NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
22 reportsClear category filterMileage unknown · Mar 19, 2024
Electrical SystemEngineStructure
1. driving speeds of 60+ mph my hood lifts up. pull over to double check hood latches- take to CAWOOD in PORT HURON sold jeep. (A) don't worry it a JEEP don't WORRY it is latched. (not latch took out window and damaged hood) to Chrysler in St Clair told me to get new latches metal ones. out of pocket 1 month after bought! 362.…
Read full complaint
1. driving speeds of 60+ mph my hood lifts up. pull over to double check hood latches- take to CAWOOD in PORT HURON sold jeep. (A) don't worry it a JEEP don't WORRY it is latched. (not latch took out window and damaged hood) to Chrysler in St Clair told me to get new latches metal ones. out of pocket 1 month after bought! 362.00 w/labor 2. JEEP Leaking filling front floors 3 to 4 inches of water sitting, TOOK back to CARWOOD in port Huron, mi (" it is because you can't put on roof , I said there is only one way to do so and NO it is leaking from behind my dash down to floor, hear popping noises and they said they can't find the leak, took jeep back 4times at this point called again filled back up made appointment they replaced driver side seals, came back again now I can see out my door at tip door is hard to close they said it has to be broken in, well I have an area i can see outside, water still fills jeep floors and popping is still there. CAWOOD WILL NOT RESPODE now to me NEED HELP! 3 RADIO is OVERHEATING: pictures of display stating to hot nav is no longer working and dash is hot touch and speedo area is so hot to were melting of ducks. SOMETHING NEED RECALLED OF LEAKING ISSUESS! 4. light tin noise in the floor Colum near the area that fills water to floors: took to jeep dealer: stated there was play in the driver shaft but after no call backs for warranty coverage after 2 wks. $3852.00 cost repair since no calls back on when they will get it into repair took to local dealer asked was anything leaking jeep fluids and is my driveshaft loss or needs anything. (A) nothing was taken apart to look at driveshaft to see if it was bad bolts not even removed nothing was wet oil nothing what dealer stated is wrong, STILL can't find any of my complains which is listed below leaking water, popping noises in dash; dash so hot melts ducks, tin noises NO HELP JEEP need to recall before FIRE and DEATH happens. WHY NO HELP CRYSLER JEEP!
NHTSA ODI #11578241
Mileage unknown · Feb 19, 2023
EngineStructure
Oil filter housing assembly failed
NHTSA ODI #11508109
20,000 miles · Sep 27, 2022
Structure
The contact owns a 2015 Jeep Wrangler. The contact stated that water was entering the vehicle through the driver’s side door frame causing the 2-inches of water to pool inside the vehicle. The vehicle was taken to the dealer and the rubber seal was replaced; however, the water continued entering into the vehicle. Additionally, t…
Read full complaint
The contact owns a 2015 Jeep Wrangler. The contact stated that water was entering the vehicle through the driver’s side door frame causing the 2-inches of water to pool inside the vehicle. The vehicle was taken to the dealer and the rubber seal was replaced; however, the water continued entering into the vehicle. Additionally, the contact noticed water inside the instrument panel. The vehicle was taken to the dealer and the header sealer was replaced and the rubber seal was replaced again. The manufacturer was contacted and a case was filed. No further assistance was provided. The failure mileage was 20,000.
