2018 Toyota C-HR

Recently my car started making a grinding metallic noise while trying to accelerate from a stop this was the first real indicator to start doing research. I found that Toyota CH-R 2018 has known issues with premature CVT transmission bearing failure, with recalls in Canada but not in the US even though they are exactly the same. I also discovered the class action lawsuit due to Toyotas blind eye and several complaints. Before this metallic grinding and slippage I had noticed gear noises but at the time thought it was just the gears shifting. As of now, my dash lights are on. I am a mother of a [XXX] with multiple Dr and pediatrician appts and I'm terrified to drive with my baby. I'll also add that I've recently paid my car off, replaced tires, rotors and brakes as a safety measure but due to Toyota's lack of issuing a recall on a known default I may not only be subjected to a safety hazard but also a complete loss financially after over 45k in finance fees and repairs that should've ensured peace of mind. I bought a Toyota because they are supposed to be safe, reliable and back their product. I'm finding out now that US Toyota is not to be trusted due to their complete lack of responsibility with this known issue. In addition, I purchased the platinum warranty and am just 10,000 over which would covered the 10,000 - 15,000 repair to the CVT but now, due to no recall on a known faulty part I have to submit a good will claim and pray they make it right. I'm absolutely devastated! This is a massive safety issue with a brand that considers themselves as the most safety oriented and reliable car company out there. PLEASE ISSUE THE RECALL and hold Toyota accountable INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Toyota C-HR. The contact stated that while driving over a bumpy road surface, the message "See Dealer" was displayed. The vehicle was taken to the dealer, and the contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 17V717000 (Parking Brake). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that recall repairs were a one-time, free-of-charge service, and any additional related failures would be repaired at the owner's expense. The failure mileage was approximately 80,000.

I started to hear a whining noise under acceleration so I asked Firestone to check it out when I dropped it off for a 100k mile service. They said it was the transmission beginning to fail. I researched online and saw that it is a very common and known problem with the Toyota chr CVT transmission. We went with Toyota because they are known for their reliability and here we are at 102k miles with what is about to become a paperweight that needs a 10-12k repair. That's half the cost of the car itself. At the time we purchased this vehicle new Toyota claimed that this transmission is sealed and maintenance free and the transmission fluid is "lifetime fluid". We have had the car for 8 years, quite short of a lifetime.

I am experiencing a severe and hazardous failure of the Continuously Variable Transmission (CVT) bearing. While driving, the vehicle produces a loud, persistent humming noise that increases in volume with higher RPMs. A failure of this nature leads to a complete loss of propulsion while in motion, creating a critical safety hazard and a high risk of high-speed rear-end collisions. The vehicle has been officially inspected twice confirming the CVT bearing failure. It’s being recall in Canada but not the USA Toyota has refused the usa market for any help. American drivers are left operating vehicles with a known, unaddressed safety defect that can cause sudden power loss at highway speeds.

1) CVT transmission bearing failed. Currently available for inspection. 2) Loud humming noise while driving, louder with higher rpms. If continue driving would lose complete power of vehicle causing extreme safety risk at high speeds. 3) CVT transmission has been inspected by Toyota dealership. 4) There were no warning lamps, messages or other symptoms of the problem prior to the failure. Failure first appeared on XXX and diagnosed on XXX. Note: Toyota has already officially extended the warranty on this exact part for 2018 C-HRs up to 120,000 miles in [XXX] due to defective bearings. This vehicle is in the exact failure window, unfortunately Canada's extension does not apply in the United States. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A noise from under the hood kept getting louder. When I took it to the Toyota dealership for inspection, they determined that a bearing in the CVT transmission failed causing the transmission to need total replacement. I can not safely drive my car because the transmission could fail at any time. This issue has been widely reported for the 2018 Toyota C-HR and possibly other year models. There was no warning other than the whining noise that continued to get louder. I was quoted an estimate of $11,868 for repairs.