MICHELIN IS AWARE THAT OLD, UNSAFE MICHELIN TIRES OUTSIDE MANUFACTURER'S SAFETY GUIDELINES ARE BEING PLACED ON VEHICLES BY THEIR AUTHORIZED TIRE DEALERSHIPS YET CLAIMS THAT THEY ARE NOT "LEGALLY CULPABLE" AND CAN DO NOTHING ABOUT THIS PRACTICE OR THE RESULTANT DEATHS AND INJURIES SUSTAINED BY END USERS. MY SITUATION IS AS FOLL…
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MICHELIN IS AWARE THAT OLD, UNSAFE MICHELIN TIRES OUTSIDE MANUFACTURER'S SAFETY GUIDELINES ARE BEING PLACED ON VEHICLES BY THEIR AUTHORIZED TIRE DEALERSHIPS YET CLAIMS THAT THEY ARE NOT "LEGALLY CULPABLE" AND CAN DO NOTHING ABOUT THIS PRACTICE OR THE RESULTANT DEATHS AND INJURIES SUSTAINED BY END USERS. MY SITUATION IS AS FOLLOWS: WHILE DRIVING 70 MPH MY RIGHT REAR TIRE BLEW OUT ALMOST SLAMMING ME INTO ANOTHER CAR AND GUARD RAIL. SUBSEQUENTLY I LEARNED THAT THE "NEW" MICHELIN SYMMETRY TIRES I HAD PURCHASED AT AN AUTHORIZED MICHELIN DEALERSHIP 2-1/2 YEARS AGO WERE FIVE YEARS OLD WHEN THEY WERE PLACED ON MY CAR ACCORDING TO THE D.O.T. DATE ON THEM. MOREOVER THE OLD MICHELIN SYMMETRY TIRES THAT WERE PLACED ON MY VEHICLE WERE NOT "H" OR "V" RATED FOR SAFETY AS FORD/LINCOLN MANUFACTURER SPECIFIES. I CALLED MICHELIN AND TALKED WITH MULTIPLE INDIVIDUALS INCLUDING THEIR U.S. MANAGER OF CONSUMER RELATIONS. SHE ADMITTED THAT MICHELIN IS AWARE THAT UNSCRUPULOUS MICHELIN DEALERSHIPS SELL OLD, OUTDATED TIRES AND TIRES NOT PROPERLY SAFETY RATED FOR VEHICLES BUT CLAIMS THAT THERE IS "ABSOLUTELY NOTHING" THAT MICHELIN CAN DO ABOUT THIS PRACTICE. APPARENTLY MICHELIN BELIEVES THERE IS AN "ACCEPTABLE" NUMBER OF CONSUMER DEATHS AND INJURIES THAT WILL OCCUR YEARLY FROM FAULTY, DEFECTIVE MICHELIN TIRES. MICHELIN DISCLAIMS ANY RESPONSIBILITY FOR SAFETY BREACHES AT THEIR DEALERSHIPS, PREFERRING TO MEET SALES GOALS AND NET PROFIT MARGINS, LOOKING THE OTHER WAY AND WINKING AT FRAUD AND DANGEROUS PRACTICES BY THEIR DEALERSHIPS, AND HIDING BEHIND "LEGALITIES" TO SHIELD THEM FROM ULTIMATE RESPONSIBILITY. I BELIEVE THAT THE RICO STATUTE CLEARLY APPLIES TO THEM AND SHOULD VIGOROUSLY BE PURSUED. MICHELIN KNOWS THAT UNSAFE PRACTICES ARE CONSTANTLY OCCURRING, BUT CHOOSES TO DO NOTHING TO STOP THE INJURIES OR THE DEATHS OR TO SANCTION OR POLICE THEIR DEALERSHIPS. HOW MANY MORE DEATHS AND INJURIES WILL OCCUR IF NOTHING IS DONE?????*JB
NHTSA ODI #10149133
Mileage unknown · Aug 22, 2001
Equipment
WHEN TRAVELING, ESPECIALLY WITH SUN SHINING BRIGHTLY CANNOT SEE INFORMATION ON PANEL. PANEL IS DIM. DEALERSHIP IS AWARE OF PROBLEM.*AK
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY BE CONFUSED BY THE AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES CAUSING THE HEADLAMPS TO BE IMPROPERLY AIMED.
Remedy: OWNER GUIDES CONTAINING REVISED AIMING INSTRUCTIONS WILL BE MAILED TO OWNERS OF THESE VEHICLES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
1998 Lincoln Continental Problems, Complaints & Recalls | Skip That Year