IllustrationTL* THE CONTACT OWNS A 2020 TOYOTA TACOMA DRIVEN BY HIS SON. THE CONTACT STATED THAT AS HIS SON WAS CLEANING THE VEHICLE, HE NOTICED THAT THE DRIVER'S SIDE SEAT FRAME WAS RUSTED. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS NEW AND THAT THE FAILURE COULD CAUSE THE VEHICLE TO SNAP AND CAUSE HIS SON TO GET INTO AN ACCIDENT WHILE…
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TL* THE CONTACT OWNS A 2020 TOYOTA TACOMA DRIVEN BY HIS SON. THE CONTACT STATED THAT AS HIS SON WAS CLEANING THE VEHICLE, HE NOTICED THAT THE DRIVER'S SIDE SEAT FRAME WAS RUSTED. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS NEW AND THAT THE FAILURE COULD CAUSE THE VEHICLE TO SNAP AND CAUSE HIS SON TO GET INTO AN ACCIDENT WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE ROSEVILLE TOYOTA DEALER LOCATED AT 700 AUTOMALL DR, ROSEVILLE, CA 95661, WHERE THE SERVICE MANAGER STATED THAT SEAT FRAMES TENDED TO RUST OVERTIME HOWEVER, HE PROCEEDED TO INSPECT OTHER TOYOTA TACOMA'S ON THE LOT BUT FOUND NO VEHICLE WITH SIMILAR FAILURES. THE SERVICE MANAGER REFERRED THE MATTER TO THE REGIONAL REPRESENTATIVE WHO STATED THAT THE MANUFACTURER WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. THE CONTACT MADE THE MANUFACTURER AWARE OF THE ISSUE AND WAS INFORMED THAT THE MANUFACTURER WOULD NOT BE RESPONSIBLE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,369.*DT*DT*AS