← New search

2004 Lexus Is 300

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Is 300 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 14 of 19 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports1 injury reports

What owners actually said

19 reports
34,527 miles · Apr 19, 2010
Vehicle Speed ControlCrash

TL*THE CONTACT LEASED A 2004 LEXUS IS300. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE UNINTENTIONALLY ACCELERATED, DROVE OVER A CURB, AND CRASHED INTO THE STEPS ON A RAILING OF A BUILDING. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER TO GAIN CONTROL OF THE VEHICLE. A POLICE REPORT WAS FILED, B…

Read full complaint

TL*THE CONTACT LEASED A 2004 LEXUS IS300. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE UNINTENTIONALLY ACCELERATED, DROVE OVER A CURB, AND CRASHED INTO THE STEPS ON A RAILING OF A BUILDING. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER TO GAIN CONTROL OF THE VEHICLE. A POLICE REPORT WAS FILED, BUT SHE DID NOT RECEIVE A COPY. THE VEHICLE WAS REPAIRED AT THE INSURANCE COMPANIES EXPENSE. THE WEATHER WAS NOT A FACTOR. THE APPROXIMATE FAILURE MILEAGE WAS 34,527. UPDATED 06/03/10.*JB

NHTSA ODI #10326417

Mileage unknown · Mar 9, 2010
Vehicle Speed Control

ON THE MORNING OF DECEMBER 22, 2009, AT APPROXIMATELY 6:30 AM, ON THE NORTHBOUND ON RAMP TO I-25 AT CASTLE PINES NORTH, CASTLE ROCK, CO MY 2004 LEXUS IS 300 ACCELERATED OUT OF CONTROL. STOMPING THE BRAKES HARD DID NOT STOP THE ACCELERATION. THE ONLY THING GOING THROUGH MY MIND AT THE TIME BESIDES STOPPING THE CAR, WAS THE FAMIL…

Read full complaint

ON THE MORNING OF DECEMBER 22, 2009, AT APPROXIMATELY 6:30 AM, ON THE NORTHBOUND ON RAMP TO I-25 AT CASTLE PINES NORTH, CASTLE ROCK, CO MY 2004 LEXUS IS 300 ACCELERATED OUT OF CONTROL. STOMPING THE BRAKES HARD DID NOT STOP THE ACCELERATION. THE ONLY THING GOING THROUGH MY MIND AT THE TIME BESIDES STOPPING THE CAR, WAS THE FAMILY OF FOUR IN CALIFORNIA THAT DIED IN A RENTED LEXUS THAT ACCELERATED OUT OF CONTROL. I WAS ABOUT AT THE END OF THE ON RAMP, AND I KNEW I COULD NOT MERGE ONTO I-25, WHEN STANDING ON THE BRAKES STOPPED THE ACCELERATION, AND I WAS THEN ABLE TO GET THE CAR STOPPED. AFTER CALMING DOWN, I DROVE MY CAR INTO WORK ( ABOUT 20 MILES) AND CALLED KUNI LEXUS OF LITTLETON, CO. KUNI LEXUS INFORMED ME AT THAT TIME I NEEDED TO REPORT THIS INCIDENT TO TOYOTA HEADQUARTERS BEFORE KUNI LEXUS COULD DO ANYTHING, SO I CALLED TOYOTA AND REPORTED THE INCIDENT, THEN CALLED KUNI LEXUS BACK, TOLD THEM WHAT HAPPENED AND ARRANGED TO HAVE MY CAR TOWED TO THE DEALERSHIP. KUNI LEXUS HAD MY CAR FOR A WEEK, AND DID NOT FIND ANYTHING WRONG WITH THE CAR. THEY DID NOTE THAT MY FLOOR MATS WERE NOT HOOKED INTO PLACE. THE FLOOR MATS WERE THE FIRST THING I CHECKED, AS I HAD HEARD THE FLOOR MAT THEORY. THE MATS WERE IN PLACE WHEN I CHECKED THEM, BEFORE I HAD MY CAR TOWED TO THE DEALERSHIP. *TR

NHTSA ODI #10318066

58,400 miles · Oct 2, 2008
Vehicle Speed Control

CAR FAILED TO STOP AT A RED LIGHT UNDER NORMAL BRAKING BECAUSE ENGINE FAILED TO DECELERATE WHEN PRESSURE WAS REMOVED FROM THE PEDAL. MAXIMUM FORCE WAS APPLIED TO THE BRAKE PEDAL. THE BRAKE ANTI LOCK FEATURE WAS ACTIVATED AND A COLLISION WITH THE STOPPED CAR AHEAD WAS BARELY AVERTED. WHEN STOPPED, THE ENGINE REVERTED TO NORMAL…

