NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
18 reportsClear category filter25,000 miles · May 2, 2020
StructureInjury
MY DAUGHTER HAD HER RIGHT HAND PINKY FINGER TOP SEMI AMPTUATED WITH A TUFT FRACTURE WITH THE REAR PASSENGER DOOR OF THE STRIKER AND LATCH. THIS HAPPENED ON JAN 2019 AND WE PAID OVER 10K IN MEDICAL BILLS AND HER PINKY IS DISFIGURED. WE HAVEN'T REACH OUT TO LAWYERS BUT WE DO SEE A FLAW WITH THE STRIKER AND DOOR SETUP WITH THE 4 DO…
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MY DAUGHTER HAD HER RIGHT HAND PINKY FINGER TOP SEMI AMPTUATED WITH A TUFT FRACTURE WITH THE REAR PASSENGER DOOR OF THE STRIKER AND LATCH. THIS HAPPENED ON JAN 2019 AND WE PAID OVER 10K IN MEDICAL BILLS AND HER PINKY IS DISFIGURED. WE HAVEN'T REACH OUT TO LAWYERS BUT WE DO SEE A FLAW WITH THE STRIKER AND DOOR SETUP WITH THE 4 DOOR JEEPS THAT A REDESIGN OR COVER WOULD HELP. THE ISSUE IS ANY BOOSTER SEAT OR CHILD CAR SEAT PUTS A TODDLER OR KIDS HAND/FINGERS AT RISK WHICH FALL WITHIN 1-2 INCHES FROM THE BRACKET OF THE DOOR OF THE ARM REST OF MOST MAJOR BRAND SEATS. THIS SITS LEVEL TO THE STRIKER AND LATCH. THE PROXIMITY OF THE SEATBELT AND THE LEVEL AT THE DOOR STRIKER IS A SAFETY CONCERN FOR LITTLE ONES SITTING IN BACK. THERE IS NO GUARD OR BARRIER TO PREVENT FROM TINY FINGER BEING CAUGHT IN THE STACK AND BEING STRUCK BY THE DOOR OR STRIKER. FROM THE INSIDE, WITH THE DOOR CLOSED, YOU CAN CLEARLY SEE THE REAR DOOR STRIKER AND LATCH. NOT ONLY FINGERS BUT HAIR TOO IS A PROBLEM. THIS IS CONCERNING TO US EVERY TIME WE PUT OUR LITTLE ONES IN THE BACK. IF NEED BE I CAN SEND A VIDEO OF IT AND REPLICATE THE RISK. I DID CONTACT A NEWS AGENCY BUT WAITING TO HEAR FROM THEM.*DT*JB*DT*JS*DT*JB
NHTSA ODI #11323036
22,000 miles · Jan 13, 2020
StructureVisibility/wiper
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT WHEN IT RAINED, BOTH FRONT DRIVER AND PASSENGER SIDE DOOR LEAKER WATER INSIDE THE VEHICLE AND ONTO THE FLOOR MATS. THE VEHICLE WAS TAKEN TO THE DEALER (BICE MOTOR, INC. 2133 CHEROKEE RD, ALEXANDER CITY, AL 35010, PHONE NUMBER: 256-392-7538) WHERE THEY WERE UNABLE…
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TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT WHEN IT RAINED, BOTH FRONT DRIVER AND PASSENGER SIDE DOOR LEAKER WATER INSIDE THE VEHICLE AND ONTO THE FLOOR MATS. THE VEHICLE WAS TAKEN TO THE DEALER (BICE MOTOR, INC. 2133 CHEROKEE RD, ALEXANDER CITY, AL 35010, PHONE NUMBER: 256-392-7538) WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. HOWEVER, THE DEALER USED A REPAIR KIT TO REMEDY THE FAILURE. THE CONTACT WAS UNAWARE OF THE REPAIR PERFORMED BUT IT FAILED TO REMEDY THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. *TR *DT*JB
NHTSA ODI #11298996
52,000 miles · Dec 31, 2019
StructureUnknown Or OtherWheelsFire
CONTACT STATED VEHICLE HAD NOT BEEN DRIVEN FOR AN EXTENDED PERIOD OF TIME. WEEK BEFORE, ANTI SKID AND THE ABS WARNING LIGHTS WERE ON BUT SHUTS OFF. DRIVING ON A PAVED ROAD WHEN ENGINE DIED. FIRE BROKE OUT INSTANTLY FROM THE FRONT RIGHT CONSUMING ENTIRE VEHICLE. WE HAD JUST LEFT A DIRT ROAD ONTO THE PAVED ROAD, DROVE ABOUT 200-3…
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CONTACT STATED VEHICLE HAD NOT BEEN DRIVEN FOR AN EXTENDED PERIOD OF TIME. WEEK BEFORE, ANTI SKID AND THE ABS WARNING LIGHTS WERE ON BUT SHUTS OFF. DRIVING ON A PAVED ROAD WHEN ENGINE DIED. FIRE BROKE OUT INSTANTLY FROM THE FRONT RIGHT CONSUMING ENTIRE VEHICLE. WE HAD JUST LEFT A DIRT ROAD ONTO THE PAVED ROAD, DROVE ABOUT 200-300 YARDS WHEN THE INCIDENT OCCURRED.*DT*JB
NHTSA ODI #11292328
35,000 miles · Jul 18, 2019
Structure
EXPERIENCE MAJOR LIFTING AND FLUTTERING OF THE HOOD AT SPEEDS AT OR OVER 65 MPH. MOST SEVERE WHEN DRIVING DOWN TWO LANE HWY AND LARGER TRUCKS LIKE SEMIS PASS ONCOMING.
