2024 Toyota Tacoma

The contact owns a 2024 Toyota Tacoma. The contact stated that while driving 40 MPH, the vehicle jumped a curb, went down a riverbank, and crashed into a telephone pole. The air bags did not deploy. The brake pedal was depressed but the vehicle failed to respond as needed. The parking brake was engaged, and the vehicle stopped. The message “Parking Brake Malfunction - See Dealer” was displayed. There was no injury sustained. A Police report was not filed. The vehicle was taken to the local dealer, and the contact was informed that there was abnormal brake wear. The dealer determined that the pistons had detached. The vehicle was taken to an independent mechanic, where an unknown repair was performed. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 40,000.

Vehicle Information Vehicle: 2024 Toyota Tacoma VIN: [XXX] ate: January 26, 2025 Repair Completed: October 1, 2025 Safety Complaint Description Beginning on or about February 5, 2025, my 2024 Toyota Tacoma developed a serious braking-related safety issue that substantially affected the safe operation of the vehicle. When I brought the vehicle to the dealership, I reported braking concerns and was advised by dealership personnel that the vehicle may not be safe to drive due to concerns that the rear brakes might not function properly under certain conditions. I was specifically told by dealership staff that they would not recommend driving the vehicle due to safety risks. Despite this warning, I was forced to continue operating the vehicle because no repair remedy was available at that time and no equivalent loaner vehicle or safe alternative transportation was provided. Over the course of several months, I repeatedly contacted the dealership regarding the issue. Each time, I was told that no repair remedy was available and that nothing could be done until Toyota released a repair solution. I was also advised that my only option was to leave the vehicle at the dealership indefinitely, which was not practical because the vehicle was my only means of transportation. As a result, I was forced to continue driving a vehicle that had been identified as unsafe. The defect remained unresolved for approximately eight months. During this time, I experienced significant safety concerns and loss of reliable vehicle use. Because of the prolonged delay in repair and lack of alternative transportation, I was ultimately forced to purchase another vehicle in order to maintain necessary transportation. The braking-related condition was not permanently corrected until approximately October 1, 2025. This situation created significant safety concerns because I was forced to operate a vehicle that dealership personnel advised may not be safe to drive, yet INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

After having Toyota Tacoma rear brake hose recall performed at Steven Toyota Harrisonburg Va I have very poor braking! This is a huge safety concern for my family and myself. Toyota is not taking this matter seriously. I was told “bring it in and let the tech have another wack at it”. No get a master tech on this problem immediately! I had reservations about having this recall performed by Toyota because in Toyotas pursuit to fix a problem they always make it worse. This has been our family’s experience over the course of many years. I have reported this issues to Toyota corporate and they are oblivious to our families safety concerns. They are more concerned about their protocol.

What component failed?
 The rear brake system (rotors and pads) and the components associated with Safety Recall 25TA04 (rear brake hoses). The parts are available for inspection. * How was safety put at risk? 
The dealer (Island Toyota, St. Croix) labeled my 2024 Tacoma "UNSAFE TO DRIVE" on Invoice #[XXX] but refused to perform the Federal Safety Recall (25TA04) for rear brake hoses unless I paid for an $800 brake job first. This violates federal law by making a safety recall conditional on customer-paid maintenance. I am currently driving a vehicle the dealer documented as "unsafe" because they withheld the free safety remedy. * Has the problem been confirmed?
 Yes, the dealer confirmed the rear brakes are failed but refused the recall and the 36,000-mile warranty claim. * Has it been inspected by others?
 Not yet. However, the dealer’s technician failed to record actual millimeter measurements for the pads or rotors on the official invoice. * Warning lamps or symptoms?
 Metal on metal grinding noise from the rear brakes. No warning lamps appeared prior to the failure. * Additional Note on Records:
 The dealer falsified my service records on Line C (Recall 25TC07), claiming I was "unwilling to wait" for a repair that was never even mentioned to me. The dealer also claims I denied service on Line B, but what actually happened is I refused to pay $800 for a premature brake failure that should be covered by my 36,000 mile warranty or as consequential damage from the recall. The dealer then used my refusal to pay for pads as an excuse to withhold the Federal Safety Recall (25TA04). I never denied the safety repair I denied a bill for a factory defect. I have uploaded photos of both rear wheels. The left side is healthy, but the right side is completely destroyed with deep scoring. This uneven wear at only 34,613 miles proves this is a manufacturing defect, not my driving style. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Toyota Tacoma. The contact stated that the vehicle was taken to the local dealer for recall service related to NHTSA Campaign Number: 25V058000 (Service Brakes, Hydraulic). While driving at 15-30 MPH, the vehicle lost braking function and crashed into a tree. After the failure, the low brake and the low brake power message were displayed. The driver had not sustained any injuries. The occupant in the passenger seat sustained spinal injuries and neck irritation; medical attention and surgery were provided. There was no reported fire, police report filed, or air bag deployment. The towing company was contacted, who informed him there was brake fluid on the driver-side rear brake line. The vehicle was towed to his residence. The next day, it was towed to a body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The insurance company informed him that they would inspect the vehicle. The failure mileage was approximately 8,644.

