IllustrationDRIVER AND PASSENGER INTERIOR DOOR HANDLE BROKE OFF IN OUR HAND WILL TRYING TO OPEN THE DOOR, THESE HAPPEND 4 MONTHS APART, THIS IS A HIGH PRIORTY SAFTEY ISSUE HAVE TO ROLL DOWN THE WINDOW TO OPEN THE DOOR, GOD FORBID WE GET IN AN ACCIDENT AND CANT ROLL DOWN THE WINDOWS TO GET OUT, HELP
2005 Jeep Grand Cherokee
Owner reports · Recalls · Investigations
More warning signs than most Grand Cherokee years
Owner complaints for the 2005 Jeep Grand Cherokee are substantially higher than the model-year median of 726.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Cherokee years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1890–25K
16025–50K
29250–75K
27175–100K
324100–150K
127150K+
1,363 reports with mileage · 688 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 927 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 405 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
82 crash reports24 fire reports50 injury reports
Structure complaints
405 reportsWHEN OPENING UP THE RIGHT REAR PASSENGER DOOR, THE DOOR LATCH BROKE OFF IN MY DAUGHTERS HAND. NO FORCE ABLE OPENING HAD BEEN DONE, THIS WAS IN A PARKED POSITION STOPPED IN A PARKING LOT STALL. I DO NOT ALLOW ANY PASSENGERS ON THIS SIDE FOR FEAR OF NOT BEING ABLE TO GET OUT IN CASE OF AN EMERGENCY.
DRIVER'S SIDE DOOR HANDLE CAME APART. REPLACED DOOR HANDLE. NOW THE TWO BACK SEAT DOOR HANDLES ARE COMING APART. THIS IS A SAFETY HAZARD IN THAT IF THERE IS AN ACCIDENT, THERE IS NO WAY FOR THE PASSENGERS IN THE BACK TO GET OUT. ESPECIALLY A PROBLEM IF THERE ARE CHILDREN SITTING IN THE BACK. IT NEVER SHOULD BE THAT ALL DOOR HAND…
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DRIVER'S SIDE DOOR HANDLE CAME APART. REPLACED DOOR HANDLE. NOW THE TWO BACK SEAT DOOR HANDLES ARE COMING APART. THIS IS A SAFETY HAZARD IN THAT IF THERE IS AN ACCIDENT, THERE IS NO WAY FOR THE PASSENGERS IN THE BACK TO GET OUT. ESPECIALLY A PROBLEM IF THERE ARE CHILDREN SITTING IN THE BACK. IT NEVER SHOULD BE THAT ALL DOOR HANDLES ON A CAR COME APART.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR HANDLE WAS FRACTURED. IN ADDITION, THE CONTACT MENTIONED THAT WATER WAS ENTERING THE VEHICLE THROUGH THE RANGE DOOR GASKET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR HANDLE WAS FRACTURED. IN ADDITION, THE CONTACT MENTIONED THAT WATER WAS ENTERING THE VEHICLE THROUGH THE RANGE DOOR GASKET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,718.
THREE OF MY INSIDE DOOR HANDLES BROKE OFF, CALLED JEEP THAY ONLY SELL THE DOOR PANEL ABOUT $600.00 FOR ONE DOOR PANEL INSTALLED I THINK JEEP NEEDS TO RECALL TO FIX THIS PROBLEM THANKS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *BF *TR
THE RIGHT REAR DOOR HANDLE HAS BROKEN OFF MAKING IT IMPOSSIBLE TO OPEN THE DOOR FROM THE INSIDE. THE PLASTIC THAT THE HANDLE MOUNTS TO HAS COMPLETELY DISINTEGRATED AND THE RIGHT FRONT DOOR IS STARTING TO DO THE SAME THING. THE VEHICLE IS OTHERWISE IN EXCELLENT CONDITION AND HAS BEEN IMPECCABLY MAINTAINED. AFTER RESEARCHING THIS …
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THE RIGHT REAR DOOR HANDLE HAS BROKEN OFF MAKING IT IMPOSSIBLE TO OPEN THE DOOR FROM THE INSIDE. THE PLASTIC THAT THE HANDLE MOUNTS TO HAS COMPLETELY DISINTEGRATED AND THE RIGHT FRONT DOOR IS STARTING TO DO THE SAME THING. THE VEHICLE IS OTHERWISE IN EXCELLENT CONDITION AND HAS BEEN IMPECCABLY MAINTAINED. AFTER RESEARCHING THIS ISSUE I FOUND THAT THIS APPEARS TO BE A CHRONIC PROBLEM. THIS IS A SERIOUS SAFETY CONCERN AS IT IS IMPOSSIBLE TO EXIT THE VEHICLE FROM THESE DOORS.
