2023 Jeep Wrangler

Recurring incident after completion of Jeep recall software update 68C intended to address fire hazard associated with the vehicle's hybrid battery. Since that update, when driving in standard Electric mode, the vehicle experiences a sudden loss of power, hesitation, and a physical 'bogging down'. Following this, the vehicle abruptly surges into combustion engine mode, causing a sudden and unpredictable acceleration lurch just after the vehicle has hesitated to accelerate. It poses a hazard for rear-end collision, attempting to pick up speed (e.g., to pass or move from a vulnerable position) and overall maneuvering and operation of the vehicle.

Failed Component: Powertrain (PCM/TCM/HCP software calibration) & Electrical/Steering (Fire Recalls). Safety Risk & Description: Following recent mandatory manufacturer software updates, this vehicle has developed a severe, dangerous drivetrain defect. Under light acceleration from a complete stop, the vehicle exhibits an extreme throttle lag and hard delay before violently surging forward, creating a high risk of intersection collisions. Furthermore, at sustained highway speeds (52–63 MPH), the vehicle abruptly drops out of Electric Mode, causing the gas engine to violently spike to 5,000 RPMs before dropping back. This erratic cycling causes the vehicle to lurch, jerk, and pull, actively disrupting lane control. Compounding this, due to consecutive, unresolved fire safety recalls—including Recall 68C (Battery Fires) and the June 2026 Power Steering Pump wiring fire recall—the vehicle cannot be safely parked inside my garage or near structures while turned off. It represents a total loss of normal use and a severe safety liability. Dealer Confirmation & History: The driving defect was formally duplicated and confirmed by a certified technician on 06/09/2026 at Ryan Auto Mall (Repair Order #471599). The technician explicitly documented the electric mode dropouts and acceleration lag in writing. However, because the vehicle’s software masking prevents standard Diagnostic Trouble Codes (DTCs) from triggering, the dealer closed the ticket stating it is "operating as designed." The vehicle's electrical and hybrid systems have been repeatedly altered via mandatory safety recalls: Recall 23A/04B (05/14/2024), Recall 95B (05/27/2025), and Recall 68C (02/11/2026). No dashboard warning lights are present; the dangerous handling is entirely coded into the manufacturer's latest software updates. Vehicle is intact and available for inspection.

On two separate occasions, documented with the dealership, while driving, the Jeep failed to accelerate and instead decelerated. On one occasion, this occurred while I was in a single lane on ramp merging onto a highway and reached approximately 45mph. On a separate occasion, I was just pulling out of my subdivision and reaching approximately 30-35 mph when the same issue occurred. Both times, I pulled the vehicle to the side of the road as best as possible, and restarted the vehicle. The vehicle often fails to turn off, as it should. The vehicle has also failed to turn on as it should. The center screen turned off for a full trip. There is only approximately 15k miles on this 2023 Jeep Wrangler. The dealership most recently had the vehicle for 6 days but could not replicate the problem in 30 miles and there were no stored error codes besides two related to the radio generated by the HVAC module and the BCM module. An arbitrator found: Although the Customer had established proof of a nonconformity that could substantially impair the safety of the vehicle, I find that there have not been an unreasonable number of repair attempts nor days out of service. I have received three vehicle recalls warning of vehicle fire that have no known recall repair for months.

The vehicle has an issue where when it is off and the key is nowhere near it. It turns on and makes strange noises. I have video footage of it that has been sent to the dealership and they were not able to duplicate it after a very short period of time at the dealership I’ve since had the same issue numerous times as well as the battery has since died as well. I’ve had other issues happen where the vehicle has died with no warning, and I lost all power. The vehicle often times overheats where if you touched the vehicle in certain spots, it’s burning hot. The electrical system seems to have faulty in it as things like the temperature are never accurate and seem to have issues with glitching that has not been able to be duplicated although I have video proof of that as well. Considering all of the safety recalls that have never been remedied like the battery fires. There is no actual remedy that’s been done. All they do is scan the batteries currently to see if there are current issues happening, but there have been fires that have happened to people’s vehicle since with all of the issues that I’ve had with my vehicle with it powering on when the keys are nowhere near it. It’s very scary to have a vehicle that can catch fire with all of the electrical issues currently has That have never been corrected.