The vehicle is a 2024 Toyota Tacoma SR5 that was later traded for a 2025 Tacoma SR5 due to a serious safety defect involving the rear brake lines. The problem is the same one described in Toyota’s recall: the rear brake hoses can be damaged by debris, resulting in brake fluid loss and potential brake failure. The safety risk was significant. The vehicle was used to transport a young child, and because the brake lines could fail without warning, the truck could not be safely operated for daily driving. Multiple franchised Toyota dealerships confirmed that they had no remedy parts available for several months and that the repair could not be performed. This left the vehicle without a functional safety repair for an extended period. The manufacturer’s public statements indicated that a fix existed, but dealerships consistently stated the opposite. No alternate transportation, loaner vehicle, or temporary replacement was provided during this period. The defect was not reproducible by driving because of the risk involved, but the safety issue was acknowledged by dealerships who stated that the recall was active and unresolved. The vehicle was effectively unusable for normal safe operation. No warning lights appeared on the dashboard; the hazard is related to the physical brake line design and exposure to debris rather than an electronic sensor. The vehicle was inspected by multiple Toyota dealerships, all of whom confirmed that no repair could be performed at the time. The component was not replaced, repaired, or made safe before the vehicle was traded out of due to the unresolved safety defect. The situation caused substantial safety concerns and financial hardship and appears to reflect a wider problem in remedy availability for this recall.

I’m filing this report because the dealership where I purchased and have my vehicle regularly serviced failed to notify us of an active safety recall related to the brake system on our Toyota truck. The dealership is Classic Toyota – located at 2301 W Mercury Blvd, Hampton, VA 23666. The recall was issued in February 2025, yet the vehicle has been serviced by the same Toyota dealer multiple times since then, including an oil change and a state inspection. The dealer never mentioned the open recall or offered to repair it. I bought the truck prior to the recall in July of 2024. We only learned of the recall recently through the Toyota app, not from the dealership. This is unacceptable given that brake recalls pose a serious safety risk. I am requesting an investigation into this dealership’s failure to notify or perform the recall repair as required by federal law.

I have this truck from 2024 , the safety recall came up from February 2025 . But the company not fixing this issue. I’m a rideshare platform driver . My rideshare company also remove this vehicle from their platform for open safety recall . I contacted with my dealer also the Toyota main phone number . They still not solving my issues . Please help me out I’m now job less person because of this vehicle

On July 25th 2025 the rear brake hose recall repair was performed on a 2024 Toyota Tacoma by an authorized Toyota dealership at Jim Norton Toyota OKC. Approximately one week later, the passenger side rear brake hose began leaking a significant amount of brake fluid. This triggered the brake warning light and a “Loss of Braking Power” message on the dashboard. The brake pedal became soft, and stopping distance increased noticeably, creating a serious risk to driver and public safety. The vehicle was unsafe to operate and was towed to a dealership. The issue was confirmed by the dealer’s service department and repaired. The incident occurred without any prior warning lamps, messages, or symptoms. The problem appears directly related to the recent recall repair, either from improper installation or premature failure of the replacement part.