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2023 RAM 2500

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2023 RAM 2500 are lower than the model-year median of 134.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 6 of 48 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports1 fire reports0 injury reports

Power Train complaints

6 reports
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Mileage unknown · May 17, 2026
Electrical SystemPower Train

This complaint notes two separate safety problems for the 2023 Ram 2500 Tradesman. 1) Transmission leak. "Heavy transmission leak" noted by dealer during normal service. Apparently so common that the seals are on back order. Was caught at 35453 miles so covered by warranty, but any issues related to the leak I am told will not …

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This complaint notes two separate safety problems for the 2023 Ram 2500 Tradesman. 1) Transmission leak. "Heavy transmission leak" noted by dealer during normal service. Apparently so common that the seals are on back order. Was caught at 35453 miles so covered by warranty, but any issues related to the leak I am told will not be covered once they fix the leak. I have read this common leak has been known to cause pressure issues and fires. 2) Electrical issue related to key fob. Since the truck was brand new, an error message would light up the dash indicating "Key Fob not detected" This would happen when trying to start the truck and while driving. This has left me stranded several times from not starting the truck and having to wait an hour to get truck to recognize key fob. While driving, truck will go into limp mode until you park, turn off the truck, and restart with the same key fob. Have brought to the dealer many times. they state low battery. I pay for them to put in new battery. before I leave the dealership the problem still shows up. They have replaced the key fob twice now. The last time at 35453 miles. Dealer says Problem out of their control after 500 more miles at 36000 when warranty is up. If the truck stops working while driving because of key fob I am out of a truck? Both issues are safety concerns.

NHTSA ODI #11738397

Mileage unknown · Mar 16, 2026
Power Train

I own a 2023 Ram 2500 equipped with the 6.7L Cummins diesel and 68RFE automatic transmission. The vehicle has experienced ongoing transmission malfunction issues including extremely harsh shifting, intermittent RPM flare during gear changes, delayed engagement, and sudden lurching during acceleration and deceleration. The issue…

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I own a 2023 Ram 2500 equipped with the 6.7L Cummins diesel and 68RFE automatic transmission. The vehicle has experienced ongoing transmission malfunction issues including extremely harsh shifting, intermittent RPM flare during gear changes, delayed engagement, and sudden lurching during acceleration and deceleration. The issue occurs most commonly during low-speed acceleration and normal driving conditions. The transmission will sometimes flare RPM between gears and then slam into the next gear. At other times the vehicle will lurch forward unexpectedly around approximately 35–45 mph. The behavior is inconsistent and unpredictable. Some drives appear normal while others produce severe shifting events. This condition creates a safety concern because the vehicle can surge or jerk unexpectedly during normal driving and while towing. I regularly tow a small enclosed trailer and these sudden shift events create instability and loss of smooth power delivery. The vehicle has been inspected multiple times by an authorized Ram dealership. The dealer has attempted repairs including transmission diagnostics and valve body replacement. The condition has continued despite repair attempts. The vehicle has also remained out of service at the dealership for extended periods of time while the manufacturer attempts to diagnose the issue. No warning lights consistently appear prior to the failure. The symptoms occur intermittently after the vehicle reaches operating temperature and sometimes after driving several miles. This issue has been confirmed by the dealership and the manufacturer has been involved in the case. The vehicle remains unrepaired after multiple attempts. Because this is a heavy-duty truck that frequently tows loads, the sudden harsh shifting and unpredictable transmission behavior creates a potential safety risk to the driver and surrounding traffic.

