NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
163 reportsClear category filter55,000 miles · Sep 2, 2011
Latches/locks/linkagesVisibility
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE FRACTURED AND SHE WAS UNABLE TO EXIT THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS AND THAT SHE WOULD HAVE TO REPAIR THEM AT HER OWN EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WE…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE FRACTURED AND SHE WAS UNABLE TO EXIT THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS AND THAT SHE WOULD HAVE TO REPAIR THEM AT HER OWN EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 85,000. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE CONSUMER STATED TO DATE, SHE HAS REPLACED THE LEFT REAR DOOR AT A COST OF $ 425. THE RIGHT REAR DOOR HAS BEEN INOPERABLE SINCE EARLY 2009. THE LEFT FRONT DOOR IS ALMOST INOPERABLE AND THE RIGHT FRONT DOOR IS SHOWING SIGNS OF BREAKING. THE LEFT FRON DOOR WINDOW REGULATOR HAD TO BE REPLACED, UPDATED 01/19/12
NHTSA ODI #10423016
2,000 miles · Aug 28, 2011
Latches/locks/linkages
THE INTERIOR DOOR HANDLES ARE BREAKING OFF AS A RESULT OF WEAK MATERIAL, THIS PROBLEM IS WIDESPREAD FOR JEEP OWNERS THROUGHOUT THE US, AND ABROAD, THIS IS A MAJOR SAFETY CONCERN FOR POTENTIAL VICTIMS OF A CRASH, OR EVEN WORSE A FIRE OR A WATER EVACUATION AS IT IS NEXT TO IMPOSSIBLE TO SAFELY EXIT THE VEHICLE WITHOUT THE SUPPORT …
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THE INTERIOR DOOR HANDLES ARE BREAKING OFF AS A RESULT OF WEAK MATERIAL, THIS PROBLEM IS WIDESPREAD FOR JEEP OWNERS THROUGHOUT THE US, AND ABROAD, THIS IS A MAJOR SAFETY CONCERN FOR POTENTIAL VICTIMS OF A CRASH, OR EVEN WORSE A FIRE OR A WATER EVACUATION AS IT IS NEXT TO IMPOSSIBLE TO SAFELY EXIT THE VEHICLE WITHOUT THE SUPPORT OF AN OPERATIONAL DOOR HANDLE.. THERE IS MOST CERTAINLY OTHER COMPLAINTS REGARDING THIS ISSUE, THE EDMUNDS FORUM HAS AN EXTENSIVE COMPLAINT LIST FOR THIS ISSUE, AND IT'S NOT JUST THE 05 MODELS.. THE DEALERSHIPS ARE OFFERING A FIX FOR $700 PER DOOR, PLEASE LOOK INTO THIS PROBLEM BEFORE SOMEONE IS KILLED AS A RESULT IF NO HAS DIED ALREADY. THIS IS IN REGARDS TO 05-08 MODELS OF THE JEEP GRAND CHEROKEE INTERIOR DOOR HANDLES. *TT
NHTSA ODI #10422304
67,000 miles · Aug 20, 2011
Latches/locks/linkagesStructure
I OWN A 2005 GRAND CHEROKEE LIMITED, AT THIS TIME BOTH FRONT DOORS HANDLES ARE BROKEN, THE REAR HANDLES START TO BREAKING APART TOO. I HAVE TO OPEN THE DOORS FRONT THE OUTSIDE WITCH IS UNSAFE AND DANGEROUS IN CASE OF AN ACCIDENT. FIRST ONE BROKE AT 67000 MILES, AND THE SECOND AT 71000 MILES . PLEASE HELP. *TR
NHTSA ODI #10420790
70,000 miles · Aug 18, 2011
Latches/locks/linkagesStructure
I HAVE A 2005 JEEP GRAND CHEROKEE AND I REALLY HAVE A CONCERN TO WHOM OR WHERE I COULD FILE A CLAIM WITH A PROBLEM WITH MY INTERIOR DOOR HANDLES. THE REASON WHY I'M COMPLAINING IS THAT ALL THE 4 INTERIOR DOOR HANDLES CANNOT BY OPENED FROM THE INSIDE AS USUAL BECAUSE ALL OF THEM ARE BROKEN AND WITH THE PLASTIC CRACKED, MADE IN …
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I HAVE A 2005 JEEP GRAND CHEROKEE AND I REALLY HAVE A CONCERN TO WHOM OR WHERE I COULD FILE A CLAIM WITH A PROBLEM WITH MY INTERIOR DOOR HANDLES. THE REASON WHY I'M COMPLAINING IS THAT ALL THE 4 INTERIOR DOOR HANDLES CANNOT BY OPENED FROM THE INSIDE AS USUAL BECAUSE ALL OF THEM ARE BROKEN AND WITH THE PLASTIC CRACKED, MADE IN PIECES AND HOLES WHERE THE PLASTIC HAS BEEN MISSING. MOST OF THE TIME I HAVE OR THE PASSENGERS HAVE TO OPEN THE DOOR FROM OUTSIDE. PLEASE HELP ME IN THIS OR GIVE ME SOME ADVICE. WHAT I HAVE TO DO OR WHERE I COULD FIND INFORMATION TO REPLACE THEM. THANKS *KB
NHTSA ODI #10420082
76,000 miles · Aug 15, 2011
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THE INSIDE DRIVER AND PASSENGER FRONT DOOR HANDLES WERE BREAKING WHICH MADE IT DIFFICULT TO OPEN THE VEHICLE FROM THE INSIDE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE …
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THE INSIDE DRIVER AND PASSENGER FRONT DOOR HANDLES WERE BREAKING WHICH MADE IT DIFFICULT TO OPEN THE VEHICLE FROM THE INSIDE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000 AND THE CURRENT MILEAGE WAS 81,000.