Read full complaint

CAR FAILED TO STOP AT A RED LIGHT UNDER NORMAL BRAKING BECAUSE ENGINE FAILED TO DECELERATE WHEN PRESSURE WAS REMOVED FROM THE PEDAL. MAXIMUM FORCE WAS APPLIED TO THE BRAKE PEDAL. THE BRAKE ANTI LOCK FEATURE WAS ACTIVATED AND A COLLISION WITH THE STOPPED CAR AHEAD WAS BARELY AVERTED. WHEN STOPPED, THE ENGINE REVERTED TO NORMAL IDLE. THE PROBLEM DID NOT RECUR. EXAMINATION BY A MECHANIC AT THE DEALERS SHOP FAILED TO IDENTIFY A COMPUTER FAULT OR OTHER CAUSE. THE CAR WAS RETURNED WITHOUT REPAIR. I AM NOT SATISFIED THAT A STUCK THROTTLE IS NOT A REPAIRABLE OR ABNORMAL CONDITION. IT SEEMS TO ME BE HIGHLY DANGEROUS AND MERITS MORE THAN A "WELL, ITS WORKING NOW SO COME BACK WHEN IF IT HAPPENS AGAIN." SORT OF RESPONSE. *TR

NHTSA ODI #10244204

40,000 miles · Sep 8, 2008
Wheels

TL*THE CONTACT OWNS A 2004 LEXUS IS 300. THE CONTACT EXPERIENCED TWO TIRE FAILURES, IN WHICH THEY SPONTANEOUSLY FLATTENED. SHE HAS LOW PROFILE CHROME-PLATED WHEELS. SHE TOOK THE VEHICLE TO A TIRE REPAIR SHOP AND WAS INFORMED THAT THE INSIDE OF THE CHROME WHEELS WAS CORRODED AND DID NOT SEAL PROPERLY DURING INFLATION. AS A RE…

Read full complaint

TL*THE CONTACT OWNS A 2004 LEXUS IS 300. THE CONTACT EXPERIENCED TWO TIRE FAILURES, IN WHICH THEY SPONTANEOUSLY FLATTENED. SHE HAS LOW PROFILE CHROME-PLATED WHEELS. SHE TOOK THE VEHICLE TO A TIRE REPAIR SHOP AND WAS INFORMED THAT THE INSIDE OF THE CHROME WHEELS WAS CORRODED AND DID NOT SEAL PROPERLY DURING INFLATION. AS A RESULT, AIR INEVITABLY LEAKED FROM THE TIRES. THE TECHNICIAN ALSO STATED THAT SHE NEEDED TO REPLACE ALL FOUR WHEELS. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 44,000.

NHTSA ODI #10241332

Mileage unknown · Aug 10, 2008
Visibility

FRONT WINDSHIELD CRACK WITH NO ROCKS HITTING IT ON THE BOTTOM MID PASSENGER SIDE. CRACKED ALL THE WAY TO THE BOTTOM MID DRIVER SIDE ABOUT 2FT LONG. ALSO STARTED TO CRACK FROM THE MID CORNER OF THE PASSENGER SIDE. ABOUT 6 INCHES LONG. I BELIEVE ITS DUE TO BODY FLEX STRESS THAT THE WINDSHIELD CRACKED.*TR

NHTSA ODI #10237609

40,000 miles · Jul 20, 2008
Air BagsCrashInjury

ON JULY 18, 2008, I WAS DRIVING MY LEXUS IS-300. MY WIFE AND I EXITED THE HIGHWAY AND STOPPED AT A STOP LIGHT ON THE OFF RAMP. WHILE WAITING TO PROCEED THROUGH THE STOPLIGHT, WE WERE STRUCK FROM BEHIND BY ANOTHER DRIVER GOING APPROXIMATELY 50 MILES AN HOUR ESTIMATED BY THE POLICE OFFICER. THE REAR END COLLISION WAS SO FORCEFU…