NHTSA ODI #11724529

Mileage unknown · Oct 7, 2025
Power TrainWheels

Bought the truck brand new. After 8k miles front tires started cupping. Took it in and was told it was simply due to "soft" factory tires. After 17k miles tires were gone and bought a more expensive higher mileage warranty tire. Rotated tires at 7k miles, After about 3k miles same thing happened. Had an alignment done prior …

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Bought the truck brand new. After 8k miles front tires started cupping. Took it in and was told it was simply due to "soft" factory tires. After 17k miles tires were gone and bought a more expensive higher mileage warranty tire. Rotated tires at 7k miles, After about 3k miles same thing happened. Had an alignment done prior to the new tires and was told it was perfect. All signs point to alignment or front end suspension, ball joint or tie rods. After 3 days sitting in the shop I was once again told nothing is wrong, alignment is perfect and it was my fault, either driving habits, not rotating tires every 2500 miles, ect. After picking the truck up and driving less than 20 miles the transmission started slipping. Call the dealership about the concern and they have ceased communication. Was advised to go online for an appointment which is more than 2 weeks out. Upon reviewing the specs for the alignment, it appears they are relying on specs for a standard ram 2500 vs a ram rebel which has a factory lift with different specs. I did question this and was told the alignment is perfect. The dealership takes no responsibility nor any urgency with catastrophic issues

NHTSA ODI #11691964

Mileage unknown · Jul 28, 2025
Power Train

There appears to be leaking from the dipstick tube. Transmission lurches when accelerating and decelerating. Eddies Repair in Pagosa Springs Colorado looked at the vehicle and suggested there may be a recall on this issue. When looking up the vin my vehicle is not included in recall ZA3. I purchased this truck in March 2025 and…

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There appears to be leaking from the dipstick tube. Transmission lurches when accelerating and decelerating. Eddies Repair in Pagosa Springs Colorado looked at the vehicle and suggested there may be a recall on this issue. When looking up the vin my vehicle is not included in recall ZA3. I purchased this truck in March 2025 and it has been an issue from then.

NHTSA ODI #11676568

Mileage unknown · Sep 21, 2024
Power Train

Transmission just started shifting very hard causing the truck to shake. Truck was fine last week, mileage is 9600. Have notified the dealer, they said to bring it it in. There is no warning lights or alerts

NHTSA ODI #11615778

Mileage unknown · Jun 3, 2024
Power Train

My 2023 ram 2500 with 12,000 miles dose not always accelerate the way it should has been doing this once in awhile since new but has got more frequent. You can push the accelerator all the way down and truck does not take off. Makes it very dangerous when pulling out into traffic. Also the truck sometimes shifts super hard or wo…

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My 2023 ram 2500 with 12,000 miles dose not always accelerate the way it should has been doing this once in awhile since new but has got more frequent. You can push the accelerator all the way down and truck does not take off. Makes it very dangerous when pulling out into traffic. Also the truck sometimes shifts super hard or wont shift at all. I'm dropping the truck off tonight to get checked out. There has been no warning lights yet. When I first called the dealer they told me it was a new truck and needs time to break in. Now its getting worse.

NHTSA ODI #11592090

Official recalls

8

26V288000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

Consequence & remedy

Consequence: Loss of vehicle control increases the risk of a crash.

Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

24V413000 · Power Train:automatic Transmission; Power Train:manual Transmission

Jun 6, 2024

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.

Consequence & remedy

Consequence: A loss of drive power or a loss of park function increase the risk of a crash.

Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.

Additional source detail variants (2)

Power Train:manual Transmission

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.

Consequence: A loss of drive power or a loss of park function increase the risk of a crash.

Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.

Power Train:automatic Transmission

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.

Consequence: A loss of drive power or a loss of park function increase the risk of a crash.

Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.

24V199000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column

Mar 14, 2024

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Additional source detail variants (2)

Air Bags:frontal:driver Clockspring/spiral Cassette

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Steering:column

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

23V799000 · Exterior Lighting; Steering:steering Control Module

Nov 28, 2023

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Additional source detail variants (2)

Steering:steering Control Module

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Exterior Lighting

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

23V654000 · Back Over Prevention:display Function

Sep 28, 2023

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

23V059000 · Back Over Prevention:display Function

Feb 9, 2023

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

Remedy: Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).

23V060000 · Electrical System:wiring:relays/solenoids

Feb 9, 2023

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Consequence & remedy

Consequence: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

22V835000 · Power Train:automatic Transmission

Nov 10, 2022

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Consequence & remedy

Consequence: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.