2012 Toyota RAV4

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING 40 MPH AND ATTEMPTING TO CLEAN THE WINDSHIELD, THE FLUID FAILED TO EXIT THE WINDSHIELD WASHER RESERVOIR. ALSO, WHILE ATTEMPTING TO BRAKE IN THE SNOW AT 5 MPH, THE ABS FAILED TO ENGAGE AND THE CONTACT HAD TO REPEATEDLY DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. ADDITIONALLY, THE TIRE PRESSURE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

I STARTED HAVING PROBLEMS 04/06/2015 WITH MY BRAKES GRINDING AND VIBRATING THE FRONT OF MY 2012 RAV 4. I TOOK IT IN TO THE DEALERSHIP AND THEY PUT NEW BRAKE PADS AND RESURFACED THE FRONT ROTORS. 42,968 MILES ON THE CAR.. I WAS TOLD THESE NEW BRAKE PADS HAD A LIFE TIME WARRANTY ON THEM.. AGAIN DEC. 2016 I STARTED HAVING THE SAME ISSUES SO I HAD TO TAKE THE RAV 4 BACK IN FOR SERVICE AND I WAS TOLD THAT THE BRAKE WARRANTY WOULD NOT COVER THE BRAKES UNTIL THE BRAKE PADS ARE WORN DOWN MORE. I CAN NOT DRIVE A CAR WITH MY BRAKES GRINDING AND VIBRATING THE FRONT END OF MY CAR WHEN I USE THE BRAKES. THE BRAKES ARE GRINDING DOWN INTO THE ROTORS BECAUSE I WAS TOLD THE ROTORS WHERE BLUE.. WHICH MEANS THEY ARE HOT. I'M NOT A MECHANIC BUT THESE PADS I'M BEING TOLD ARE TO HARD AND THEY ARE GRINDING INTO THE ROTORS. I WAS TO HEAR BACK FROM THE TOYOTA GARAGE BECAUSE THEY WHERE TO ORDER THESE NEW TYPE PADS FOR MY RAV4. I WAITED A WEEK AND NEVER HEARD BACK FROM THE GARAGE. SO I TOOK THE SUV TO ANOTHER REPAIR SERVICE TO HAVE THESE BRAKES AND ROTORS REPLACED.. THE GRINDING AND VIBRATING HAS STOPPED. AND I FEEL SAFE TO NOW DRIVE MY RAV 4.. WHEN YOUR HAVING GRINDING // VIBRATING OF THE BRAKES ON YOUR CAR I DON'T BELIEVE THAT'S A SAFE WAY TO CONTINUE TO DRIVE A VEHICLE.. I DIDN'T EVEN HAVE TO DRIVE OVER 35 MILES AN HOUR FOR THIS GRINDING// VIBRATING TO START. IT WOULD ONLY HAPPEN 50-60% OF THE TIME I WOULD USE MY BRAKES.. BUT THAT'S 50-60% OF THE TIME TO MUCH. THE BRAKES ON A VEHICLE ARE VERY IMPORTANT. I MADE THIS REPAIR GARAGE GIVE ME THE BRAKE PADS AND THE ROTORS. SO I DID KEEP THEM.. I'M NOT GOING TO BE THE ACCIDENT THAT TAKES MY LIFE "THEN THERE"S A RECALL" ON THESE FAULTY BRAKE PADS.. BEING TO HARD AND GRINDING INTO THE ROTORS. THIS IS MY 5TH TOYOTA AND MY 3RD RAV4. SO I KNOW WHAT THEY SHOULD BE DRIVING LIKE. AND I NEVER HAD ANY OF MY BRAKES EVER REPLACED PRIOR TO THESE.. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES HYDRAULIC), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE. ..UPDATED 06/21/17 *BF INVALID VIN CONSUMER STATED DEALER REPAIRED THE PROBLEM. UPDATED 6/26/18*JB

WHEN COMING TO A STOP AND MY FOOT IS ON THE BRAKES, THE CAR CONTINUES TO MOVE FORWARD. THIS HAS HAPPENED AT LEAST A DOZEN TIMES: 3 TIMES GOING DOWN A BRIDGE, TWICE ON THE INTERSTATE, AND THE REST IS WHEN I'M GOING DOWN A HILL AND PUT MY BRAKES ON TO STOP. MY DAUGHTER HAS BEEN WITH ME ON THREE OCCURANCE. I HAVE TAKEN IT TO THE DEALERSHIP TWICE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG. THIS IS A SAFETY ISSUE. SO FAR I'VE BEEN LUCKY AND NOT HIT THE REAR OF ANOTHER CAR, BUT I DON'T WANT TO TAKE A CHANCE.