NHTSA ODI #11486749
19,000 miles · Jan 20, 2021
Structure
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT NOTICED THE VEHICLE HAD A WATER LEAK COMING FROM THE ROOF RUNNING DOWN THROUGH THE RACK PANEL ON TO THE FRONT DRIVER SIDE FLOOR. THE CONTACT STATED THAT WHEN IT RAINS THE WATER WOULD COME DOWN ON THE FLOOR MAT. THE CONTACT STATED THAT HE HAD TO REMOVE THE FRONT DRIVER SEAT A…
Read full complaint
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT NOTICED THE VEHICLE HAD A WATER LEAK COMING FROM THE ROOF RUNNING DOWN THROUGH THE RACK PANEL ON TO THE FRONT DRIVER SIDE FLOOR. THE CONTACT STATED THAT WHEN IT RAINS THE WATER WOULD COME DOWN ON THE FLOOR MAT. THE CONTACT STATED THAT HE HAD TO REMOVE THE FRONT DRIVER SEAT AND PULL THE CARPET OUT TO REMOVE THE WATER. THE VEHICLE WAS TAKEN TO PERFORMANCE CHRYSLER JEEP DODGE RAM GEORGESVILLE, 1130 AUTO MALL DR, COLUMBUS, OH 43228, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT HE HAD A DEFECTED ROOF PANEL AND THE DOOR WEATHER STRIPPING ALSO LEAKS. THE CONTACT MENTIONED THAT THE DEALER WANTED TO PUT A WEATHER STRIPPING ON THE ROOF. THE CONTACT ALSO STATED THAT THE WATER COULD CAUSE ELECTRICAL WIRE DAMAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT WAS TO TAKE THE VEHICLE TO A DEALER AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.*DT CONSUMER ADDED MANUFACTURER REFUSES TO REPAIR IT AND THE DOOR WEATHER STRIPPING ALSO LEAKS.*JB *BF
NHTSA ODI #11388971
20,571 miles · Apr 28, 2020
Structure
PURCHASED NEW JEEP SAHARA IN 2015 FROM THE DEALER. AS OF THE POSTING OF THIS COMPLAINT, THE CAR HAS ONLY 20,000 MILES. ONLY TODAY, I TOOK THE VEHICLE TO THE DEALER BECAUSE OF PULSATING EFFECT ON THE STIRRING WHEEL WHENEVER TURNING CORNERS (LEFT AND RIGHT) AS IF THE STIRRING WHEEL HAS NO CONTROL OVER THE WHEELS. THE DEALER IN…
Read full complaint
PURCHASED NEW JEEP SAHARA IN 2015 FROM THE DEALER. AS OF THE POSTING OF THIS COMPLAINT, THE CAR HAS ONLY 20,000 MILES. ONLY TODAY, I TOOK THE VEHICLE TO THE DEALER BECAUSE OF PULSATING EFFECT ON THE STIRRING WHEEL WHENEVER TURNING CORNERS (LEFT AND RIGHT) AS IF THE STIRRING WHEEL HAS NO CONTROL OVER THE WHEELS. THE DEALER INDICATED THAT IT WOULD COST ABOUT $6000 TO REPLACE VARIOUS COMPONENTS TO ADDRESS THE STIRRING WHEEL ISSUE AND FURTHER DISCLOSED THAT UNDERNEATH OF THIS CAR INCLUDING THE FRAME WAS RUSTED SO BAD THAT IT WAS NOT WORTH REPAIRING AND UNSAFE TO DRIVE. AT A PURCHASE PRICE OF $35,000 AND WITH ONLY 4.5 YEARS OF ONLY 20,000 MILES OF DRIVING, JEEP IS RIPPING OFF CONSUMERS.
NHTSA ODI #11322592
48,800 miles · Nov 14, 2019
Fuel/propulsion SystemStructureVehicle Speed ControlCrashInjury
STOPPED AT STOP LIGHT. CAR STATIONARY. OUT OF NOWHERE ENGINE ACCELERATES ON IT'S OWN AND RUNS INTO AN 18 WHEELER TRUCK THAT IS PASSING THROUGH IN INTERSECTION. I TRIED TO STOP FORWARD THRUST BY PUTTING BOTH FEET ON BRAKE, TAKING OUT OF GEAR WHICH WOULDN'T BUDGE, THEN PULLING UP ON HAND BRAKE. AFTER HITTING BACK TRAILER WHEEL O…
Read full complaint
STOPPED AT STOP LIGHT. CAR STATIONARY. OUT OF NOWHERE ENGINE ACCELERATES ON IT'S OWN AND RUNS INTO AN 18 WHEELER TRUCK THAT IS PASSING THROUGH IN INTERSECTION. I TRIED TO STOP FORWARD THRUST BY PUTTING BOTH FEET ON BRAKE, TAKING OUT OF GEAR WHICH WOULDN'T BUDGE, THEN PULLING UP ON HAND BRAKE. AFTER HITTING BACK TRAILER WHEEL OF TRUCK AND JEEP RAISING BACK END OFF GROUND FROM IMPACT ACCELERATION STOPPED AND ENGINE IDLED.SUDDEN UNINTENDED ACCELERATION. MANUFACTURER DEFECT. ACCIDENT STILL UNDER INVESTIGATION BY INSURANCE COMPANY. JEEP TOWED TO BODY SHOP.
NHTSA ODI #11279974
24,000 miles · Jul 17, 2019
Structure
HOOD VIOLENTLY FLUTTERS AT HIGHWAY SPEEDS. HAD TO PULL OVER. HAD TO PURCHASE AFTER MARKET STURDY HOOD LATCHES TO REPLACE THE FACTORY ONES.
