2020 Nissan Armada

The contact owns a 2020 Nissan Armada. The contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the charcoal canister purge valve. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to another dealer, who diagnosed a failure with the fuel pump and O-ring. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who determined that the fuel cap needed to be replaced. The failure reoccurred, with the check engine warning light illuminated, and the vehicle was taken back to the dealer to be diagnosed. The dealer diagnosed the vehicle and determined that there was a failure with the battery. The contact was informed that a larger battery was required. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the dealer for assistance. The failure mileage was 74,000.

The 2020 Nissan Armada Platinum began with a BCI Malfunction notification on the dash, as well as multiple other warning lights illuminating on the same time on the dash. As well the low windshield washer fluid light came on after just changing the oil and checking fluids in mid-June. Reservoir was filled with additional washer fluid, the notification went off, but returned 30 minutes later despite the reservoir being full. Later in the day, the gear shift would not immediately engage to allow me to put the car into drive. While sitting at a stop light in a turn lane the car was put into Park to adjust the Navigation settings. From that point, the car would not shift into any other gear to make the car operational. Panicked and blocking traffic in the road, the car was turned off in the hopes it could be turned back on and it would engage the gear shift. The Armada would not start after that point at all. I sat for ten minutes attempting to restart the car, constantly having to get out of my car to waive traffic around me, putting myself at risk of being hit. Thankfully, a local Fire Dept was coming back from a call, and stopped to assist me. They blocked traffic to my right with their fire engine, and a family member came and blocked traffic from behind me with their vehicle to keep me safer than I had been. The Firemen tried everything they could to get the car to start to get the car to safety as we contacted a tow truck. With no success after another 20 minutes, they had to get a long screwdriver from the fire engine to release the shift lock to be able to put the Armada in Neutral. It took three firemen, and a family member to be able to push the car across three lanes of traffic, with the fire engine driving alongside my right to block traffic, pushing me into a busy intersection (at one point with an 18-wheel coming at us) to make a right onto the connecting street to a gas station parking lot to await a tow to the dealership. So scary!

On multiple occasions, when I stop on stop sign or light and then start hitting gas the car won’t move , engine turn off almost to the point where no sounds come off the engine. This happened on multiple occasions on high ways, in town and keeps happening. I took to Nissan service and I was told everything is fine . Then it keeps happening creating huge safety risks .

My car had the recall work completed about a month ago, just for your information. Yesterday, while out with a friend ,I noticed, and made comments aloud about “ is my car in drive?”…”my car feels like it’s ‘pulling’ or something, almost like the emergency brake engaged …(but it was NOT) periodically I continued to mutter these same types of statements intermittently. I had decided, if the vehicle continued, I would call dealership for appt. It is still under complete warranty and just turned 16,000 miles. Later that afternoon, at about 5:30 pm My friend and I were driving out of a restaurant parking lot, preparing to pull onto a (somewhat) main rd, when suddenly, and without any warning the car UNEXPECTEDLY ACCELERATED, totally,lunging us forward up a curb, up onto a berm/median, that divides north and southbound traffic, and OVER a Boulder/huge decorative rock, app. Three feet high, slammed us back down, both very frightened , I yelled “I can’t make it stop!!” I thought to turn off engine or put into neutral ,as we were then on the wrong side of the road ,facing oncoming traffic….My friend yelled for me to turn into another parking lot. At that juncture I was able to do so, successfully, then turned the car off. I’m still unsure if I was able to place the out-of-control car in neutral. Even with seatbelts on, we were being tossed up and down like rag dolls.friend immediately tearful due to sternum pain & hand pain. My hand was hurting, as was my rib cage area in front right and right side of spine & knee. These “injuries” were noticeable within a few minutes of exiting the car, calming down a bit & looking to see damage.We were beyond stunned, and were attempting to figure out what had just happened to us!The undercarriage of the vehicle appeared bent,hood buckled ,pieces of under car were left in oncoming lane,paint cracks from force jamming car into curbs, median/berm & Boulder.Followed Nissan protocol.Car towed to nearest dealer,they will call w/I days.