Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 8 of 20 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Back Over Prevention. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
20 reports
Mileage unknown · Aug 19, 2026
Electrical System
I've had 2 incidents where my vehicle has stopped and not restarting. I took it to the dealership, and they stated I needed a starter. I see there are several complaints regarding this issue with the model QX80. Ive also had to get 2 new batteries with 1 year. Please look into the issues. I went to the dealership on 8/18/2026 th…
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I've had 2 incidents where my vehicle has stopped and not restarting. I took it to the dealership, and they stated I needed a starter. I see there are several complaints regarding this issue with the model QX80. Ive also had to get 2 new batteries with 1 year. Please look into the issues. I went to the dealership on 8/18/2026 they said my vehicle didn't start . My vehicle did start and I took it to another repair shop and save over 1300.00 To say my car wouldn't start and it did . I'm glad it did so I didn't have to pay so much for and it was done in less than 1hr
NHTSA ODI #11758084
Mileage unknown · Oct 25, 2025
Unknown Or Other
The battery in my vehicle continuously dies, leaving me stranded on multiple occasions. This has been occurring since 2024 consistently. In January I had it towed to the dealership since every time I jump the battery, it charges it which in turn causes it to pass their battery test. Since I had it towed while the battery was dea…
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The battery in my vehicle continuously dies, leaving me stranded on multiple occasions. This has been occurring since 2024 consistently. In January I had it towed to the dealership since every time I jump the battery, it charges it which in turn causes it to pass their battery test. Since I had it towed while the battery was dead they told me that the battery test failed so I purchased a new battery directly from Infiniti expecting reliability and quality. I started having issues again with my SUV not starting due to a dead battery in July or August 2025. The issue persists, and I have since learned that the 2019 QX80 model is known to have charging system problems that cause premature battery failure. I have to jump my vehicle about 3-5 times a week. Despite bringing this issue to Infiniti’s attention, I have received no meaningful assistance or resolution. This is not only inconvenient but also a serious safety concern. I rely on my vehicle daily, and repeatedly being stranded due to a known defect is completely unreasonable.
NHTSA ODI #11695617
Mileage unknown · Oct 6, 2025
Electrical System
Ongoing failure to start, multiple battery replacements in less than 2 years. Purchased a warranty and of course the vehicle will not replicate its failure to start when it is at the dealership for the warranty claims adjustor to review. Car has had to be towed to the dealership with no resolution even after being there multiple…
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Ongoing failure to start, multiple battery replacements in less than 2 years. Purchased a warranty and of course the vehicle will not replicate its failure to start when it is at the dealership for the warranty claims adjustor to review. Car has had to be towed to the dealership with no resolution even after being there multiple times. Dashlights have gone dim - issues with multiple lights coming on. Dash on order - been waiting months now with no update on when the new dash will arrive. Multiple TSB's have been issued regarding the issues mentioned - TSB ITB19-034b TSB MC-10239504 with no resolution. Infiniti is aware of these issues and has only offered to bypass "jump out" or bypass of the IPDM (Intelligent Power Distribution Module), noting that this action would void my warranty related to that specific issue. This is unacceptable. Infiniti serviced my vehicle in August and September no issues with the battery - but then it failed in October. A new battery had to be purchased in Oct after a visit by AAA.
NHTSA ODI #11691698
Mileage unknown · Jul 9, 2025
Fuel/propulsion System
Fuel gauge erratically and inaccurately showing different levels of fuel- sometimes full, empty or anywhere in between. Potential risk of running out of gas and not knowing. Recalls are listed for other vehicle model years but not this one. No warning messages appear on dashboard. First noticed the problem Feb 2025 and conti…
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Fuel gauge erratically and inaccurately showing different levels of fuel- sometimes full, empty or anywhere in between. Potential risk of running out of gas and not knowing. Recalls are listed for other vehicle model years but not this one. No warning messages appear on dashboard. First noticed the problem Feb 2025 and continues to worsen. It has not been seen by a mechanic or dealership yet since first experiencing.
NHTSA ODI #11672347
Mileage unknown · Oct 12, 2023
Engine
This car has the SAME issue as explained in NHTSA Bulletin ITB17-008c for 2017-2018 year Infiniti QX80's but Infiniti will not diagnose and fix. Instead they are seeking nearly $4k in repair work. The torque converter should last up to 200k miles and my car started having this issue around 65k miles. Ive escalated to Infiniti…
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This car has the SAME issue as explained in NHTSA Bulletin ITB17-008c for 2017-2018 year Infiniti QX80's but Infiniti will not diagnose and fix. Instead they are seeking nearly $4k in repair work. The torque converter should last up to 200k miles and my car started having this issue around 65k miles. Ive escalated to Infiniti HQ and they will not listen to my complaint and continually are telling me there is not a recall. This recall needs to be put into place for model year 2019, the issue is NOT fixed!
NHTSA ODI #11549615
Mileage unknown · Jun 26, 2023
Electrical System
Something keeps killing my battery. There’s no lights that come on to indicate a problem. I’ve been stranded twice at work and now today, I get ready to leave and the battery is dead again!! I’ve gotten a new battery three times in a year’s time. I’ve searched for a recall because I see where others are having the same problem, …
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Something keeps killing my battery. There’s no lights that come on to indicate a problem. I’ve been stranded twice at work and now today, I get ready to leave and the battery is dead again!! I’ve gotten a new battery three times in a year’s time. I’ve searched for a recall because I see where others are having the same problem, but apparently there’s not one. Hopefully, the dealership will have some answers tomorrow.
NHTSA ODI #11529016
Mileage unknown · Jun 7, 2023
Unknown Or Other
I was driving down the interstate, no one around me at the time when a loud boom happened and my sunroof had exploded. Nothing hit it. It just bam, exploded shattering the whole thing. And the quote I was given for replacement is crazy expensive. $2500+ and can’t be replaced before we head home, we are on vacation so we have to…
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I was driving down the interstate, no one around me at the time when a loud boom happened and my sunroof had exploded. Nothing hit it. It just bam, exploded shattering the whole thing. And the quote I was given for replacement is crazy expensive. $2500+ and can’t be replaced before we head home, we are on vacation so we have to figure a make shift solution to get home without suffering more damage. We are 16 hours plus stops away from home.
NHTSA ODI #11525907
Mileage unknown · Jun 7, 2022
Unknown Or Other
The battery will lose all charge stranding you. Has happened twice and after searching the internet apparently Infiniti has known about this problem.
NHTSA ODI #11468020
Mileage unknown · Sep 11, 2021
Back Over PreventionVisibility/wiper
The night rear backup camera is extremely dark and blurry. You can’t see anything via the camera at night.
NHTSA ODI #11432584
Mileage unknown · Jul 10, 2021
Back Over PreventionExterior LightingLane Departure
The backup camera cannot see see at nighttime, a real safety issue.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2019 Infiniti QX80 Problems, Complaints & Recalls | Skip That Year