NHTSA ODI #11232689
34,000 miles · Jun 18, 2019
StructureSuspension
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. WHILE DRIVING 50-60 MPH, THE CONTACT STRUCK A BUMP IN THE ROAD AND THE FRONT END OF THE VEHICLE BEGAN TO TREMBLE AND SHAKE. THE VEHICLE WOBBLED TERRIBLY. THE CONTACT HAD TO SLOW DOWN SO THE WOBBLING COULD STOP. THE CONTACT DROVE THE VEHICLE TO JACKSONVILLE CHRYSLER DODGE (9600 ATLANTIC …
Read full complaint
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. WHILE DRIVING 50-60 MPH, THE CONTACT STRUCK A BUMP IN THE ROAD AND THE FRONT END OF THE VEHICLE BEGAN TO TREMBLE AND SHAKE. THE VEHICLE WOBBLED TERRIBLY. THE CONTACT HAD TO SLOW DOWN SO THE WOBBLING COULD STOP. THE CONTACT DROVE THE VEHICLE TO JACKSONVILLE CHRYSLER DODGE (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) TO BE DIAGNOSED, BUT THE TEST COULD NOT REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE ANDDID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 34,000.
NHTSA ODI #11220936
44,000 miles · May 10, 2019
EngineStructureUnknown Or OtherFire
MY JEEP CAUGHT FIRE FROM THE DASH, REASONS UNKNOWN. INSURANCE IS INVESTIGATING AND FIRE DEPT PUT CAUSE AS UNKNOWN. JEEP IS A TOTAL LOSS AND MY HUSBAND BARELY MADE IT OUT OF THE VEHICLE BEFORE IT WAS ENGULFED IN FLAMES. HE WAS DRIVING FROM SCHOOL TO HOME AND ABOUT A MILE FROM HOME ON THE HIGHWAY ABOUT TO EXIT.*DT CONSUMER STA…
Read full complaint
MY JEEP CAUGHT FIRE FROM THE DASH, REASONS UNKNOWN. INSURANCE IS INVESTIGATING AND FIRE DEPT PUT CAUSE AS UNKNOWN. JEEP IS A TOTAL LOSS AND MY HUSBAND BARELY MADE IT OUT OF THE VEHICLE BEFORE IT WAS ENGULFED IN FLAMES. HE WAS DRIVING FROM SCHOOL TO HOME AND ABOUT A MILE FROM HOME ON THE HIGHWAY ABOUT TO EXIT.*DT CONSUMER STATED AS HE WAS TRYING TO SHIFT INTO NEUTRAL AND PULL THE E-BRAKE, HE WAS BURNT ON HIS HAND AND A LITTLE ON HIS LEGS BY THE TIME HE JUMPED OUT. ON THE DAY OF THE INCIDENT, MY HUSBAND DROVE APPROXIMATELY 5-6 MILES TO CLASS (AS HE IS IN A TECHNICAL SCHOOL RIGHT NOW) AROUND 6:30 AM. AS HE WAS COMING HOME, IT STARTED SMOKING ABOUT HALF WAY UP THE ON RAMP HEADING IN THE DIRECTION TO THE EXIT TO OUR HOME, MY HUSBAND SAID RIGHT BEFORE IT STARTED SMOKING IT ALMOST SOUND LIKE THAT BLOWER MOTOR WAS MAKING A STRANGE NOISE, AND HE WAS HEADED HOME TO LOOK AT IT, BUT THE NOISE QUIT RIGHT BEFORE IT STARTED SMOKING. HE DID HIS BEST TO GET IT OUT OF TRAFFIC, BUT AS I STATED, WITH IT BEING A SOFT TOP, IT WENT UP IN FLAMES RATHER QUICK. THE VEHICLE WAS SERVICED EVERY 4,000-5,000 MILES. MY HUSBAND HAS A MOTORCYCLE, SO THE TIME SPENT IN THE JEEP WAS MAINLY IN COOLER WEATHER OR WHEN IT WAS RAINING/OVERCAST. THERE WERE NOT ISSUE LEADING UP TO THE FIRE. WE HAD TAKEN IT ON SHORT TRIPS - LONGEST DISTANCE WAS LIKE 100 MILES ROUND TRIP, BUT HADN'T DONE THAT IN AWHILE. THE VEHICLE WAS A TOTAL LOSS, STATE FARM TOTALED THE VEHICLE, WE HAVE NOT HAD POSSESSION OF THE JEEP SINCE IT WAS TOWED FROM THE SIDE OF THE ROAD BY WHOEVER THE FIRE DEPT CALLED (ALLIED TOWING). AFTER THAT INSURANCE HAD IT TOWED TO A LOCATION OF THEIR OWN. I BELIEVE MY HUSBAND ONLY HAD A SUB WOOFER IN THE JEEP, YOU CAN SEE IT IN THE BACK IN SOME OF THE PICTURES. I BELIEVE AT SOME POINT THE STEREO WAS CHANGED BUT THAT WAS BEFORE WE OWNED IT AND IT WAS IN OUR POSSESSION FOR ALMOST 1 YEAR PRIOR TO THE FIRE. I HAVE NO CONTACTED THE FCA, I WASN'T SURE WHO TO REACH OUT TO FOR THIS ISSUE.*JB
NHTSA ODI #11206803
29,627 miles · Feb 7, 2019
Structure
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE LEAKED WATER. THE CONTACT HAD NO IDEA WHERE THE LEAK ORIGINATED AND THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PHILIPS DODGE AND CHRYSLER JEEP (3440 S PINE AVE, OCALA, FL 34471, (352) 732-7577) WHERE THE WATER SEAL, LIFTGATE SEAL, F…
Read full complaint
