NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
10 reportsClear category filter90,000 miles · Feb 18, 2008
Air BagsElectrical SystemStructure
NO CRASH INVOLVED...NOTICED AFTER A RAINSTORM HERE ON THE COAST, THAT THERE WAS THE SOUND OF WATER ROLLING BACK AND FORTH IN THE DASH AREA WHEN I WAS DRIVING..NOT ONLY THAT, BUT THERE WAS A SIGNIFICANT(HUGE FLOOD) OF WATER COMING INTO THE PASSENGER COMPARTMENT FROM THE DASH AREA IMMEDIATELY IN FRONT OF THE PASSENGER SEAT...ENOUG…
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NO CRASH INVOLVED...NOTICED AFTER A RAINSTORM HERE ON THE COAST, THAT THERE WAS THE SOUND OF WATER ROLLING BACK AND FORTH IN THE DASH AREA WHEN I WAS DRIVING..NOT ONLY THAT, BUT THERE WAS A SIGNIFICANT(HUGE FLOOD) OF WATER COMING INTO THE PASSENGER COMPARTMENT FROM THE DASH AREA IMMEDIATELY IN FRONT OF THE PASSENGER SEAT...ENOUGH WATER THAT MY CARPETING WAS COMPLETELY SOAKED, AND RUINED. AFTER THIS HAPPENED MANY TIMES..I FINALLY FIGURED OUT WHAT IT WAS..THERE IS SOME SORT OF DRAIN HOSE TO A WATER COLLECTION RESERVOIR UNDER THE WINDSHIELD...WHICH CAN BE DISCONNECTED TO DRAIN, BUT IN THE EVENT OF DEBRIS WASHING INTO IT...WOULD CLOG UP AND OVERFLOW..RESULTING IN THE DESCRIBED CONDITION..THIS IS VERY POOR DESIGN IN MY OPINION..SOME OF FOLKS I HAVE HAD THIS TO..DID NOT HAVE A CLUE WHAT WAS GOING ON...I HAVE NOT SAID ANYTHING TO CHRYSLER ABOUT THIS...BUT THINK IT IS NOT JUST ME WHO HAS THE ISSUE..AND IT ALSO COULD BE A CONTRIBUTOR TO SOME OF THE OTHER ISSUES I HAVE READ ABOUT..PARTICULARLY THE CONDENSATION ISSUE AND THE AIRBAG ISSUE..I AM CONCERNED THAT THE ELECTRONICS WILL FAIL...PLEASE ADVISE...I AM PICKING A RANDOM DATE WHEN IT FIRST HAPPENED...ALSO..HAS OCCURRED MANY TIMES SINCE UNLESS I CLEAN THE DRAIN HOSES...NEVER HAD THIS HAPPEN ON ANY OTHER VEHICLE...? *TR
NHTSA ODI #10218438
131,645 miles · Feb 9, 2007
Electrical SystemLatches/locks/linkagesVisibility
CHRYSLER TOWN AND COUNTRY 1999 3.8 L (1) EVENTS LEADING UP TO THE FAILURE: RAIN (2) FAILURE AND ITS CONSEQUENCES: DASH LIGHTS FLICKERING, WINDSHIELD WIPERS STOP AND START, POWER LOCKS UNLOCK AT HIGHWAY SPEED. (3) WHAT WAS DONE TO CORRECT THE FAILURE: CALLED DEALERSHIP & SET UP APPOINTMENT. *JB
NHTSA ODI #10182077
125,900 miles · Jul 12, 2006
Electrical SystemVisibility
I HAVE CHRYSLER TOWN & COUNTRY AND BOTH OF DRIVER SIDE AND PASSENGER SIDE WINDOWS STOP OPERATING. I HAD SIMILAR PROBLEMS WITH THE REAR PASSENGER SIDE WINDOW LAST YEAR. *JB
NHTSA ODI #10162253
76,072 miles · Jan 15, 2004
SteeringUnknown Or OtherVisibility
MAJOR PROBLEM IS SERPENTINE BELT COMING OFF AND CAUSING A LOSS OF STEERING. IT WAS NOT UNTIL THIS LAST REPAIR THAT A BRACKET WAS INSTALLED FROM A SERVICE BULLETIN DATED 7-2-99. ONLY THE FIRST REPAIR WAS PRIOR TO THIS DATE. THIS IS A MAJOR PROBLEM, FORTUNATELY FOR ME EVERY TIME THE BELT CAME OFF I WAS IN A PARKING LOT.