Read full complaint

ON JULY 18, 2008, I WAS DRIVING MY LEXUS IS-300. MY WIFE AND I EXITED THE HIGHWAY AND STOPPED AT A STOP LIGHT ON THE OFF RAMP. WHILE WAITING TO PROCEED THROUGH THE STOPLIGHT, WE WERE STRUCK FROM BEHIND BY ANOTHER DRIVER GOING APPROXIMATELY 50 MILES AN HOUR ESTIMATED BY THE POLICE OFFICER. THE REAR END COLLISION WAS SO FORCEFUL WE WERE PUSHED INTO THE VEHICLE IN FRONT OF US. OUR VEHICLE (LEXUS IS 300) IS TOTALED - THE BACKEND COMPLETELY CRUSHED AND FRONT END SEVERELY CRUSHED. OUR FRONT AND SIDE IMPACT BAGS DID NOT DEPLOY. I RECEIVED A MAJOR HEAD CONTUSION AND WAS TAKEN TO THE HOSPITAL. WE WOULD LIKE TO KNOW WHY THE AIR BAGS DID NOT DEPLOY AND IS THIS A COMMON PROBLEM WITH THIS BRAND/MAKE. *TR

NHTSA ODI #10235052

Mileage unknown · Oct 31, 2006
Service Brakes, HydraulicVehicle Speed Control

DT*: THE CONTACT STATED THE BRAKE AND ACCELERATOR PEDALS WERE MADE OF CHROME PLATES THAT CAUSED THE DRIVER TO SLIP OFF THE PEDALS DURING NORMAL ROAD CONDITIONS. THE NATURE OF THE FAILURE WAS PERMANENT. THE MANUFACTURER REFUSED TO REPAIR OR REPLACE THE CHROME PLATED PEDALS. UPDATED 11/30/2006 - THE ONLY SHOES THE CONSUMER COULD …

Read full complaint

DT*: THE CONTACT STATED THE BRAKE AND ACCELERATOR PEDALS WERE MADE OF CHROME PLATES THAT CAUSED THE DRIVER TO SLIP OFF THE PEDALS DURING NORMAL ROAD CONDITIONS. THE NATURE OF THE FAILURE WAS PERMANENT. THE MANUFACTURER REFUSED TO REPAIR OR REPLACE THE CHROME PLATED PEDALS. UPDATED 11/30/2006 - THE ONLY SHOES THE CONSUMER COULD WEAR TO ALLEVIATE THE SLIPPAGE WAS ATHLETIC SHOES, LIKE SNEAKERS, WHICH HAVE A RUBBER SOLE. *NM

NHTSA ODI #10172279

15,000 miles · Sep 7, 2005
Suspension

ONE WEEKEND I CHECKED ON MY TIRE WEAR, AND NOTICE THE FRONT TIRES ON MY CAR WAS WEARING OUT UNEVENLY, LIKE THE ALIGNMENT WAS OFF, I BROUGHT IT TO THE LEXUS DEALER AND THEY TOLD ME IT WAS A NORMAL WEAR. THE LEXUS FACTORY TOLD ME IT IS HOW THE CAR IS SET UP. *JB

NHTSA ODI #10135686

Mileage unknown · Jan 19, 2005
TiresCrash

WHILE DRIVING IN INCLEMENT WEATHER THE VEHICLE REAR TRACTION MALFUNCTIONED WHICH RESULTED IN FREQUENT SPINOUTS AND A SUBSEQUENT COLLISION WITH ANOTHER VEHICLE. *NM (2004 LEXUS IS300) THE CONSUMER STATED THE TIRES ON THE VEHICLE PERFORMED POORLY AND SHOULD NOT HAVE BEEN PLACED ON THE VEHICLE. *JB THE CONSUMER STATED THAT EVE…

Read full complaint

WHILE DRIVING IN INCLEMENT WEATHER THE VEHICLE REAR TRACTION MALFUNCTIONED WHICH RESULTED IN FREQUENT SPINOUTS AND A SUBSEQUENT COLLISION WITH ANOTHER VEHICLE. *NM (2004 LEXUS IS300) THE CONSUMER STATED THE TIRES ON THE VEHICLE PERFORMED POORLY AND SHOULD NOT HAVE BEEN PLACED ON THE VEHICLE. *JB THE CONSUMER STATED THAT EVEN USING THE SNOW FEATURE TRACTION AND THIRD GEAR HE HAD NO CONTROL OF THE VEHICLE WHILE DRIVING LESS THAN 25 MPH. *TC

NHTSA ODI #10109733

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.