Shortly after a recall repair was completed, I experienced a sudden loss of motive power while driving approximately 45 mph on a public roadway. At the time of the incident, the vehicle had approximately half a tank of gasoline remaining. I observed the high-voltage battery gauge reach approximately 1% state of charge. Immediately after the battery gauge reached that level, the vehicle suddenly lost power and appeared to stall while in motion. I received no warning before the failure occurred. At the time of the event, a battery system failure warning appeared along with a plug icon on the dashboard. I was forced to pull off the roadway and bring the vehicle to a complete stop. The vehicle had to be placed in Park and restarted before it would operate again. Fortunately, there was a safe area available to pull over. Had this occurred in heavier traffic or where there was no safe shoulder, it could have created a serious safety hazard. I returned the vehicle to the dealership. The dealership retained the vehicle for approximately one week but advised they could not duplicate the failure and could not identify a cause. I was told to keep the vehicle charged. My concern is that the incident occurred immediately after the battery gauge reached approximately 1% state of charge. Based on the timing of the event, I am concerned there may be a problem related to the transition from electric/hybrid operation to gasoline engine operation when the high-voltage battery reaches a very low state of charge. I am not claiming this is the cause, only that the timing appears significant. To my knowledge, the vehicle was kept charged during dealership testing, and I do not know whether the battery was allowed to reach the same low state of charge that existed when the failure occurred. A sudden loss of motive power while driving creates a significant safety risk, and I have not received a clear explanation for the cause of the failure or assurance that it will not happen again.

I have had multiple issues and repairs completed including two recalls for the battery. Two repairs to the flapper in ac system and damper in front end replaced under 24000 miles. I have had two radios and amp replaced and now need another being it does the same as before and never works when I try to use usb and over heats my phone, which the dealership has been non compliant with warranty being they either state I can’t duplicate or do not produce full history reports. I have had three dealership make repairs in the last 2 years and it is now approaching 36000 and they are aware of the reoccurring issues. I have been instructed not to charge in or near a my home but that is why I bought the hybrid for the electric as well. They keep stating they have no loaners and I would be without my vehicle for over two days just for diagnostics. They have had the jeep in the shop and stated the radio had turned itself on when Jeep was not on. There are definitely many electrical issues connecting these things and it is just being pushed off by Stellantis. Now there looks to be a stress crack in front windshield I am taking to a windshield company as there are no visible rock chips just crack from bottom 1/4 way up and running.

Complete failure of entire instrument cluster including speedometer, tachometer, odometer, and all warning indicators making vehicle unsafe to drive. Issue occurred on startup without warning. Dealership confirmed that instrument cluster is faulty. Searched and found previous recalls for this instrument cluster on similar vehicle year/make/model but my VIN was not included. Please expand recall to include other affected VINs.

The vehicle experienced a sudden, catastrophic, un-commanded emergency braking event while moving in active traffic.Despite the driver's seatbelt being securely buckled, the vehicle overrode its own safety programming, dropping all propulsion, violently engaging the electronic brakes, and forcing the transmission straight into Park at low speeds at an intersection. This occurred immediately after the vehicle received an official factory high-voltage hybrid safety recall remedy last month.The vehicle was taken to an authorized dealership, where a diagnostic scan logged a false 'Door Ajar / AutoPark' fault code. The safety system critically malfunctioned by ignoring a buckled seatbelt to execute a dangerous emergency stop in traffic. The vehicle is completely unsafe to operate on public roads due to an unpredictable brake and powertrain safety override defect. The manufacturer is currently refusing to provide direct-bill rental assistance while the vehicle sits undiagnosed on the dealer lot.

I began to notice some occasional loss of the steering with violent shakes - the death wobble - and once in the rain down a street with potholes which seemed to agitate the car further. I made an appointment to get the car checked and took it into the dealership. At that time, the tech mentioned that there was a recall out - which I had seen in the mail before - and asked if I wanted to get the update - I said yes. I believe the “Check Engine” was also blinking at that time so I also asked them to check that. After that, the vehicle was in the shop for 2 weeks without a clear diagnosis before the tech reached out and told me the car was “inoperable”. After communicating with the engineers and getting support from management, the car was still inoperable for over 2 months. At that point the tech asked me to contact Chrysler to file a claim to help him make sure it kept moving. (Please note that I found this bizarre and I hope any reasonable person in a similar situation would as well. 😨) A few days later, they told me the car was ready for me to pick up! I do not have a technical background and do not fully understand the issue, but the tech told me there was an issue with the vehicle sensor software which clashed with the recall and caused the vehicle to stop responding. As a fix, they uninstalled the sensor software and then reinstalled it after the recall update. Any future software update may cause the vehicle to crash and considering there is a third recall on this issue so far with out a proper fix, it is highly probably that there will be subsequent recalls/updates which will crash the car. At that time, I will have no recourse.