2025 Nissan Pathfinder

The contact owns a 2025 Nissan Pathfinder. The contact stated that while the vehicle was parked, the rear glass fractured. The contact inspected the vehicle and determined that there was no impact to the glass to cause the failure. The vehicle was taken to the dealer, and the contact was informed that the failure was a known failure with similar vehicles. The contact was advised to contact the NHTSA Hotline to report the failure. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 12,000.

The contact owns a 2025 Nissan Pathfinder. The contact stated that while the vehicle was parked inside a parking lot, the contact discovered that an L shaped cracked had formed on the windshield. The contact stated that the crack appeared to have started on the top, passenger side of the window, running down that part of the glass before veering of towards the driver side of the windshield. The contact stated that the failure appeared to have occurred without incident. The dealer was informed of the failure and informed the contact that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to file a safety complaint. In addition, the contact was informed that the windshield must be replaced with an OEM windshield due to the cameras on the windshield. The contact was also referred to her warranty provider; however, she had yet to get in touch with them. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.

The contact owns a 2025 Nissan Pathfinder. The contact stated that while the vehicle was parked inside the garage, the hatch glass shattered unexpectedly. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. Upon further investigation, the contact became aware that several consumers had reported that the rear glass, front windshield, and sunroof glass had broken without impact due to the manufacturing of the thin-tempered glass. The manufacturer was made aware of the failure and advised the contact that a Nissan regional representative would reach out with assistance. The failure mileage was approximately 12,000.