APPROX. 2012, THE CASING THAT THE INSIDE DOOR HANDLE SITS ON CRACKED AND BROKE APART; AND, AS A RESULT, THE DOOR COULD NO LONGER BE OPENED FROM THE INSIDE BECAUSE THE HANDLE WAS NO LONGER SECURED AND JUST HANGED. I NOTICED APPROX. A YEAR AGO THAT THE HANDLE'S CASING WAS CRACKED ON BOTH THE BACK DRIVER AND FRONT PASSENGER SIDES. …
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APPROX. 2012, THE CASING THAT THE INSIDE DOOR HANDLE SITS ON CRACKED AND BROKE APART; AND, AS A RESULT, THE DOOR COULD NO LONGER BE OPENED FROM THE INSIDE BECAUSE THE HANDLE WAS NO LONGER SECURED AND JUST HANGED. I NOTICED APPROX. A YEAR AGO THAT THE HANDLE'S CASING WAS CRACKED ON BOTH THE BACK DRIVER AND FRONT PASSENGER SIDES. SINCE, THE BACK DRIVER'S SIDE HAS BROKEN AND THE DOOR CANNOT BE OPENED FROM THE INSIDE. I JUST NOTICED THAT THE DRIVER'S SIDE IS ALSO CRACKED AND WITH TIME IT WILL ALSO BREAK AND THE DOOR CAN NO LONGER BE OPENED. THIS IS A DANGEROUS BECAUSE ONCE THE CASINGS BREAK IT DOES NOT ALLOW ANYONE TO EXIT FROM THE VEHICLE. I AM IN AWE THAT THE ISSUE HAS NOT BEEN RESOLVED WHEN MANY OTHERS HAVE THE SAME SAFETY CONCERN. THIS IS NOT A MATTER OF WEAR AND TEAR BECAUSE VERY SELDOM DOES ANYONE SIT IN MY BACK SEATS. NO DESIGN OR DEFECT SHOULD COMPROMISE THE HANDLE WHERE A PASSENGER IS NOT ABLE TO EXIT A CAR. *TR
NHTSA ODI #10713698
75,000 miles · Apr 28, 2015
Structure
INTERIOR, FRONT, RIGHT AND LEFT DOOR HANDLES INOPERABLE DUE TO PLASTIC MOUNT BREAKING. MAKE EGRESS WITH WINDOW UP IMPOSSIBLE. OUR SIDE DOOR HANDLE MUST BE USED TO EXIT VEHICLE. *TR
NHTSA ODI #10713403
90,000 miles · Apr 28, 2015
Structure
DOOR HANDLE BROKE OFF ON THE DRIVER DOOR AND EVERY DOOR HANDLE IS ABOUT TO BREAK. DUE TO VERY WEAK AND DRY PLASTIC USED TO MAKE FROM JEEP. EXTREME SAFETY HAZARD FOR ALL OF THE OCCUPANTS OF THE VEHICLE ESPECIALLY IN AN EMERGENCY SITUATION. CHILDREN OR ADULTS IN SEATS NOT KNOWING HOW TO GET OUT OF CAR IN AN EMERGENCY COULD BE DEAD…
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DOOR HANDLE BROKE OFF ON THE DRIVER DOOR AND EVERY DOOR HANDLE IS ABOUT TO BREAK. DUE TO VERY WEAK AND DRY PLASTIC USED TO MAKE FROM JEEP. EXTREME SAFETY HAZARD FOR ALL OF THE OCCUPANTS OF THE VEHICLE ESPECIALLY IN AN EMERGENCY SITUATION. CHILDREN OR ADULTS IN SEATS NOT KNOWING HOW TO GET OUT OF CAR IN AN EMERGENCY COULD BE DEADLY. JEEP SHOULD HAVE A RECALL ON THIS SITUATION. *TR
NHTSA ODI #10713395
78,343 miles · Apr 27, 2015
Power TrainStructure
WAS NOTIFIED BY SERVICE DEPT. THAT THE CROSSMEMBER OF THE FRAME THAT SUPPORTS THE TRANSMISSION WAS CRACKED /BROKEN DUE TO EXCESSIVE RUST AND NEEDS TO BE REPLACED COST=$800.00 SEEMS UNUSUAL AT THIS TIME&MILEAGE. THANK YOU *TR
NHTSA ODI #10713093
Mileage unknown · Apr 20, 2015
Structure
ALL FOUR (4) OF THE DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE ARE CRACKING AND I AM FEARFUL THAT THEY WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR HANDLE HOUSING ARE ALL CRACKING IN THE SAME LOCATION. I CONTACTED CHRYSLER (CASE #[XXX]) AND JEEP (CASE #[XXX]) AND HAVE BEEN UNABLE TO RECEIVE ANY REPAIR ASSISTA…
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ALL FOUR (4) OF THE DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE ARE CRACKING AND I AM FEARFUL THAT THEY WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR HANDLE HOUSING ARE ALL CRACKING IN THE SAME LOCATION. I CONTACTED CHRYSLER (CASE #[XXX]) AND JEEP (CASE #[XXX]) AND HAVE BEEN UNABLE TO RECEIVE ANY REPAIR ASSISTANCE EVEN THOUGH THIS IS A MANUFACTURER DEFECT. SINCE THE DEFECT IS IN THE HOUSING UNIT OF THE INTERIOR DOOR PANEL, THE COST TO REPLACE THE HOUSING IS PROHIBITIVE TO MOST OWNERS SINCE THE ENTIRE DOOR PANEL MUST BE REPLACED. THE DEALER STATES IT IS ~$800 PER DOOR TO FIX. DUE TO THE SAFETY ISSUE OF BEING UNABLE TO EXIT THE BACK SEAT AREA FROM THE INSIDE