NHTSA ODI #10419456
105,000 miles · Aug 7, 2011
Latches/locks/linkages
2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLE BROKE. *TT
NHTSA ODI #10417868
85,000 miles · Aug 1, 2011
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE LIMITED - CAR IS IN GOOD CONDITION EXCEPT FOR 3 OF THE 4 DOORS HAVE HANDLES CASINGS THAT ARE CRACKED AND THE DOOR HANDLE IS HANGING OFF. THE CAR IS WELL MAINTAINED AND GARAGE KEPT. THIS STARTED HAPPENING IN THE LAST YEAR AND HAS SPREAD RAPIDLY. ALL 3 DOORS HAVE DONE IT THE SAME PLACE AND IT HAS STARTED…
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2005 JEEP GRAND CHEROKEE LIMITED - CAR IS IN GOOD CONDITION EXCEPT FOR 3 OF THE 4 DOORS HAVE HANDLES CASINGS THAT ARE CRACKED AND THE DOOR HANDLE IS HANGING OFF. THE CAR IS WELL MAINTAINED AND GARAGE KEPT. THIS STARTED HAPPENING IN THE LAST YEAR AND HAS SPREAD RAPIDLY. ALL 3 DOORS HAVE DONE IT THE SAME PLACE AND IT HAS STARTED WITH A CRACK AND THEN GROWN INTO THE PIECES FALLING OFF AND LEAVING THE INNER WORKINGS OF THE DOOR FULLY EXPOSED. THIS A GRAVE SAFETY ISSUE AND A RECALL NEEDS TO BE ISSUED. *KB
NHTSA ODI #10416589
69,000 miles · Jul 26, 2011
Latches/locks/linkagesStructure
DOOR PANELS ARE BROKEN SUCH THAT DOOR CANNOT BE OPENED FROM INSIDE. *TR
NHTSA ODI #10415158
Mileage unknown · Jul 25, 2011
Latches/locks/linkagesStructure
I HAVE AN 2005 JEEP GRAND CHEROKEE LIMITED AND ALL 4 INTERIOR DOOR HANDLES STARTED WITH HAIRLINE CRACKS THAT HAVE ADVANCED INTO MAJOR CRACKS AND PIECES OF THE PLASTIC MISSING WHERE THE INTERIOR DOOR HANDLE IS LOCATED. RECENTLY, 2 DAYS AGO- THE BACK PASSENGER HANDLE COMPLETELY CAME OFF AND NOW IS INOPERABLE. THERE IS NO WAY TO EX…
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I HAVE AN 2005 JEEP GRAND CHEROKEE LIMITED AND ALL 4 INTERIOR DOOR HANDLES STARTED WITH HAIRLINE CRACKS THAT HAVE ADVANCED INTO MAJOR CRACKS AND PIECES OF THE PLASTIC MISSING WHERE THE INTERIOR DOOR HANDLE IS LOCATED. RECENTLY, 2 DAYS AGO- THE BACK PASSENGER HANDLE COMPLETELY CAME OFF AND NOW IS INOPERABLE. THERE IS NO WAY TO EXIT THE VEHICLE FROM THE INSIDE OF THAT AFFECTED DOOR. I AM CERTAIN THAT ALL MY DOOR HANDLES WILL EVENTUALLY FOLLOW SUIT AND I WILL HAVE NO OPERABLE DOORS IN THE VEHICLE. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED AS SUCH. THIS IS NOT COSMETIC. ALL 4 INTERIOR DOOR HANDLE PANELS NEED TO BE REPLACED. THE DOOR HANDLES ARE NOT SECURE AND WILL CONTINUE TO CRUMBLE UNTIL THEY ARE NOT USABLE ANYMORE. SINCE THIS IS A KNOWN ISSUE- WHEN IS JEEP GOING TO START REPLACING THEIR BROKEN MANUFACTURED PARTS? *TR
NHTSA ODI #10415101
Mileage unknown · Jul 24, 2011
Latches/locks/linkagesStructure
MY VEHICLE HAS 40,000 MILES, IMMACULATE CONDITION EXCEPT FOR THE DOOR HANDLES AND THEIR STRUCTURES AROUND THEM. THE DRIVERS DOOR IS BARLEY EXCITABLE. SOMETIMES I HAVE TO ROLL THE WINDOW DOWN TO GET OUT.(HOW EMBARRASSING, TO BE A TOP OF THE LINE, SHOWROOM QUALITY; STILL ; VEHICLE). WE BOUGHT IT NEW IN NOVEMBER 2004. HAVE BE…
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MY VEHICLE HAS 40,000 MILES, IMMACULATE CONDITION EXCEPT FOR THE DOOR HANDLES AND THEIR STRUCTURES AROUND THEM. THE DRIVERS DOOR IS BARLEY EXCITABLE. SOMETIMES I HAVE TO ROLL THE WINDOW DOWN TO GET OUT.(HOW EMBARRASSING, TO BE A TOP OF THE LINE, SHOWROOM QUALITY; STILL ; VEHICLE). WE BOUGHT IT NEW IN NOVEMBER 2004. HAVE BEEN SO HAPPY WITH IT UNTIL 2 MONTHS AGO. THE PASSENGER AND REAR PASSENGER HANDLES ARE CRACKED AS WELL. PLEASE HELP ME, I'M JUST SICK ABOUT IT. *TR
NHTSA ODI #10414887
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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