NHTSA ODI #10070862
Mileage unknown · Jan 15, 2004
Service Brakes, HydraulicSteeringSuspension
DEALERSHIP TRIED BUT COULD NOT REPAIR WHAREVER IS CAUSING THE CLUNKING NOISE COMING FROM UNDER THE FRONT SUSPENSION. OTHER REFERS TO SEAT HEATER BURNING A HOLE IN THE SEAT, DEALERSHIP AND MANUFACTURE REFUSE TO REPAIR.
NHTSA ODI #10069880
63,684 miles · Jul 31, 2003
Visibility
THE DRIVER'S SIDE VIEW MIRROR IS HEATED. THERE IS A GEL TYPE RESIDUE COMING FROM THE MIRROR WHICH HAS DAMAGED IT TO THE POINT WHERE CONSUMER CAN NOT SEE OBJECTS FROM IT. ALSO THE PASSENGER SIDE VIEW MIRROR INTERMITTENTLY WILL NOT MOVE WHEN ATTEMPTING TO ADJUST RESULTING IN REDUCED VISIBILITY. *PH
NHTSA ODI #10031728
Mileage unknown · Mar 25, 2003
Visibility
THE WINDSHIELD WIPERS FAILED. *JB
NHTSA ODI #10012479
Mileage unknown · Nov 13, 2002
Visibility
I WAS DRIVING THE VAN AT NORMAL HIGHWAY SPEED WHEN THE REAR LEFT WINDOW BURST AND SHATTERED INTO PIECES ALL OVER THE BACK SEAT AND REAR STORAGE AREA. POLICE EXAMINED IT AND TOLD ME THAT IT DID NOT APPEAR AS IF ANYTHING STRUCK THE WINDOW, BUT THAT SOMETIMES VAN WINDOWS SUCH AS THAT ONE SHATTER BECAUSE OF PRESSURE. THE MANUFACTURE…
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I WAS DRIVING THE VAN AT NORMAL HIGHWAY SPEED WHEN THE REAR LEFT WINDOW BURST AND SHATTERED INTO PIECES ALL OVER THE BACK SEAT AND REAR STORAGE AREA. POLICE EXAMINED IT AND TOLD ME THAT IT DID NOT APPEAR AS IF ANYTHING STRUCK THE WINDOW, BUT THAT SOMETIMES VAN WINDOWS SUCH AS THAT ONE SHATTER BECAUSE OF PRESSURE. THE MANUFACTURER REFUSED TO PROVIDE ANY ASSISTANCE WHATSOEVER. DT
NHTSA ODI #769672
Mileage unknown · Oct 10, 2001
Visibility
WINDSHIELD WIPERS WORKED INTERMITTENTLY, DEALER REPLACED THE MOTOR, HOWEVER WIPERS DO NOT CLEAN THE WINDOW AS THEY DID BEFORE CAUSING LACK OF VISION, CONSUMER REQUESTED THAT THE DEALER ADJUST THE WIPERS AND THE DEALER STATED THAT THE WIPERS WERE INSTALLED ACCORDING TO CHRYSLER SPECIFICATIONS AND THAT IF THIS ADJUSTMENT WAS MADE,…
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WINDSHIELD WIPERS WORKED INTERMITTENTLY, DEALER REPLACED THE MOTOR, HOWEVER WIPERS DO NOT CLEAN THE WINDOW AS THEY DID BEFORE CAUSING LACK OF VISION, CONSUMER REQUESTED THAT THE DEALER ADJUST THE WIPERS AND THE DEALER STATED THAT THE WIPERS WERE INSTALLED ACCORDING TO CHRYSLER SPECIFICATIONS AND THAT IF THIS ADJUSTMENT WAS MADE, THE CONSUMER WOULD BE CHARGED FOR IT. *SLC
NHTSA ODI #563636
Mileage unknown · Nov 30, 1999
Power TrainSeatsSuspension
REAR WINDOW CRACKED. NLM
NHTSA ODI #549754
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
8EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE00034 · Overheating Of Front Seat Heaters
Opened Aug 31, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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