2024 Toyota Corolla Cross

The contact owns a 2024 Toyota Corolla Cross. The contact stated while driving at approximately 55 MPH, the front windshield suddenly fractured on the passenger’s side without impact. The contact had not taken the vehicle to the dealer. The manufacturer was made aware of the failure and referred the contact to the Insurance provider for assistance. The failure mileage was 2,688.

AWD Transmission slips when trying to "shift" and sometimes feels like it loses power while gas is applied. Already brought to dealer for service, and they confirmed it will need a new CVT transmission. This is only after 6 months of ownership. There was no indication on the dashboard lights that the transmission was about to fail, nor was this brought up during regular service intervals. This [XXX] we were travelling up on [XXX] past Baker and the car lost forward momentum, even though I was pressing fully on the gas pedal. We had to coast to the side of the road while the trucks were whizzing by, and had to be towed to the closest Toyota dealership in Las Vegas. At first, there were no warning lights, but after turning the engine off and then on, warnings about the AWD system, Check Engine lights, and a "Drive-Start failure" message started showing. Engine itself had no issues, but it felt like the car was stuck on a high gear (or its CVT equivalent), and refused to move forward and actually rolled back as we were on an incline. Eventually it would move forward and then it seemed like it was no stuck on 1st/launch gear, which it kept up until we got dropped off by the tow truck to Autonation Toyota in Las Vegas, and the car handed off to them. Last update was that Toyota confirmed it was a transmission issue and the CVT will be replaced by them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We recently leased a 2024 Toyota Corolla Cross. While driving home on I4, there is a section of the road that has (longitudinal) grooves in the road surface between exits 118 and 129. The vehicle starts to bounce 'back and forth' in the lane, as if it wants to change lanes, but it stays in the lane, continually moving from side to side. No indication in the steering wheel that anything is wrong. We brought it to a Toyota dealer, and they said 'some cars have that problem on grooved surfaces, but nothing is wrong with the vehicle'. Thanks

Transmission failed at 7,000 miles and had to be replaced. Car in repair facility 3/25-5/8/24. 5/18 - Engine slipped out of gear on hill/driveway, wouldn’t engage, unresponsive 5/20 - engine hesitation when taking off 5/21 - engine bogging down on acceleration 5/21 - engine unresponsive when accelerator pressed 5/21 15:40 - rolled over gentle bump at 40mph, screen went black and computer reset 5/21 16:03 - engine didn’t respond when accelerator pressed to floor 5/21 16:51 - car bogged down - issues climbing hill on driveway 5/22 12:48 - car engine jerked while coasting 5/23 20:15 - Start/Stop Unavailable - Battery Charging warning light for Stop Start system 5/23 20:19 - Start/Stop system battery charging message again 5/24 10:18 - engine jerked, car shuddered before engaging 5/25 10:26 - 31mph, engine jerked, car shuddered, lost power on slight incline 5/25 17:58 - proximity alarm alerted on rear passenger’s side - no obstruction present 5/25 18:01 - horn stopped working after depressed for three seconds 5/25 18:03 - car slipped out of gear on slight incline 5/26 - car alerted “For Start/Stop System, press brake harder” Car shuddered, acted as if it was going to stall, then restarted itself even though brake was not depressed fully and car had started rolling forward 5/29 10:18 - “Smart Key Malfunction” error message and car would not start 5/31 21:48 - Auto Start/Stop System Unavailable - Battery Charging warning light 6/01 20:18 - Engine slipped while accelerator pressed, lost power at 39 mph 6/01 20:20 - Engine kept slipping, resulting in pulsing motion of car each mph increase starting at 20 mph and ending at 40 mph 6/02 10:38 - 1:17 video clip taken of proximity alarm misfiring again 6/02 12:27 - pulling onto Central Pike, uphill, car lost power and began shuddering when accelerator pressed 6/2-6/18 - available on request 6/18 - car didn’t respond past 19 mph with accelerator fully pressed - repair shop foreman, customer service manager in car to witness

Night driving in this vehicle is impaired because of the dark spots and shaded areas coming from the headlights. It creates a distraction for the driver and is safety concern. I find it very difficult to drive at night. I have contacted Toyota directly and had vehicle inspected. Their response is that it is part of the design and is not repairable.

While driving down long hills, car jumps out of adaptive cruise control. Car just goes into coasting mode and never picks up again. Speed drops and car doesn't return to cruise. If you step on accelerator cruise doses return. This occurred many times descending Blue Mountain on route 309. Could be a problem if cars trail to close behind. Car also jumps out of cruise control when going over rough bumps.

After dark, the vehicle was started and the dashboard touchscreen that displays backup camera and other information was moderately bright. The display setting was set to 'Automatic', expecting the screen to dim when ambient light is low. On shifting into forward gear, the screen actually brightens. In the dark. With the inside light too bright, it is difficult to see objects outside of the vehicle. I scraped a mailbox, which I couldn't see as I pulled to the side of the road to turn the display off. Vehicle cosmetic damage, no police report. Cost of repairs at this time is unknown - scratched paint & creased metal along passenger front fender, 2 doors and rear panel. I do not know if this issue has been reproduced; this occurred on a rental with less than 3500 miles on the odometer. It has been reported to the insurance company and will be reported to the rental agency during business hours. There would be no warning as the condition is obvious as one pulls out of a lighted area, which is what happened.