NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
10 reportsClear category filterMileage unknown · Dec 11, 2025
Seat BeltsSeats
The front driver seat belt has been fraying to the point that there’s only about 1/2” of belt left to hold it together. It’s frayed above the buckle so if I was to hit anything & depending on the belt to save my life I’m screwed bc it’ll just snap. I’ve contacted ford who refuses to replace it under warranty bc it’s been over 6y…
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The front driver seat belt has been fraying to the point that there’s only about 1/2” of belt left to hold it together. It’s frayed above the buckle so if I was to hit anything & depending on the belt to save my life I’m screwed bc it’ll just snap. I’ve contacted ford who refuses to replace it under warranty bc it’s been over 6yrs which is wrong bc it is a genuine ford motor craft part and peoples safety and lives depend on the seatbelt to save lives. It shouldn’t only be under warranty for a limited amount of time if it’s an original ford part. So bc ford has discontinued all parts and belts for the front driver’s side I can’t find a replacement for under $200! So this is deadly and I’m not sure what led to this level of fraying other than the mechanical device it winds up in. I always wear my belt and never has it been in the door or anything so I’m not sure what caused this horrible problem but it’s even worse ford refuses to replace it. I drive a 2010 edge se fwd it has only 88k miles and has barely been driven and one owner. I’ve looked online and seen that a lot of fords have had recalled seat belts. I believe this needs to be a recall especially considering all the front driver’s seat belts on ford have been discontinued and they don’t offer any other brand of replacement. How can they expect to ensure the safety of the driver of the car if they don’t have a lifetime replacement warranty on the actual belt itself or even offer a replacement for a decent price or a replacement at all for that matter considering all have been discontinued that tells me they weren’t that secure to begin with if they aren’t even available.
NHTSA ODI #11704627
128,058 miles · Mar 28, 2020
Seats
DRIVER SEAT ROCKS BACK WHEN ACCELERATING.
NHTSA ODI #11319599
134,000 miles · Jan 18, 2019
Seats
THE SEAT FIRST STARTED ROCKING A BIT. THEN THIS EVENING I GET IN THE VEHICLE AND IT SINKS TO THE FLOOR AND SOUNDS LIKE IT HAS STRIPPED GEARS. IT HAS A POWER SEAT AND IT WILL NOT MOVE IT
NHTSA ODI #11170872
63,292 miles · May 22, 2018
Seats
2010 EDGE BOUGHT NEW. POWER DRIVER SEAT STARTED ROCKING AND WAS GETTING WORSE WHEN I TOOK IT TO DEALERSHIP WHERE I BOUGHT IT AND WAS TOLD THAT THERE WERE TWO RIVETS THAT WERE BAD. I WAS TOLD THAT AT SOME POINT THEY WOULD FAIL AND IT WOULD BE A SAFETY ISSUE SO I HAD IT REPAIRED FOR $1084. TURNS OUT IT IS A KNOWN PROBLEM. I'VE BEE…
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2010 EDGE BOUGHT NEW. POWER DRIVER SEAT STARTED ROCKING AND WAS GETTING WORSE WHEN I TOOK IT TO DEALERSHIP WHERE I BOUGHT IT AND WAS TOLD THAT THERE WERE TWO RIVETS THAT WERE BAD. I WAS TOLD THAT AT SOME POINT THEY WOULD FAIL AND IT WOULD BE A SAFETY ISSUE SO I HAD IT REPAIRED FOR $1084. TURNS OUT IT IS A KNOWN PROBLEM. I'VE BEEN BUYING FORDS SINCE 1994 BUT I'M FEELING KINDA STUPID NOW.
NHTSA ODI #11097185
85,000 miles · Aug 10, 2017
Seats
WHEN USING BRAKES THE DRIVERS SEAT WILL ROCK FORWARD. WHEN ACCELERATING THE DRIVERS SEAT WILL ROCK BACK.
NHTSA ODI #11014145
78,999 miles · Apr 20, 2017
Seats
TAKATA RECALL - THE 2010 FORD EDGE HAS A FLAW WITH THE SEAT TRACK. THE VEHICLE SEAT TRACK APPEARS TO BE STRETCHED OPEN OVER PROLONGED USE AND BEGINS TO ROCK BACK AND FORTH WITH ACCELERATING AND BRAKING. THIS CONCERN IS THE SEAT TRACK MAY STRETCH TO A POINT WHERE IT WILL SEPARATE FROM BASE AND TRACK IN A MOTOR VEHICLE CRASH. I'VE…
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TAKATA RECALL - THE 2010 FORD EDGE HAS A FLAW WITH THE SEAT TRACK. THE VEHICLE SEAT TRACK APPEARS TO BE STRETCHED OPEN OVER PROLONGED USE AND BEGINS TO ROCK BACK AND FORTH WITH ACCELERATING AND BRAKING. THIS CONCERN IS THE SEAT TRACK MAY STRETCH TO A POINT WHERE IT WILL SEPARATE FROM BASE AND TRACK IN A MOTOR VEHICLE CRASH. I'VE ALSO DISCOVERED THROUGH ON LINE CHECKS THAT THIS IS A COMMON PROBLEM WITH FORD EDGE, EXPLORER AND SEVERAL OTHER VEHICLES FORD MANUFACTURES.