ALL 4 DOOR HANDLES OF MY 2005 JEEP GRAND CHEROKEE ARE BROKEN. THE 2 REAR HANDLES ARE COMPLETELY BROKEN OFF SO THE DOORS DON'T OPEN FROM THE INSIDE. THE 2 FRONT HANDLES ARE BASICALLY HANGING BY A THREAD. IT'S DEFINITELY A SAFETY ISSUE-IF ANYONE, ESPECIALLY KIDS, WERE IN THE BACKSEAT THEY WOULD NOT BE ABLE TO ESCAPE DURING AN ACC…
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ALL 4 DOOR HANDLES OF MY 2005 JEEP GRAND CHEROKEE ARE BROKEN. THE 2 REAR HANDLES ARE COMPLETELY BROKEN OFF SO THE DOORS DON'T OPEN FROM THE INSIDE. THE 2 FRONT HANDLES ARE BASICALLY HANGING BY A THREAD. IT'S DEFINITELY A SAFETY ISSUE-IF ANYONE, ESPECIALLY KIDS, WERE IN THE BACKSEAT THEY WOULD NOT BE ABLE TO ESCAPE DURING AN ACCIDENT. WHILE RESEARCHING THE RECENT IGNITION RECALL, I STUMBLED ON MANY, MANY PEOPLE WITH THE SAME DOOR HANDLE PROBLEM - I THOUGHT OUR CAR WAS JUST A LEMON! THE COST TO FIX ONE DOOR IS $700 AND CERTAINLY NOT IN THE BUDGET SO WE'VE HAD TO LIVE WITH IT! THE POTENTIAL SAFETY RISK OF THIS SHOULD BE OF GREAT CONCERN AND JEEP SHOULD BE REQUIRED TO FIX IT!! THANK YOU. *TR
3 OF THE INTERIOR DOOR HANDLES ARE CRACKED, THE DRIVER AND PASSENGER DOOR HANDLES AND REAR DRIVER SIDE PASSENGER, THIS IS A DANGEROUS SAFETY ISSUE, IF HANDLE COMPLETELY BREAKS IN AN EMERGENCY SITUATION PASSENGERS WOULD NOT BE ABLE TO EXIT THE VEHICLE CAUSING SERIOUS INJURY OR DEATH. HTTP://WWW.CARCOMPLAINTS.COM/JEEP/GRAND_CH…
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3 OF THE INTERIOR DOOR HANDLES ARE CRACKED, THE DRIVER AND PASSENGER DOOR HANDLES AND REAR DRIVER SIDE PASSENGER, THIS IS A DANGEROUS SAFETY ISSUE, IF HANDLE COMPLETELY BREAKS IN AN EMERGENCY SITUATION PASSENGERS WOULD NOT BE ABLE TO EXIT THE VEHICLE CAUSING SERIOUS INJURY OR DEATH. HTTP://WWW.CARCOMPLAINTS.COM/JEEP/GRAND_CHEROKEE/2005/ACCESSORIES-INTERIOR/DOOR_HANDLES_HAVE_BROKEN_FROM_INTERIOR_DOOR_PANELS.SHTML
MY INSIDE DOOR HANDLES ARE CRACKING AND COLLAPSING. THE PLASTIC IS DEFECTIVE AND DOES NOT LAST. I NOW OPEN MY DRIVER DOOR BY ROLLING MY WINDOW DOWN AND OPENING IT FROM THE OUTSIDE. I WENT TO MOORE CHRYSLER JEEP IN PEORIA AZ AND THEY TOOK PICTURES BUT THEY CAME BACK AND SAID THEY WILL NOT BE FIXING THIS BECAUSE ITS OUT OF THERE G…
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MY INSIDE DOOR HANDLES ARE CRACKING AND COLLAPSING. THE PLASTIC IS DEFECTIVE AND DOES NOT LAST. I NOW OPEN MY DRIVER DOOR BY ROLLING MY WINDOW DOWN AND OPENING IT FROM THE OUTSIDE. I WENT TO MOORE CHRYSLER JEEP IN PEORIA AZ AND THEY TOOK PICTURES BUT THEY CAME BACK AND SAID THEY WILL NOT BE FIXING THIS BECAUSE ITS OUT OF THERE GOOD WILL PERIOD. THIS IS NOT OK, THERE ARE 1000'S OF PEOPLE WITH THE SAME EXACT PROBLEM! I BELIEVE THEY SHOULD FIX THIS FOR FREE!
ALL FOUR DOOR HANDLE ASSEMBLY SYSTEM ARE GONE 100% CRUMBLED !! THE HANDLES ARE JUST HANGING THERE. ANY PASSENGERS IN BACK SEAT CAN'T GET OUT OF VEHICLE AND ACCORDING TO MY RESEARCH THIS IS A PROBLEM WITH THOUSANDS OF THESE VEHICLES... THE DOOR HANDLE CASING ASSEMBLY SHOULD BE RECALLED IMMEDIATELY OR DO YOU JUST WAIT FOR SOMEON…
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ALL FOUR DOOR HANDLE ASSEMBLY SYSTEM ARE GONE 100% CRUMBLED !! THE HANDLES ARE JUST HANGING THERE. ANY PASSENGERS IN BACK SEAT CAN'T GET OUT OF VEHICLE AND ACCORDING TO MY RESEARCH THIS IS A PROBLEM WITH THOUSANDS OF THESE VEHICLES... THE DOOR HANDLE CASING ASSEMBLY SHOULD BE RECALLED IMMEDIATELY OR DO YOU JUST WAIT FOR SOMEONE TO PERISH FROM NOT BEING ABLE TO OPEN THESE DOORS??
Official recalls
314V438000 · Electrical System:ignition:switch
Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
13V175000 · Electrical System; Power Train:transfer Case (4-WHEEL Drive)
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
05V396000 · Power Train:automatic Transmission
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703