NHTSA ODI #11233007
17,500 miles · Jul 17, 2019
Structure
WHILE DRIVING ON INTERSTATE 40 WESTBOUND OUT OF MEMPHIS, I FOUND THE WINDS WERE GUSTY BLOWING FROM THE NORTHWEST HITTING ME THE RIGHT FRONT. SUDDENLY I WAS OVERTAKEN BY A LARGE TRACTOR TRAILER AND MY HOOD STARTED FLUTTERING FOR A FEW SECONDS THEN STOPPED. THEN IT HAPPENED SEVERAL MORE TIMES, EVEN WITH NO TRUCK PASSING, JUST A GU…
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WHILE DRIVING ON INTERSTATE 40 WESTBOUND OUT OF MEMPHIS, I FOUND THE WINDS WERE GUSTY BLOWING FROM THE NORTHWEST HITTING ME THE RIGHT FRONT. SUDDENLY I WAS OVERTAKEN BY A LARGE TRACTOR TRAILER AND MY HOOD STARTED FLUTTERING FOR A FEW SECONDS THEN STOPPED. THEN IT HAPPENED SEVERAL MORE TIMES, EVEN WITH NO TRUCK PASSING, JUST A GUST OF WIND. I STOPPED TO MAKE SURE THAT THE RUBBER LATCHES WERE SECURE AND THEY WERE, NOTHING WAS LOOSE AND I COULD NOT PHYSICALLY MOVE THE HOOD WHILE IT WAS STILL LATCHED. THIS BEHAVIOR HAS REPEATED ON OTHER OCCASIONS INVOLVING WIND AND HIGHWAY SPEEDS OF APPROXIMATELY 65 MPH. I'M SURE WIND WAS CAUGHT UNDER THE HOOD AND THE PRESSURE WAS FORCING THE HOOD TO FLUTTER. THE RUBBER LATCHES DID NOT FULLY SECURE THE HOOD TO THE VEHICLE ENOUGH TO PREVENT THE FLUTTERING.
NHTSA ODI #11232656
300,000 miles · Jul 16, 2019
Structure
THE JEEP WRANGLER HAS NO LOCKING HOOD LATCH, INSTEAD ONLY LATCHES ON THE OUTSIDE THAT USE A RUBBER PIECE TO SECURE IT. ME ALONG WITH 1000'S HAVE HAD TO REPLACE THE LATCHES DUE TO STRETCHING THAT CAUSES HOOD FLUTTER, RESULTING IN HORRIBLE GAS MILEAGE AND SOME IT HAS EVEN DAMAGED THE HOOD IF NOT TAKEN CARE OF IMMEDIATELY. LUCKILY …
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THE JEEP WRANGLER HAS NO LOCKING HOOD LATCH, INSTEAD ONLY LATCHES ON THE OUTSIDE THAT USE A RUBBER PIECE TO SECURE IT. ME ALONG WITH 1000'S HAVE HAD TO REPLACE THE LATCHES DUE TO STRETCHING THAT CAUSES HOOD FLUTTER, RESULTING IN HORRIBLE GAS MILEAGE AND SOME IT HAS EVEN DAMAGED THE HOOD IF NOT TAKEN CARE OF IMMEDIATELY. LUCKILY I REPLACED MY LATCHES BUT NOT AFTER I HAD TO PAY FOR NEW LATCHES BECAUSE OF JEEPS DEFECT
NHTSA ODI #11232593
20,000 miles · Jul 16, 2019
Structure
MY HOOD FLUTTERS AT ANY SPEED ABOVE ROUGHLY 35MPH. IT FLUTTERS SO BAD THAT I BELIEVE THE RUBBER STRAPS ARE GOING TO BREAK WHICH WOULD CAUSE THE HOOD TO OPEN AND BLOCK THE WINDSHIELD WHILE DRIVING. IT IS 100% WORSE WHEN PASSING A TRACTOR TRAILER OR ANY TYPE OF BIGGER TRUCK.
