2024 Toyota Camry

When I tried to lock or unluck my car's driver's door, it wouldn't lock or unlock. I tried using the key instead of the "remote" opening but still took some efford. A closer inspection reveal that the little "hook" thing locking the door wasn't working properly. However, it had happened before that the door could only be unlock through physically using the key, and it has developed into a struggle to open it even with physical key.

The moonroof spontaneously shattered when I was driving on the freeway which sounded like a gunshot. There were no external factors such as debris from other vehicles and the temperature outside was relevantly constant at about 78F. No other cars were close to me or in front of me. For almost the entire 2 years I had my car, nothing has ever damaged the moonroof glass. I do want to note an observation that may or may not be linked to the potential safety defect: I do recall hearing strange pebble-like noises occasionally on the freeway & off the freeway at speeds of ~35-65 mph. It sounds like crumbs falling down the sides/top of the car in a horizontal pattern. I observed this as early as 1 month into ownership. Upon closer inspection after stopping to inspect my vehicle, the glass shows to have shattered/blew up & outward in cube shaped pieces and the pattern of the glass appears spiderweb-like, not originating from an impact point. The fracture pattern of the remaining glass appears to match a smooth edge breakage pattern which indicates stress failure due to a spontaneous glass breakage. The dealer has denied coverage due to the technician 'finding no evidence of structural damage.' Yet, my moonroof shattered upwards and there is not evidence of an impact crater. My car is still under warranty and under 2 years old and currently is only at about 20,500 miles. The dealership quoted me ~ $2500+$185 diagnostic. I will be elevating to Toyota corporate to request a closer inspection. Based on research, I discovered numerous reports of similar spontaneous sunroof failures in Toyota vehicles. The failure presents a high risk for public safety because the glass could fall into the eyes and face of the driver at highway speed. Additionally, drivers could be startled & swerve on the road at high & low speeds, on the freeway/streets. There were no warning signs/alerts. One moment I was driving to work on the quiet road & the next I heard what sounded like a gunshot.

I'm writing this for my father because he might not have the technical capacity to do this. He is [XXX] old. He bought a car last year brand new from Toyota. It is a Hybrid Camry that has some options that allow the car to follow traffic, lane keep etc. On [XXX] he had a Hybrid System Malfunction that caused the car to accelerate while at a traffic light ready to turn left. The acceleration caused his car to collide with the car in front of him. He tried to press the brakes but was not able to do it fast enough. The car in front had no damage. His car has a lot of damage. The other driver drove off. His car was damaged so much that it was not drivable. There was radiator fluid on the road. This was on [XXX]. He took the car in immediately after back to the Toyota dealership. The car is still there. It has been almost 40 days now with no resolution. No car, no rental. The dealership is saying Toyota (the headquarters has to deal with it), and Toyota did a 3rd party inspection on Nov 11, 2025. And now they are saying they will do another Toyota inspection between 30 and 45 business days from the initial inspection. So that takes us into mid January 2026 with my dad stranded with no car or having to uber or pay out of pocket to rent a car. On top of that, the dealership now has told my dad he has to get the car off their lot or start accumulating fees. They performed an EDR report. Attachin below. I am also attaching several pictures of the error messages I got including proximity notification system malfunction. And other documents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The sunroof on my Camry would not close. I took it to Toyota in were they determined that the cables bound up in the track and the only fix was a new roof assembly. This is a safety risk because if the sunroof cannot close it allows the vehicle to be susceptible to outdoor elements as well as safety issues regarding theft. The problem was seen and confirmed by the Toyota dealership, in where they replaced the roof assembly in its entirety under warranty. There were no warning lights that were triggered by the roof become inoperable. They appeared the day I took it in to get serviced, February 28, 2025. The vehicle has only been inspected by the Toyota Dealership Service Center. We were told that there is no remedy to this issue, and that frequent use will ultimately lead to the roof assembly needing to be replaced again. A cost of $10,000 that was luckily covered under warranty. This is an insane amount of money, and the resolution of "don't use your sunroof" is laughable. When you purchase a car, it is to be able to use it in it's entirety. If I didn't want to use a sunroof, I would have purchase one with one. The dealership said they were not going to submit this as a possible recall.

rcta alert signal is to low. I can not hear it at all. I turned in a 2015 avalon, that system , i would say was at medium level, easily indentifiable as an alert warning signal. I assume that the change of mounting position from the shelf behind the back seat to the trunk or the warning device itself is the cause of the low volume.