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE LEAKED WATER. THE CONTACT HAD NO IDEA WHERE THE LEAK ORIGINATED AND THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PHILIPS DODGE AND CHRYSLER JEEP (3440 S PINE AVE, OCALA, FL 34471, (352) 732-7577) WHERE THE WATER SEAL, LIFTGATE SEAL, FRONT SEAL, AND FRONT PASSENGER SEAT SEAL WERE REPLACED. DAYS LATER, THE VEHICLE LEAKED WATER AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 29,627. *TT CONSUMER STATED VEHICLE HAS BEEN TAKEN IN TO BE SERVICE 4 0R 5 TIMES FOR THE SAME PROBLEM.*JB
NHTSA ODI #11174966
Official recalls
3Sep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Consequence & remedy
Consequence: A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
Remedy: FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Jan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
May 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Consequence & remedy
Consequence: Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
PE19008 · Seat Belt Buckle Bracket Failure
Opened Jul 29, 2019 · Closed Dec 12, 2019
Status: closed (inferred from source dates) · Seat Belts:front:buckle Assembly
On July 17, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-008 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging the driver's side seat belt buckle separated from the seat frame, rendering the seat belt non-functional. The VOQs involved model year (MY) 2015 and 2016 Jeep Wrangler (JK platform) that were configured for right-hand drive (RHD) use. On August 8, 2019, ODI issued an information request (IR) letter to FCA.The scope of the IR included all JK Wrangler produced for sale in the U.S. (both left- and right-hand drive), and amongst other things, requested any reports or allegations of driver's seat belt bracket failures on these vehicles. In its review of FCA's response, ODI determined that approximately 1.7 million JK Wrangler were produced from MY 2007 to 2018, about 16,000 of which were configured for RHD. ODI notes that the RHD Wrangler are typically used for rural postal delivery which often experience a more severe duty cycle. Also RHD JK was was not produced in MY 2007.As explained in the IR response, FCA identified three distinct populations of JK Wrangler concerning the driver's seat belt bucket bracket; specifically the MY 2007-2018 LHD (~1.7M units), the MY 2008-2010 RHD (4,563 units), and the MY 2011-2018 RHD (11,463 units) populations.FCA provided details on the designs used in each of these populations, identifying specific differences deemed pertinent to the strength and durability of each unique bracket design. FCA further reviewed its analysis of the complaint and warranty data identified under the IR, and noting that it had not identified any allegations of bracket failures on the LHD population, and only one allegation on the MY 2008-2010 RHD vehicles. By comparison, FCA identified 24 allegations of bracket failure for the MY 2011-2018 RHD JK, including two reports duplicative of the VOQs. Neither the FCA nor the VOQ reports allege an injury or fatality due to bracket failure. Based on this analysis, FCA decided to conduct a safety recall for the MY 2011-2018 RHD JK population. On September 30, 2019, FCA submitted a Defect Information Report initiating NHTSA Safety Recall 19V-680 (FCA No. VA6). Under the recall action, FCA will replace the driver's seat belt bracket on MY 2011-2018 RHD Jeep JK Wrangler. The repair will be conducted free of charge.In view of FCA's recall action, and its explanations of the scope of that action, ODI is closing PE19-008. ODI will continue to monitor the non-recalled RHD, and the LHD JK Wrangler for evidence of seat belt bracket failure and will take further action if warranted.The three VOQ reports cited above can be reviewed at NHTSA.gov under the following reference numbers:11190251, 11218472, 11231639.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.