NHTSA ODI #11232560
42,350 miles · Jun 8, 2019
Structure
HOOD LATCH FAILURE - TRAVELING ON A 2 LANE HIGHWAY AT POSTED SPEEDS OF 75 MPH, AS AN 18 WHEELER APPROACHED/PASSED AND THE RUSH OF WIND "HIT" THE VEHICLE, BOTH EXTERIOR RUBBER HOOD LATCHES AS WELL AS THE INTERNAL METAL HOOD LATCH FAILED, CAUSING THE HOOD TO FLY UP, SLAMMING AGAINST THE WINDSHIELD, SHATTERING IT AND BENDING THE HO…
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HOOD LATCH FAILURE - TRAVELING ON A 2 LANE HIGHWAY AT POSTED SPEEDS OF 75 MPH, AS AN 18 WHEELER APPROACHED/PASSED AND THE RUSH OF WIND "HIT" THE VEHICLE, BOTH EXTERIOR RUBBER HOOD LATCHES AS WELL AS THE INTERNAL METAL HOOD LATCH FAILED, CAUSING THE HOOD TO FLY UP, SLAMMING AGAINST THE WINDSHIELD, SHATTERING IT AND BENDING THE HOOD OVER THE TOP FRAME OF THE WINDSHIELD, AND THE HOOD DID NOT FALL BACK DOWN. THANKFULLY THE DRIVER WAS ABLE TO CONTROL AND SLOW DOWN THE VEHICLE AND GET SAFELY OFF THE ROAD, THEN HAD TO CLIMB UP TO PULL THE HOOD OFF OF THE TOP FRAME OF WINDSHIELD FRAME. THE FORCE OF THIS WAS SO GREAT IT COMPLETELY KNOCKED THE REAR VIEW MIRROR OFF OF THE WINDSHIELD.
NHTSA ODI #11218630
Mileage unknown · Apr 1, 2019
StructureUnknown Or Other
EVERY TIME IT RAINS MYSTERIOUSLY WATER GETS IN THROUGH PASSENGER SIDE AND FLOODS FLOOR, USUALLY IT IS JUST PASSENGER SIDE FRONT BUT THERE HAVE BEEN A COUPLE TIMES ON DRIVER SIDE - OTHER SITES TALK ABOUT OTHER JEEP WRANGLER DRIVERS HAVING THIS SAME PROBLEM- I WENT TO AUTO PARTS AND SPOKE TO THEM AND THEY SAID THERE ARE THOUSANDS…
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EVERY TIME IT RAINS MYSTERIOUSLY WATER GETS IN THROUGH PASSENGER SIDE AND FLOODS FLOOR, USUALLY IT IS JUST PASSENGER SIDE FRONT BUT THERE HAVE BEEN A COUPLE TIMES ON DRIVER SIDE - OTHER SITES TALK ABOUT OTHER JEEP WRANGLER DRIVERS HAVING THIS SAME PROBLEM- I WENT TO AUTO PARTS AND SPOKE TO THEM AND THEY SAID THERE ARE THOUSANDS OF COMPLAINTS ON LINE AND I AM WONDERING WHY THIS IS HAPPENING- I HAVE HAD TO TAKE UP MY CARPET BECAUSE IT KEPT GETTING WET- AND THE PLUGS ARE IN THE FLOOR - I HAVE TO TAKE THEM OUT TO GET WATER OUT .
