2005 Lincoln Navigator

TL* THE CONTACT OWNS A 2005 LINCOLN NAVIGATOR EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES, LINE SIZE 255/70/R18. THE CONTACT STATED THAT THE FRONT DRIVER AND REAR PASSENGER SIDE TIRES CONTINUOUSLY FLATTEN. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSED THE FAILURE AND STATED THAT THE TIRES HAD BEEN DISCONTINUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE TIRES WERE NOT INCLUDED ON ANY RECALLS. THE TIRES WERE NOT REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 111,000.

LTR FROM SENATOR HUTCHISON ON BEHALF OF CONSTITUENT, RE PROBLEMS WITH HER 2005 LINCOLN NAVIGATOR. *NJ THE CONSUMER STATED THERE WAS A NOISE COMING FROM THE ENGINE. THE FRONT END VIBRATED CONSTANTLY. THE CONSUMER WAS INFORMED THE TRACK BAR AND CAD MOUNT BUSHINGS NEEDED TO BE REPLACED TO CORRECT THE VIBRATING. THE SUNROOF LEAKED, THE CD CHANGER SCRATCHED THE CD'S, THE DRIVERS SEAT WAS REPAIRED 3 TIMES, THE TIRE PRESSURE SENSOR DIDN'T WORK, THE REMOTE START DID NOT WORK, THE TRANSMISSION WAS SLIPPING, THE REAR WINDOWS WERE GRINDING, THE DRIVERS SIDE DOOR WOULD NOT OPEN, THE MIRROR WOULD NOT ADJUST AND THE WIPERS WERE REPLACED. THE CONSUMER STATED AFTER TWO YEARS OF BEING TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE, IT FINALLY BROKE DOWN AND THE DEALER HAD TO PERFORM MAJOR ENGINE WORK. AFTER THE ENGINE WORK WAS COMPLETED THE CONSUMER STATED THE ENGINE CONTINUED TO MAKE NOISE AND THERE WAS ALSO HESITATION PROBLEMS. *JB UPDATED 03/01/10.

DT*: THE CONTACT STATED THAT THE VEHICLE'S SPARE TIRE IS ONE SIZE SMALLER THAN THE SPARE TIRES THAT SHOULD BE INCLUDED WITH THE VEHICLE AND THE SPARE TIRE IS ALSO A DIFFERENT BRAND. THE CONTACT OBSERVED THE SPARE TIRE WHEN ON OF THE VEHICLE'S TIRE BLEW OUT AND HAD TO BE REPLACED WITH THE SPARE. NO ACCIDENT OR INJURIES OCCURRED DUE TO THE SIZE OF THE TIRE. THE DEALER DETERMINED THAT THE SPARE TIRE WAS A PART OF THE FACTORY WARRANTY AND REFUSED TO REPLACE THE SPARE TIRE.