NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
14 reportsClear category filterMileage unknown · Dec 2, 2022
StructureUnknown Or Other
2007 Jeep Grand Cherokee inside door handles cannot be open any of the doors from the inside you have to open it from the outside because the plastic of the inside door handles are made of cheap plastic and Chrysler knows about it ever since 2005 to 2011 and never had a recall what concerns me with people have small children tha…
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2007 Jeep Grand Cherokee inside door handles cannot be open any of the doors from the inside you have to open it from the outside because the plastic of the inside door handles are made of cheap plastic and Chrysler knows about it ever since 2005 to 2011 and never had a recall what concerns me with people have small children that you can't get out of the vehicle in a time of the emergency and it really concerns me if the vehicle ever caught on fire or flooded or underwater you can't get out and it's the death trap
NHTSA ODI #11495832
165,000 miles · Sep 25, 2019
StructureSuspensionWheels
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH OVER A SPEED HUMP, THE FRONT DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRE…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH OVER A SPEED HUMP, THE FRONT DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. *PM*JB
NHTSA ODI #11257942
165,000 miles · Dec 30, 2018
Electrical SystemEngineStructureFire
SHORTLY AFTER MY HUSBAND GOT HOME WE HEARD SOMEONE HONKING THEIR HORN OUTSIDE OF OUR APARTMENT, SO WE LOOKED AND OUR VEHICLE WAS ON FIRE. IT WAS PARKED AND NOT RUNNING WHEN IT HAPPENED.
NHTSA ODI #11164085
154,000 miles · May 28, 2017
Structure
ADDENDUM TO COMPLAINT #10991940 FILED 5-27-17. PART NUMBER 5HS27BDXAN. SEE PHOTO BELOW.
NHTSA ODI #10991978
154,000 miles · May 27, 2017
Structure
USING THE GRAB BAR ON THE DRIVER'S SIDE, PLASTIC COSMETIC HOUSING MOVED AND WAS NO LONGER STABLE. UPON REMOVAL OF THE PLASTIC HOUSING, WE FOUND THE PLASTIC SUPPORT AROUND THE SCREW HAD SPLIT IN HALF, ALLOWING THE UNIT TO MOVE WHEN USED. GRAB BAR IS HEAVILY USED TO ASSIST GETTING INTO THE VEHICLE. ORDERED NEW GRAB BAR, A DODGE …
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USING THE GRAB BAR ON THE DRIVER'S SIDE, PLASTIC COSMETIC HOUSING MOVED AND WAS NO LONGER STABLE. UPON REMOVAL OF THE PLASTIC HOUSING, WE FOUND THE PLASTIC SUPPORT AROUND THE SCREW HAD SPLIT IN HALF, ALLOWING THE UNIT TO MOVE WHEN USED. GRAB BAR IS HEAVILY USED TO ASSIST GETTING INTO THE VEHICLE. ORDERED NEW GRAB BAR, A DODGE RAM PICKUP OWNER WAS IN JEEP PARTS DEPT, ORDERING ONE FOR HIS TRUCK. HOW MANY MORE HAVE BEEN REPLACED, NEEDS TO BE STRONGER TO SUPPORT THE WEIGHT OF A DISABLED PERSON GETTING INTO THE CAR/TRUCK.