WITHOUT DIFFICULTY, I AM FEARFUL OF ALLOWING MY 14YR DAUGHTER, GRANDKIDS, OR ANYONE ELSE OF RIDING IN THE BACK SEAT. IF AN ACCIDENT WERE TO OCCUR, THEY WOULD BE UNABLE TO SAFELY EXIT THE CAR FROM THE INSIDE. THE DAMAGE TO THE DOOR HANDLES AND/OR FRAMES ARE NOT DUE TO NORMAL "WEAR AND TEAR" OR ANY OUTSIDE CIRCUMSTANCE. ALTHOUGH I AM JUST NOW REPORTING THIS, I DID NOT INITIALLY RECOGNIZE IT AS A DEFECT WHEN THE PROBLEM FIRST OCCURRED WITH THE FIRST DOOR (REAR DRIVER'S SIDE) IN 2009. THIS IS A SAFETY HAZARD CAUSED BY DEFECTIVE MANUFACTURING. I AM REPORTING THIS HOPING THAT A RECALL WILL BE MADE BY CHRYSLER BEFORE SOMEONE IS SERIOUSLY INJURED AND/OR KILLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10711824
92,620 miles · Apr 17, 2015
Engine And Engine CoolingStructure
WHILE RETURNING TO MY HOME IN NJ FROM A TRIP TO FL, I HEARD A LOUD THUMP FROM THE REAR PASSENGER SIDE OF THE CAR FOLLOWED BY A NOTICEABLE CHANGE IN EXHAUST NOTE. I PULLED INTO A GAS STATION A FEW MILES AWAY AND INSPECTED THE VEHICLE. THE REAR PORTION OF THE EXHAUST WAS MISSING, FROM WHAT APPEARED TO BE SEPARATION DUE TO CORROSIO…
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WHILE RETURNING TO MY HOME IN NJ FROM A TRIP TO FL, I HEARD A LOUD THUMP FROM THE REAR PASSENGER SIDE OF THE CAR FOLLOWED BY A NOTICEABLE CHANGE IN EXHAUST NOTE. I PULLED INTO A GAS STATION A FEW MILES AWAY AND INSPECTED THE VEHICLE. THE REAR PORTION OF THE EXHAUST WAS MISSING, FROM WHAT APPEARED TO BE SEPARATION DUE TO CORROSION. THE REAR BUMPER MELTED AT THE POINT ABOVE WHERE THE EXHAUST TIP EXTENDS. OF COURSE, WARRANTY COVERAGE FOR THIS PART EXPIRED AT 8 YRS/80K MILES. *TR
NHTSA ODI #10706313
99,069 miles · Apr 15, 2015
Electrical SystemExterior LightingStructureCrash
I WAS PULLING INTO MY DRIVEWAY AND THE VEHICLE SHUT OFF AND THE BRAKES WOULD NOT STOP AND MY CAR RAN INTO MY PUMP HOUSE. *TR
NHTSA ODI #10705800
83,264 miles · Apr 9, 2015
Structure
JUST FOUND THIS SITE: SAME STORY 2005 JEEP GRAND CHEROKEE WITH A 4.7 LITER V8. BOTH REAR DOOR PANELS ' DOOR HANDLE AREAS ARE CRACKED AND BROKEN WITH PIECES MISSING AND THE FRONT DOOR PANEL DOOR HANDLES ARE SHOWING SIGNS OF CRACKING. RECALL IS NEEDED FOR THIS OBVIOUS MANUFACTURING DEFECT. *TR
NHTSA ODI #10704612
112,000 miles · Mar 26, 2015
Equipment Adaptive/mobilityStructure
BOTH OF THE BACKSEAT PASSENGER INTERIOR DOOR HANDLES ARE COMPLETELY BROKEN OFF. THE DRIVER INTERIOR DOOR HANDLE IS BROKEN OFF. THIS IS A SAFETY HAZARD BECAUSE GOD FORBID AN ACCIDENT OCCURS THERE'S NO WAY TO OPEN THE DOOR FROM THE INSIDE. THE ONLY WAY TO OPEN THE DOORS IS TO PHYSICALLY ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM…
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BOTH OF THE BACKSEAT PASSENGER INTERIOR DOOR HANDLES ARE COMPLETELY BROKEN OFF. THE DRIVER INTERIOR DOOR HANDLE IS BROKEN OFF. THIS IS A SAFETY HAZARD BECAUSE GOD FORBID AN ACCIDENT OCCURS THERE'S NO WAY TO OPEN THE DOOR FROM THE INSIDE. THE ONLY WAY TO OPEN THE DOORS IS TO PHYSICALLY ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENTAL PANEL, INTERIOR, AND EXTERIOR LIGHTING FAILED. THE FAILURES OCCURRED INTERMITTENTLY. IN ADDITION, THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE INTERIOR PASSENGER AND BOTH REAR DOOR HANDLES FRACTURED AND DETACHED. THE VEHICLE WAS…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENTAL PANEL, INTERIOR, AND EXTERIOR LIGHTING FAILED. THE FAILURES OCCURRED INTERMITTENTLY. IN ADDITION, THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE INTERIOR PASSENGER AND BOTH REAR DOOR HANDLES FRACTURED AND DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTING CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL APPROXIMATELY SEPTEMBER 2015. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
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