NHTSA ODI #11192851
70,000 miles · Aug 30, 2018
Structure
I DRIVE A JEEP WRANGLER THAT HAS 70000 MILES ON IT. IT IS A 4 DOOR VEHICLE AND THE MECHANISMS FOR THE BACK DOORS NO LONGER WORK. WHILE SITTING INSIDE THE CAR, I AM UNABLE TO OPEN THE DOOR. I DID A BIT OF RESEARCH AND IT SEEMS THAT THE MECHANISMS IN THESE DOORS FAIL OFTEN AS OTHERS REPORT THE SAME ISSUE. A 2016 VEHICLE WITH DOORS…
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I DRIVE A JEEP WRANGLER THAT HAS 70000 MILES ON IT. IT IS A 4 DOOR VEHICLE AND THE MECHANISMS FOR THE BACK DOORS NO LONGER WORK. WHILE SITTING INSIDE THE CAR, I AM UNABLE TO OPEN THE DOOR. I DID A BIT OF RESEARCH AND IT SEEMS THAT THE MECHANISMS IN THESE DOORS FAIL OFTEN AS OTHERS REPORT THE SAME ISSUE. A 2016 VEHICLE WITH DOORS THAT DO NOT FUNCTION IS , ON MY MIND, A SAFETY ISSUE. CHRYSLER REFUSES TO LOOK INTO THE MATTER OR HELP IN ANYWAY BECAUSE OF THE MILEAGE ON THE VEHICLE. I HOPE NO ONE IS SERIOUSLY INJURED OR DIES BECAUSE THE DOOR WILL NOT OPEN ON ONE OF THESE CARS.
NHTSA ODI #11123403
Official recalls
5Mar 14, 2024
Chrysler (FCA US, LLC) (Stellantis) is recalling certain right hand drive 2016 Jeep Wrangler vehicles. Debris contamination may cause the clockspring to fail, preventing the driver's air bag from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will replace the clockspring, steering wheel back cover, and steering column shrouds, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 27B.
Sep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Consequence & remedy
Consequence: A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
Remedy: FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Jan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Oct 13, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016-2017 Jeep Wrangler vehicles manufactured June 16, 2015, to August 14, 2016. In certain crash conditions, the front impact sensor wiring may be pulled until it detaches before a signal can be received by the Occupant Restraint Controller (ORC).
Consequence & remedy
Consequence: If the ORC module does not receive a signal from the front impact sensor, both frontal air bags and the seat belt pretensioners will not deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will reroute the front impact sensor wiring and relocate the impact sensor branch, free of charge. The recall began on November 10, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S76.
May 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Consequence & remedy
Consequence: Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
PE19008 · Seat Belt Buckle Bracket Failure
Opened Jul 29, 2019 · Closed Dec 12, 2019
Status: closed (inferred from source dates) · Seat Belts:front:buckle Assembly
On July 17, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-008 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging the driver's side seat belt buckle separated from the seat frame, rendering the seat belt non-functional. The VOQs involved model year (MY) 2015 and 2016 Jeep Wrangler (JK platform) that were configured for right-hand drive (RHD) use. On August 8, 2019, ODI issued an information request (IR) letter to FCA.The scope of the IR included all JK Wrangler produced for sale in the U.S. (both left- and right-hand drive), and amongst other things, requested any reports or allegations of driver's seat belt bracket failures on these vehicles. In its review of FCA's response, ODI determined that approximately 1.7 million JK Wrangler were produced from MY 2007 to 2018, about 16,000 of which were configured for RHD. ODI notes that the RHD Wrangler are typically used for rural postal delivery which often experience a more severe duty cycle. Also RHD JK was was not produced in MY 2007.As explained in the IR response, FCA identified three distinct populations of JK Wrangler concerning the driver's seat belt bucket bracket; specifically the MY 2007-2018 LHD (~1.7M units), the MY 2008-2010 RHD (4,563 units), and the MY 2011-2018 RHD (11,463 units) populations.FCA provided details on the designs used in each of these populations, identifying specific differences deemed pertinent to the strength and durability of each unique bracket design. FCA further reviewed its analysis of the complaint and warranty data identified under the IR, and noting that it had not identified any allegations of bracket failures on the LHD population, and only one allegation on the MY 2008-2010 RHD vehicles. By comparison, FCA identified 24 allegations of bracket failure for the MY 2011-2018 RHD JK, including two reports duplicative of the VOQs. Neither the FCA nor the VOQ reports allege an injury or fatality due to bracket failure. Based on this analysis, FCA decided to conduct a safety recall for the MY 2011-2018 RHD JK population. On September 30, 2019, FCA submitted a Defect Information Report initiating NHTSA Safety Recall 19V-680 (FCA No. VA6). Under the recall action, FCA will replace the driver's seat belt bracket on MY 2011-2018 RHD Jeep JK Wrangler. The repair will be conducted free of charge.In view of FCA's recall action, and its explanations of the scope of that action, ODI is closing PE19-008. ODI will continue to monitor the non-recalled RHD, and the LHD JK Wrangler for evidence of seat belt bracket failure and will take further action if warranted.The three VOQ reports cited above can be reviewed at NHTSA.gov under the following reference numbers:11190251, 11218472, 11231639.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.