2025 Lexus Nx

My lug bolts are rusted Rusted lug bolts and nuts can create several problems, including difficulty in removal or installation, damage to the studs or nuts, and even the risk of a wheel coming loose. Rust can cause the bolts and nuts to bind together, making it hard to remove them. Additionally, rust can weaken the studs, making them more prone to breakinG. All 20 are rusted The service person at herb chambers recommended they be replaced but they want to charge me $800 and state this could happen again. To requested chrome lug bolts or evenn lug nuts and was informed the ones I have are the only ones available My car is a 2025 and this should not be happening. Link below is from herb chambers repair person recommending the replacement [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle has 11,407 miles on it and all 20 of my lug bolts are rusted. It has been brought to the attention of the dealership and Lexus and their only answer is that Lexus is working on a solution. I can see the outside of the bolt but can not see the bolt that bolt that is attached to the wheel and I’m unsure if that part is rusted and I’m afraid that if it is it could make it difficult to remove the bolts. I was told that they are rusted because the bolts were removed and put back on

Truck in front had hit brakes so I had tapped mine. Went back to cruise control to maintain distance. I hit the brakes at 0:00:15 when I realized the car was not slowing down. The brakes were palpitating and fighting me the car was not stopping. I could not go right as a car was to my right and if I went left the impact would have been on my daughter’s side and another car was coming on that side as well. Air bags did not deploy, my chest hit the steering wheel (chest impact injury soft tissue), car gave air bag deployment error. The other two cars were able to drive away. My car was undriveable. The cruise control stopped due to me pressing the brakes which did not engage. Based on my research after the accident of the brakes fighting me (pulsating as I had pressed to stop the last time) I had suspected an ABS issues. I had asked both Caliber and Lexus to check. (car only had 3598 miles) The vehicle did have an airbag error upon impact and continued to display error, which was not addressed. I am still awaiting the electronic data- (EDR Event Data Recorder) from the car to see if it aligns with video and what occurred. I was informed that the impact of 26 MPG impact was not sufficient to deploy the airbag but that does not explain why the vehicle had an SRS Airbag System malfunction immediately after the accident. There was no review of the dashcam footage showing where brakes were hit. I have attempted to contact Engineering Analysis Associates (EAA) at [XXX] . Website does not exist. Listed phone numbers 1 586 582 5821 rings busy every day M-Sun at all hours. Not found on BBB website. None of the employees have emails listed on LinkedIn. There were no warning lamps, messages or other symptoms of the problem prior to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Lexus NX 350h. The contact stated that while driving at an undisclosed speed through snow, there was snow entering the vehicle through the door jambs. The contact stated that after the snow melted, the water would accumulate inside the vehicle. The vehicle was taken to the dealer, who informed the contact that the door seals were operating as intended. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 3,000.

On [XXX], I tried to move my vehicle from my driveway into the garage. The car would not start, and locked me inside the car. None of the electronics and electrically-operated functions worked -- the door locks, window controls, hatch release and lights were all dead. And unfortunately I did not have my phone with me so I could not call anyone for help. Even the Lexus Safety Connect system (SOS) did not work. I eventually got my wife's attention by honking and she came out and brought my phone (fortunately the horn still worked). She was unable to find the slot to insert the mechanical key (that's stored in the key fob) so we couldn't use that. I was finally able to call Lexus Roadside Assistance from my Apple Watch. The Lexus representative instructed me to pull on the inside door release lever two times and that would open the door. It didn't work. So I tried it on the front passenger door and it opened. But as soon as I got out of the car and the door closed, the car locked again. Thus I was unable to get back inside to see if I could jumpstart it or charge the battery. I did find the keyslot for the mechanical key and it did not work. In total, I was locked in the car for nearly 45 minutes. In an emergency, that could have been fatal. The Lexus dealer said they could not find anything wrong with the vehicle other than it needing to be charged. They tested the mechanical key and the inside door handle and said both worked. They could not explain why it didn't work for me other than telling me I need to drive the car more often to keep the 12V battery charged. There's nothing in the owner's manual saying that the vehicle needs to be driven frequently else this problem could arise. My concern is this happening to others where the electrical system is compromised in an accident or the car being submerged in water. If the occupants are locked inside, the result could be devastating. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Windshield wipers leave approx. 3 inches on drivers side and large area on passenger's side not reached. In cold this could cause visibility problem due to ice or snow. In warm rainy weather it depends on how hard it's raining but this seems to be a safety concern. This has been a complaint by others but no recall to fix the problem.