NHTSA ODI #10979608
55,000 miles · May 14, 2015
Seats
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE SEAT INDEPENDENTLY MOVED FORWARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000…
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TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE SEAT INDEPENDENTLY MOVED FORWARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 6/30/15*CN UPDATED 07/02/15*JB
NHTSA ODI #10716545
Mileage unknown · Dec 22, 2010
SeatsVehicle Speed Control
2010 FORD EDGE. CONSUMER STATES THAT THE ENGINE SHUT DOWN WHEN HE PRESSED THE GAS TO MOVE FROM A STOPPED POSITION. HE STATES THAT THIS HAS HAPPENED ON MORE THAN ONE OCCASION. *KB THE CONSUMER STATED NO DASH BOARD LIGHTS ILLUMINATED, SO HE TURNED THE VEHICLE OFF. HE RESTARTED THE VEHICLE AND EVERYTHING SEEMED NORMAL. TWO DAYS L…
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2010 FORD EDGE. CONSUMER STATES THAT THE ENGINE SHUT DOWN WHEN HE PRESSED THE GAS TO MOVE FROM A STOPPED POSITION. HE STATES THAT THIS HAS HAPPENED ON MORE THAN ONE OCCASION. *KB THE CONSUMER STATED NO DASH BOARD LIGHTS ILLUMINATED, SO HE TURNED THE VEHICLE OFF. HE RESTARTED THE VEHICLE AND EVERYTHING SEEMED NORMAL. TWO DAYS LATER, AFTER DRIVING APPROXIMATELY 2 MILES THE ENGINE AGAIN SHUT DOWN. IT OCCURRED WHILE THE CONSUMER WAS MERGING INTO A GAP IN 40 MPH TRAFFIC. A RED WRENCH ICON ILLUMINATED ON THE DASH BOARD. THE CONSUMER WAS ABLE TO PULL TO THE SIDE OF THE ROAD. ACCORDING TO THE SERVICE INVOICE, THE POWER TRAIN ICON ILLUMINATED. THE DEALER FOUND THE THROTTLE STUCK CLOSED. THE CONSUMER ALSO STATED THERE WAS A PROBLEM WITH THE HEIGHT OF THE FRONT HEAD RESTS. THE TOP OF THE HEAD RESTS WERE HIGHER THAN THE DRIVER AND PASSENGER HEADS AND AT A SHARP ANGLE. THE DEALER WAS UNABLE TO RAISE OR LOWER THE HEAD REST TO THE HEIGHT OF DRIVER AND PASSENGER EARS. *JB
NHTSA ODI #10371508
4,000 miles · Oct 27, 2010
Air BagsSeatsStructureCrashInjury
I WAS DRIVING MY 2 WEEK OLD 2010 EDGE LIMITED, ON A HIGHWAY IN STOP AND GO TRAFFIC,WHEN I WAS HIT FROM BEHIND BY A TRACTOR TRAILER LOADED WITH ASPHALT SHINGLES. I WAS PUSHED INTO A CAR IN FRONT OF ME AND BOTH CARS WERE TOTALED. DURING THE CRASH, THE COMPONENTS OF THE DASH WERE EJECTED INTO THE BACKSEAT. . IF SOMEONE HAD BEEN SE…
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I WAS DRIVING MY 2 WEEK OLD 2010 EDGE LIMITED, ON A HIGHWAY IN STOP AND GO TRAFFIC,WHEN I WAS HIT FROM BEHIND BY A TRACTOR TRAILER LOADED WITH ASPHALT SHINGLES. I WAS PUSHED INTO A CAR IN FRONT OF ME AND BOTH CARS WERE TOTALED. DURING THE CRASH, THE COMPONENTS OF THE DASH WERE EJECTED INTO THE BACKSEAT. . IF SOMEONE HAD BEEN SEATED IN THE BACK SEAT, I'M SURE THEY WOULD HAVE BEEN SEVERELY INJURED BY THE DEBRIS.THE DASHBOARD STAYED IN PLACE. ALSO, THE DRIVERS SEAT BROKEFROM IT'S ANCHORS. THE AIR BAG DID NOT DEPLOY. *TR
NHTSA ODI #10362582
25,000 miles · Sep 23, 2010
Seat BeltsSeatsCrash
VEHICLE STOPPED IN TRAFFIC, HIT FROM BEHIND AND PUSHED INTO THE CAR AHEAD. DRIVER'S SEAT BELT FAILED TO LOCK AND DRIVER SUFFER FACIAL CONTUSION AND BLOODY NOSE WHEN FACE HIT THE STEERING WHEEL. DRIVER WAS TAKEN TO HOSPITAL VIA AMBULANCE. NO BROKEN BONES IN THE FACE. PASSENGER SEAT BROKEN DURING ACCIDENT, WITH ONLY FRONT OF T…
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VEHICLE STOPPED IN TRAFFIC, HIT FROM BEHIND AND PUSHED INTO THE CAR AHEAD. DRIVER'S SEAT BELT FAILED TO LOCK AND DRIVER SUFFER FACIAL CONTUSION AND BLOODY NOSE WHEN FACE HIT THE STEERING WHEEL. DRIVER WAS TAKEN TO HOSPITAL VIA AMBULANCE. NO BROKEN BONES IN THE FACE. PASSENGER SEAT BROKEN DURING ACCIDENT, WITH ONLY FRONT OF THE SEAT BEING HELD TO THE FLOOR. *TR
NHTSA ODI #10357151
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 27, 2015
Ford Motor Company (Ford) is recalling certain model year 2009-2010 Ford Edge vehicles manufactured September 11, 2008, to July 1, 2010, and Lincoln MKX vehicles manufactured September 23, 2008, to July 1, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. The recall began on May 10, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S31.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