WITHOUT CAUSE OR REASON, THE "BRAKE ACTUATOR" CIRCUIT MALFUNCTIONED CAUSING THE CAR TO LOSE CRUISE CONTROL, ABS, ANTI-SKID AND SPORADIC TAIL LIGHT PROBLEMS (LIGHTS WILL STAY ON OR COME ON WHEN THE CAR IS PARKED). I BROUGHT IT TO MY TOYOTA DEALER AND THEY WERE UNABLE TO IDENTIFY THE PROBLEM. THE NEXT DAY, THE ROADS WERE SNOW COVERED AND THE BRAKES LOCKED UP APPROACHING AN INTERSECTION CAUSING THE CAR TO SKID INTO ANOTHER VEHICLE. WHEN I BROUGHT THE CAR BACK TO THE DEALER, AFTER THE BODY WAS REPAIRED, THEY LOCATED THE PROBLEM AND SAID IT WOULD COST $2900 TO REPLACE. BEFORE I WAS ABLE TO HAVE THE VEHICLE REPAIRED, THE WIRING CAUGHT FIRE, PROBABLY BECAUSE THE TAILLIGHTS CAME ON BY THEMSELVES DURING THE NIGHT, AS THEY OCCASIONALLY DID (WITHOUT A KEY IN THE IGNITION). THE CAR WAS TOWED TO THE TOYOTA DEALER WHO ESTIMATES UPWARDS OF $10,000 FOR REPAIRS TO THE COMPUTER AND WIRING SYSTEM. THE TOYOTA SERVICE MANAGER RECOMMENDS WE SELL THE $19,000 CAR FOR "WHOLESALE." INSURANCE WILL NOT COVER THE DAMAGE AS IT WAS A MECHANICAL MALFUNCTION. TOYOTA CORP. IN CALIFORNIA, CONSUMER EXPERIENCES DEPARTMENT, WILL NOT GIVE ME ANY HELP AS THE CAR IS 21,000 OVER THE 36,000 MILE WARRANTY. HOW OR WHERE CAN I GET A LAWYER OR CONSUMER ADVOCATE TO HELP ME?

NEW RAV4 PURCHASED 2/2013;BOUGHT EXTENDED PLATNUM WARRANTY. 5 SEPARATE INCIDENTS OF SUDDEN ACCELERATION 2/14/2015-5/25/2015-HAD PASSENGER IN CAR EACH TIME.1ST- TRAVELING S I-79 WARRENDALE PA 60 MPH SPEED DROPS TO 50 MPH CAR IN FRONT HIT BRAKES TO SLOW I APPLIED MY BRAKES TO SLOW RAV4 STARTED TO ACCELERATE ENGINE STARTED TO REV LOUDLY PASSENGER SAID SHIFT TO NEUTRAL THEN I HIT BRAKE AGAIN TO SLOW. 2ND-LOCAL TRAFFIC 30 MPH APPLIED BRAKE TO SLOW INSTEAD CAR ACCELERATED PUT INTO NEUTRAL TO SLOW ENGINE REVVING. 3RD-DRIVING FROM OAKLAND-NORTH HILLS PA IN TRAFFIC 30 MPH HIT BRAKE TO SLOW FOR TRAFFIC LIGHT INSTEAD RAV ACCELERATED ENGINE REVVING LOUDLY PUT IN NEUTRAL TO STOP. 4TH-TRAVELING 20 MPH AT LOCAL PARK 3/7/15 APPROACHING STOP SIGN CAR IN FRONT APPLIED BRAKES, HIT MY BRAKES & CAR ACCELERATED PUT CAR INTO NEUTRAL ENGINE REVVING LOUDLY THEN APPLIED BRAKES TO STOP-DROVE DIRECTLY TO TOYOTA DEALERSHIP ADVISOR CHECKED FLOOR MATS STATED WERE PROPERLY PLACED. I MADE APPT AT DEALERSHIP ON 3/10. TOYOTA'S CONCLUSION-NOTHING WRONG STATED "POSSIBLE PEDAL MISAPPLICATION", SUGGESTED I BUY FLAT TOYOTA FLOOR MATS HAD WEATHERTECHS, I PURCHASED NEW DRIVER'S MAT & TOYOTA INSTALLED. 5TH-5/25/15 LEAVING GROCERY STORE 10 MPH WENT TO STOP BEFORE EXITING LOT RAV WOULD NOT STOP ENGINE LOUD THREW INTO NEUTRAL FINALLY STOPPED. 5/25/15 EMAILED CEO OF TOYOTA N AMERICA RECEIVED CALL BACK & MADE APPT FOR 5/29/15 TO HAVE RAV LOOKED OVER AGAIN AT DEALERSHIP FOR SUDDEN ACCELERATION ISSUES. RECEIVED CALL BACK ON 5/29/15 FROM NICKI @ TOYOTA EXECUTIVE OFFICE-STATED THAT TOYOTA STANDS BY THEIR MARCH 2015 ASSESSMENT THAT THERE IS NOTHING WRONG WITH MY RAV & IF I HAVE IT TOWED TO DEALERSHIP BY AAA, I WOULD BE RESPONSIBLE FOR ALL COSTS TO HAVE MY VEHICLE SERVICED AT DEALERSHIP, WOULD NOT BE COVERED UNDER ANY WARRANTIES. I HAVE BEEN DRIVING FOR 40+ YEAR & POSSIBLE PEDAL MISAPPLICATION 5 X'S IS A BUNCH OF BULL.

