2020 RAM 1500

While driving, the engine light turned on and the battery light. Truck started shaking and shut off. Lost complete power. Was right next to my driveway thankfully. Very unsafe situation as I have my wife, [XXX] and [XXX]. Had it towed via my insurance progressive. Mechanic confirmed it was the alternator which is a common problem for the etorque alternator ram rebel 2020. Order is back ordered by over 5,000 customers with no eta of getting the part. Very unsafe situation and now unfixable at this time. There should be accountability with Ram. No recalls have been issued, guidance, or reimbursement via Ram. Help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a suspected safety defect involving the Motor Generator Unit (MGU) used in the eTorque system on my Ram 1500. The vehicle experienced an MGU failure that resulted in abnormal electrical behavior, warning messages, and impaired drivability. The vehicle was inspected by an authorized Ram dealership, which confirmed the MGU has failed and requires replacement. The MGU is currently on national backorder with no estimated availability date. As a result, the vehicle is inoperable or unsafe to operate and cannot be repaired in a reasonable timeframe. Why this is a safety concern: The MGU is critical to the vehicle’s starting, charging, and powertrain functions. Failure of this component presents safety risks including loss of propulsion, potential stalling or failure to restart, electrical system instability, and vehicle immobilization in traffic or unsafe locations. The extended inability to obtain replacement MGUs significantly increases these risks. Additional information: Based on dealer communications and publicly available owner reports, similar MGU failures and extended backorders appear to affect multiple Ram 1500 eTorque vehicles, indicating this may not be an isolated incident. Dealer/manufacturer actions: The dealer confirmed the failure and ordered the replacement MGU. No repair timeline or permanent remedy has been provided. Request: I am requesting that NHTSA review this issue to determine whether MGU failures in Ram 1500 eTorque vehicles constitute a safety-related defect requiring investigation and potential recall action.

I own a 2020 Ram 1500 with approximately 61,000 miles. I started noticing a clicking/grinding around the motor area at around 59,000 miles. I brought the truck to a local mechanic, who diagnosed it as a possible alternator issue. He suggested bringing it to RAM service because it may be covered under warranty. I followed up by bringing it to RAM to diagnose the issue. After multiple visits, they could not pinpoint the issue, however recommended replacing the belts and adjusters. Over the course of the next month, the clicking/grinding got louder. I made another appointment with RAM, and while I was on my way over there the truck had catastrophic failure and seized all operations. Thankfully I wasn't going more then 20MPH or else something really bad could have happened. At that time, the truck was reading code U0594, which translates to "Invalid Data Received From Hybrid/EV Powertrain Control Module". I had to get the truck towed to RAM, where they have now had it for about one month. Originally they had said that I would need to buy a new alternator and associated belts/adjustors and battery because i was beyond any standard warranties on the truck, with estimates over what the vehicle is worth, however some personal research found that there is a federal emissions warranty that covers an issue like this. I was fortunate enough to get a loaner car from the dealer two weeks after my truck seized up. I have read online that this is becoming a more common issue with these trucks and feel the manufacturer should raise a warning to their consumers. Had I been on the highway when this happened, who knows where I could be.

On [XXX] driving from Joplin MO to McQueeney Tx on [XXX] at approximately [XXX] voltage dropped to 10.3 in Waco TX. I was to get to safe area. Vehicle lost steering, low braking and dim lights. Purchase a new battery from local Wamart. Vehicle started, working good, upon entering San Marcus, Tx low voltage again 10.0 volts. Had to get off hwy and pulled into gas station. Vehicle completely dead. Has it towed McQueeney tx . Contacted dealer next day engine generator kit unavailable. Contacted Mopar, order part on 9/16/2025. Still to dated no updated from Mopar. When engine generator shut down you have no steering control and very low braking power. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

To Whom It May Concern, I am submitting this email to document a vehicle safety issue involving my 2020 Ram 1500 (5.7L eTorque). In November 2025, the vehicle experienced a failure of the eTorque motorized alternator / belt starter generator system, resulting in a loss of the electrical and charging system. As a result, the vehicle became non-drivable. The vehicle was delivered to an authorized Ram dealership on November 18, 2025, and has remained there continuously. The manufacturer (MOPAR / Stellantis) has confirmed the failure is warranty-covered, but has advised that the required part is on indefinite backorder with no firm ETA. As of the date of this email, the vehicle has been out of service for over 60 days and cannot be safely operated. This issue appears to be widely reported nationwide (I was told by Landers Dodge in Norman, OK that the part is on backorder, and that there are currently 4,678 on Back Order. They also said that they’ve had a RAM there since last Oct. 2025 (this was on 12/12/2025 at 12pm) among vehicles equipped with the eTorque system, indicating a potential systemic defect affecting vehicle operability and safety. I am submitting this email in addition to my formal NHTSA complaint to ensure the issue is fully documented. Thank you for your attention. Sincerely, [XXX] 2020 Ram 1500 VIN: [XXX] Mileage: 79K INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

RF hub has now failed 3 times in the last 10 months. The last time they replaced the third brake like and now I am having the same issue. Dealership is telling me it’s the back window and that they will not pay for the problem to be fixed. Safety at risk by vehicle breaking down with no transportation on the side of the road. Problem has been confirmed by dealership which led to first repair. No warning prior to failure.

This is a 2020 Ram 1500 3.6L Big Horn. Blinker is constantly on for right turn when blinker arm is in neutral position. The only way to turn it off is to put the blinker arm down as if you are signaling a left turn. As such, I have no left turn signal. This could be dangerous for changing lanes especially on the highway. I have not brought this to a dealer yet and no one has looked at it yet except me. There was/is no warning signal. I have seen recall A2B/NHTSA 24E-082 which identifies two part numbers and also states that similar parts (SCCM) may be affected. I think I have a defective SCCM but there is no recall on my vehicle.

The alternator failed on my vehicle leaving the vehicle without any power in the middle of the interstate roadway having to manually pushed to the side of a very busy highway then towed to a repair shop afterwards. Simply put, my truck just killed in the middle of a interstate very shortly after having a low battery light come on. Speaking with the repair people at the Ram dealership there is no way to repair the alternator and they currently have over 5,000 of these on backorder from them going out in other vehicles with the same alternator. Warning lamps came on the dashboard but only about 30 minutes before the vehicle lost power and was unable to move.

The vehicle had 2 leaks; 1 at the rear cabin window and 1 at the rear brake light. Both of these areas are part of a TSB/class action lawsuit. Water was getting in and caused the module to go bad. The module not working in turn caused the battery to die and because of all the failed attempts and overloading the starter, the starter ended up going out after they started fixing the module.