The sudden nature of the engine failure created a serious safety concern and considerable financial hardship. I am therefore formally requesting reimbursement or assistance with the full cost of the engine replacement and associated labor. I have attached supporting documentation, including repair invoices, diagnostic reports, and proof of payment, for your review. Given that the failure directly relates to the known defect identified in the recall, I believe reimbursement is both appropriate and warranted.

NHTSA ODI #11698665

Mileage unknown · Sep 16, 2025
Unknown Or Other

The plastic clips on the panoramic sunroof holding the sunshade cover snapped while I was driving causing the shade to rapidly roll up. Note that there was no misuse of the sunroof shade and I wasn’t even using it when this Happened. This seems like a dangerous liability in case it were to hit the driver while on the road or dis…

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The plastic clips on the panoramic sunroof holding the sunshade cover snapped while I was driving causing the shade to rapidly roll up. Note that there was no misuse of the sunroof shade and I wasn’t even using it when this Happened. This seems like a dangerous liability in case it were to hit the driver while on the road or distract them. After looking at my extended warranty I found my dealer does not cover the repair and I have to pay upward of 2k just for the plastic clips. There are no TBS for my vehicles vin on the sunroof rails breaking but there are for rattling and it even mentions issues with the clips but no problem to fix it. There are no lights to indicate this feature is broken on the dash as well.

NHTSA ODI #11687495

Mileage unknown · Sep 12, 2025
Engine

I experienced loss of power while on the interstate and at that time I was unaware of what the issue was until I received a Recall regarding the engine. I often have my grandson [XXX]) who sits in the back seat of my 2020 QX/50. I went into the Infiniti of South of Atlanta, Union City, Georgia 30291 and I was informed by my S…

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I experienced loss of power while on the interstate and at that time I was unaware of what the issue was until I received a Recall regarding the engine. I often have my grandson [XXX]) who sits in the back seat of my 2020 QX/50. I went into the Infiniti of South of Atlanta, Union City, Georgia 30291 and I was informed by my Service Representative (Mrs. Dyamond Cobb) on September 12, 2025 @ 11:00 a.m. that this Recall has been suspended. I was given info to reach out to Infiniti Consumer Affairs Department and also to submit through on line a complaint to www.safercar.gov and I am submitting this info on line as a means to document that I am having serious concerns. I am making payments on a vehicle that could cost me and my family our life! In addition, the dealership is definitely NOT ACTING ON BEHALF OF THE CUSTOMER WHATSOEVER! I will SUE should this vehicle loose power in the stream of ongoing traffic or on the interstate, this is my only vehicle and no one is willing to assist with repairs KNOWING THERE IS AN ENGINE ISSUE and a bearing failure may cause a break in the engine block allowing hot oil to be discharged increasing the risk of an ENGINE FIRE! This is a SERIOUS SITUATION and I SHOULD NOT BE FORCED TO DRIVE AN UNSAFE VEHICLE THAT I CURRENTLY MAKE PAYMENTS ON!!!! LAW SUIT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11686908

Mileage unknown · Sep 8, 2025
Electrical SystemEnginePower Train

The vehicle's engine light turned on. The engine light remains on, and frequently the Malfunction and System fault See Owners Manual will display. When the malfunction message appears all the traction lights are also turned on. The RPM's in the vehicle are very accelerated, and it's difficult to drive the vehicle. The vehicle w…

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The vehicle's engine light turned on. The engine light remains on, and frequently the Malfunction and System fault See Owners Manual will display. When the malfunction message appears all the traction lights are also turned on. The RPM's in the vehicle are very accelerated, and it's difficult to drive the vehicle. The vehicle will also produce a very heavy smog smell. I took the vehicle into the retailer several times and nothing was done. The manufacturer is also not taking responsibility and stated the issue is unrelated to the engine bearing recall.

NHTSA ODI #11685805

Mileage unknown · Aug 29, 2025
Engine

I own a 2020 Infiniti QX50 that is included in NHTSA Recall 25V-437 for defective engine bearings that may cause sudden engine failure. My VIN has been confirmed by the dealer as part of the active recall. I have already noticed intermittent shaking at idle and a grinding sensation during acceleration, which are early warning s…

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I own a 2020 Infiniti QX50 that is included in NHTSA Recall 25V-437 for defective engine bearings that may cause sudden engine failure. My VIN has been confirmed by the dealer as part of the active recall. I have already noticed intermittent shaking at idle and a grinding sensation during acceleration, which are early warning signs listed for this defect. I am worried these symptoms indicate my engine may be starting to fail. My Infiniti dealer told me they “see the recall as active,” but that it is on hold and they cannot inspect or repair my vehicle at this time. They also stated they cannot provide me with a loaner or rental vehicle in the meantime. I believe this puts me, my family, and others on the road at risk because engine failure could occur suddenly while driving, leading to a crash. I am nervous to continue driving the vehicle, but I have no safe alternative since Infiniti has refused to provide a replacement vehicle until repairs are available. I am requesting NHTSA to investigate this delay and Infiniti’s refusal to provide a safe alternative vehicle while recall repairs are unavailable.

NHTSA ODI #11683994

Official recalls

2

25V437000 · Engine And Engine Cooling:engine:hard Parts Internal/mechanical

Jun 27, 2025

Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.

Consequence & remedy

Consequence: Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.

Remedy: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.

21V025000 · Equipment:other:labels; Tires

Jan 26, 2021

Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.

Remedy: INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.

Additional source detail variants (2)

Equipment:other:labels

Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence: Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.

Remedy: INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.

Tires

Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence: Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.

Remedy: INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE23023 · Complete Loss Of Motive Power Due To Engine Failure

Opened Dec 13, 2023 · Closed Jul 18, 2025

Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling; Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure.  The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash.  Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect.  When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles.  In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine.  Based on the information included with the early warning report, the fire can be directly related to the alleged defect.   A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components.  In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (3)

Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure.  The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash.  Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect.  When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles.  In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine.  Based on the information included with the early warning report, the fire can be directly related to the alleged defect.   A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components.  In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling

On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure.  The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash.  Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect.  When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles.  In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine.  Based on the information included with the early warning report, the fire can be directly related to the alleged defect.   A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components.  In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine

On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure.  The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash.  Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect.  When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles.  In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine.  Based on the information included with the early warning report, the fire can be directly related to the alleged defect.   A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components.  In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.