ON THURSDAY 18 DECEMBER, MY WIFE AND I LEFT SPRINGFIELD, MISSOURI TO DALLAS, TEXAS TO VISIT OUR FAMILY FOR THE CHRISTMAS HOLIDAY. WE WERE DRIVING OUR RECENTLY PURCHASED 2012 RAV4 WITH APPROXIMATELY 33,000 MILES WHICH WE PURCHASED IN LATE SEPTEMBER 2014. WE STOPPED SEVERAL TIMES DURING OUR TRIP TO REFUEL AND ALLOW MY WIFE, WHO IS 6 MONTH PREGNANT, A CHANCE TO STRETCH HER LEGS. FOR MUCH OF THE TRIP, I USED CRUISE CONTROL WHEN POSSIBLE AT VARYING SPEEDS FROM 65 MPH (IN MISSOURI) TO 75 MPH (IN PARTS OF OKLAHOMA). AT APPROXIMATELY 4:30 PM, WHILE DRIVING THROUGH TUSHKA, OKLAHOMA WE APPROACHED A STOPLIGHT WHERE THE SPEED LIMIT DROPPED FROM 65 TO 45 MPH. THE LIGHT WAS RED, A SEMI WAS STOPPED AT THE LIGHT, AND I ATTEMPTED TO APPLY THE CAR'S BRAKES. AS I DID SO, THE CAR FELT AS IF IT WAS FIGHTING MY ATTEMPTS TO STOP IT. I HAD TO KEEP BOTH HANDS ON THE WHEEL, AND I DO NOT KNOW IF THE CRUISE CONTROL DISENGAGED. AS I APPROACHED THE SEMI, I PRESSED HARDER ON THE BRAKES IN ORDER TO STOP MY VEHICLE. FINALLY WITH LESS THAN A CAR LENGTH, MY CAR CAME TO A FULL STOP. WITH MY FOOT STILL PRESSED FIRMLY ON THE BRAKES, BOTH MY WIFE AND I HEARD THE CAR BEGIN TO MAKE A HIGH-PITCHED NOISE. I IMMEDIATELY PUT THE CAR INTO 'PARK,' AT WHICH POINT THE ENGINE BEGAN TO REV AND I SAW THAT THE RPM GAUGE ON THE CAR ROSE TO 7-8,000 RPM. AT THIS POINT, I TURNED THE CAR OFF AT THE IGNITION SWITCH. MY INTENT WAS TO RE-START THE CAR AND SAFELY PULL OVER AFTER WE PROCEEDED THROUGH THE INTERSECTION. HOWEVER, AT THIS POINT THE LIGHT TURNED GREEN AND, AS I RESTARTED THE CAR, WE WERE HIT FROM BEHIND BY ANOTHER VEHICLE. ON FRIDAY, THE 19TH, I TOOK MY VEHICLE TO TOYOTA OF LEWISVILLE (TX) WHERE THEY PROVED UNABLE TO DIAGNOSE THE PROBLEM. I WAS CONTACTED BY A REPRESENTATIVE ON 12/29/2014 WHO INFORMED ME THAT NOTHING WOULD BE DONE UNLESS THE EVENT "REPLICATED" OR SOMEONE HAD BEEN INJURED. *JS

TL* THE CONTACT OWNS A 2012 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE FAILED TO STOP. AS A RESULT OF THE FAILURE, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED. THERE WERE REPAIRS COMPLETED ON THE VEHICLE THAT WERE NOT RELATED TO THE BRAKES. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 5,000. THE VIN WAS NOT PROVIDED. UPDATED 01/15/15*LJ

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT HER BRAKES WOULD NOT ENGAGE WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,580. THE CURRENT MILEAGE WAS 51,613.