NHTSA ODI #10991940
Mileage unknown · Nov 4, 2015
Structure
2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE FRAME RUSTS AND SEVERAL REPAIR ISSUES. *SMD THE CONSUMER LEARNED THE VEHICLE WAS IN A COLLISION, BEFORE HE PURCHASED IT. THE VEHICLE WAS REPAIRED USING NON-TREATED PANELS. SO EVENTUALLY, THE VEHICLE WAS GOING TO RUST. *JB
NHTSA ODI #10806925
Mileage unknown · Oct 23, 2015
Electrical SystemStructureVisibility/wiper
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WINDOW LEAKED WATER INSIDE THE VEHICLE. IN ADDITION, THE WINDSHIELD WIPER MECHANISM DID NOT EMIT FLUID CAUSING THE WIPERS TO BE UNABLE TO CLEAN THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WA…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WINDOW LEAKED WATER INSIDE THE VEHICLE. IN ADDITION, THE WINDSHIELD WIPER MECHANISM DID NOT EMIT FLUID CAUSING THE WIPERS TO BE UNABLE TO CLEAN THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10785558
70,000 miles · Jul 12, 2015
Electronic Stability Control (esc)Power TrainService BrakesCrashInjury
DROVE FROM CA TO AZ. TURNED JEEP ENGINE OFF !!! VISIT WITH SON & LEAVE TRAILER I HAD BEEN TOWING. I TURN IGNITION ON PUT IN DRIVE NEVER TOUCHED ACCELERATOR. JEEP SPEED OUT QUICKLY (SUDDEN ACCELERATION) OUT OF DRIVEWAY TOWARDS HOME ACROSS STREET - TWO CARS IN DRIVEWAY. GRABBED STEERING WHEEL VEERING JEEP AWAY FROM HOME & TWO P…
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DROVE FROM CA TO AZ. TURNED JEEP ENGINE OFF !!! VISIT WITH SON & LEAVE TRAILER I HAD BEEN TOWING. I TURN IGNITION ON PUT IN DRIVE NEVER TOUCHED ACCELERATOR. JEEP SPEED OUT QUICKLY (SUDDEN ACCELERATION) OUT OF DRIVEWAY TOWARDS HOME ACROSS STREET - TWO CARS IN DRIVEWAY. GRABBED STEERING WHEEL VEERING JEEP AWAY FROM HOME & TWO PARKED VEHICLES. WENT DOWN EMBANKMENT AND DID 360. I FLIPPED JEEP AND IT STOPPED ENDED UP ON PASSENGER SIDE. NEIGHBORS & SON SAW ENTIRE CRASH. COULD NOT BREATHE DUE TO SEAT BELT CRUSHING CHEST & ME BEING UPSIDE DOWN. SON PULLED SEAT BELT FROM CRUSHING ME. AMBULANCE TO ER AND NO NEURO ON DUTY TOLD COULD TAKE ME VEGAS 2 TO 3 HOURS AWAY. FINALLY WENT TO NEURO TOLD POST CONCUSSION SYNDROME. AFTER LITTLE HELP, WENT TO BOULDER CO NEURO CENTER AND TOLD POST CONCUSSION SYNDROME, PTSD AND VESTIBULAR PROBLEMS WAS IN REHAB THERAPY ONE MONTH. KEEP JEEP IN GARAGE TO PROTECT THE EVIDENCE BUT NO ATTORNEY FIRM WOULD TAKE CASE AS STATED THE CRASH "DID NOT IMPACT THE REST OF MY LIFE" TOLD BY AZ ATTORNEY FIRM. I WORKED FED COURTS IN LOS ANGELES, CA OVER 20 YEARS AND CAN SAY EMPHATICALLY THERE WAS NO DRIVER ERROR. I KEPT FOR 3 MONTHS LOOKING FOR ATTORNEY FIRM BUT IN THE INTERIM I FOUND [XXX] WITH CONSUMER AFFAIRS AND REALIZED OTHER PEOPLE WHO DEALT WITH SAME "SUDDEN ACCELERATION" WERE GIVEN RESULTS "DRIVER ERROR". I MADE A REPORT WITH CONSUMER AFFAIRS AND WAS TOLD TO BRING MY STORY TO YOUR AGENCY AS WELL. AAA INSURANCE COMPANY TOTALED JEEP AND PICKED IT UP JUNE 30TH AND SAID " NOT DRIVER ERROR" BUT MECHANICAL. PLEASE INVESTIGATE AND INFORM OTHERS TO PROTECT THEMSELVES AND THEIR FAMILIES. A RECALL NEEDS TO HAPPEN. NOTHING CAN HELP ME NOW BUT I CAN TELL YOU I AM TELLING EVERYONE ON SOCIAL MEDIA AND GETTING THE WORD OUT AS THIS NEVER SHOULD HAVE HAPPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10733506
140,300 miles · Jan 19, 2015
Structure
WATER LEAKING FROM A-PILLARS ON DRIVER AND PASSENGER SIDES OF VEHICLES. WATER DRIPS INTO CABIN AND DOWN INTO AREA WITH ELECTRICAL COMPONENTS. *TR
NHTSA ODI #10676383
129,000 miles · Jun 22, 2014
EngineStructure
EVERY TIME IT RAINS THE JEEP WONT START BEEN TO THE GARAGE TWICE THEY ALL THINK ITS THE STARTER BUT THEN YOU LET IT SIT ONCE ITS ALL DRY IT FIRES RIGHT UP SO NO ONE IS SURE WHY AND WHAT'S HAPPENING BUT HAPPENS EVERY RAIN STORM. *TR
NHTSA ODI #10605014
Official recalls
5Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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