TL* THE CONTACT OWNS A 2002 PLYMOUTH PROWLER. WHILE THE VEHICLE WAS BEING PULLED OUT OF THE GARAGE, THE BALL JOINT DETACHED FROM THE LOWER PASSENGER SIDE CONTROL ARM. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FIRST CHRYSLER DODGE JEEP RAM (280 EAST WASHINGTON ST ROUTE ONE, NORTH ATTLEBOROUGH, MA) WHERE IT WA…
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TL* THE CONTACT OWNS A 2002 PLYMOUTH PROWLER. WHILE THE VEHICLE WAS BEING PULLED OUT OF THE GARAGE, THE BALL JOINT DETACHED FROM THE LOWER PASSENGER SIDE CONTROL ARM. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FIRST CHRYSLER DODGE JEEP RAM (280 EAST WASHINGTON ST ROUTE ONE, NORTH ATTLEBOROUGH, MA) WHERE IT WAS CONFIRMED THAT THE BALL JOINT DETACHED AND THE BALL JOINT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO COVER THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 03V034000 (SUSPENSION) BECAUSE THE VEHICLE WAS PREVIOUSLY SERVICED PER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 65,080. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11098625
18,650 miles · Oct 8, 2012
SteeringSuspensionCrash
THE ORIGINAL CASE NHTSA CAMPING ID NUMBER 03V034000 HAS NOT BEEN COMPLETELY RESOLVE THE CAR'S CONTINUES TO LOOSE CONTROL BY THE LOWER CONTROL ARM JOINTS SEPARATE AND THE COMPLETE WHEEL SEPARATE FROM THE CAR CAUSING THE COMPLETE LOSS OF CONTROL AND CRASH OF THE CAR. IS THE ORIGINAL PROBLEM AGAIN! *TR
ON CERTAIN PASSENGER VEHICLES, THE LOWER CONTROL ARM BALL JOINTS MAY EXPERIENCE A LOSS OF LUBRICATION THAT CAN RESULT IN ACCELERATED WEAR AND POSSIBLE SEPARATION FROM THE STEERING KNUCKLE.
Consequence & remedy
Consequence: A BALL JOINT THAT HAS SEPARATED MAY RESULT IN LOSS OF DIRECTIONAL CONTROL.
Remedy: DEALERS WILL REPLACE THE FRONT LOWER CONTROL ARM BALL JOINTS WITH MODIFIED ASSEMBLIES. OWNER NOTIFICATION BEGAN ON APRIL 4, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403 OR CHECK ON-LINE AT HTTP://WWW.CHRYSLER.COM/WEBSELFSERVICE/CHRYSLER/INDEX.JSP
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Plymouth Prowler Problems, Complaints & Recalls | Skip That Year