IllustrationTHE DRIVERS WINDOW REGULATOR IS NOT WORKING. SECOND PROBLEM IS WHEN I START MY JEEP UP AND PUT IT DRIVE IT SOMETIMES MAKES A CLUNK NOISE , LIKE IT' GOING IN HARD AND ALL THE BOXES LIGHT UP AROUND THE P.N.R.D. AND IT HAS NO POWER. I HAVE TO TURN IT OFF AND RESTART IT AND IT CLEARS IT UP. *TR
2007 Jeep Grand Cherokee
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2007 Jeep Grand Cherokee do not stand out strongly from the model-year median of 726.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Cherokee years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1030–25K
14325–50K
16350–75K
13375–100K
152100–150K
46150K+
740 reports with mileage · 368 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 658 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 196 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 169 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
31 crash reports11 fire reports15 injury reports
Visibility complaints
15 reportsAFTER BEING PARKED THE JEEP WOULD NOT START, CODE DISPLAYED IN THE DASH STATED TRANSMISSION OVER TEMP, AFTER SITTING FOR ABOUT 30 MORE MINUTES THE JEEP STARTED - DROVE HOME AND IT WOULD NOT START AGAIN - TOOK IT TO A GARAGE AND THEY COULD NOT GET THE PROBLEM TO REPLICATE AFTER HAVING IT FOR A WEEK. JULY 5, 2011 - JEEP WOULD NOT…
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AFTER BEING PARKED THE JEEP WOULD NOT START, CODE DISPLAYED IN THE DASH STATED TRANSMISSION OVER TEMP, AFTER SITTING FOR ABOUT 30 MORE MINUTES THE JEEP STARTED - DROVE HOME AND IT WOULD NOT START AGAIN - TOOK IT TO A GARAGE AND THEY COULD NOT GET THE PROBLEM TO REPLICATE AFTER HAVING IT FOR A WEEK. JULY 5, 2011 - JEEP WOULD NOT START AGAIN, TRANSMISSION OVER TEMP CODE, STILL INTERMITTENT, AFTER 2 WEEKS THE GARAGE REPLACED THE TRANSMISSION CONTROL MODULE, AUGUST 6, 2012 - TRANSMISSION OVER TEMP ERROR CODE, THIS TIME IT WILL NOT START AFTER ANY PAUSE IN DRIVING, HAD IT TOWED TO THE DEALER AND THEY ARE SAYING ITS THE STARTER (JEEP NOW HAS ABOUT 65,000 MILES ON IT) - ALSO HAD TO REPLACE THE RIGHT FRONT SPEED SENSOR (IT IS BAD AND CAUSING THE TRACTION CONTROL SYSTEM NOT TO FUNCTION PROPERLY).[ADDITIONAL NOTES: HAD TO REPLACE THE ESM AT 28596 MILES, JEEP LOSS OF ENGINE POWER AND ALL LIGHTS LIT UP ON GEAR SHIFTER, AT 27170 MILES HAD TO REPLACE BOTH FRONT WINDOW REGULATORS]. *TR
2007 JEEP GRAND CHEROKEE 4X4.. MY DRIVER SIDE WINDOW PANEL FOR THE PASSENGER WINDOW GOES DOWN BUT NOT UP AND STOPS MID WAY AND GOES BACK DOWN. I JUST HAD MY STARTER REPLACE DUE TO CORROSION OF THE CONNECTORS, AND DEALER WOULD NOT REPLACE CONNECTORS, JUST BRUSHED OFF AND STATED I NEED NEW STARTER.... *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A GLARE REFLECTING OFF THE SPEEDOMETER ON THE INSTRUMENT PANEL, IMPAIRING THE CONTACTS VISION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN ADVISED THE CONTACT THAT THE SPEEDOMETER WAS PART OF THE AESTHETIC D…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A GLARE REFLECTING OFF THE SPEEDOMETER ON THE INSTRUMENT PANEL, IMPAIRING THE CONTACTS VISION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN ADVISED THE CONTACT THAT THE SPEEDOMETER WAS PART OF THE AESTHETIC DESIGN OF THE VEHICLE AND COULD NOT BE CHANGED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 700.
I BOUGHT A 2007 JEEP CHEROKEE I AM A SENIOR CITIZEN ON A FIXED INCOME I BOUGHT THIS CAR BECAUSE I WANTED TO FEEL SAFE NOW I HAVE 2 WINDOWS THAT FAILED AT THE SAME TIME AND WONT ROLL UP JEEP WANT ME TO REPLACE 2 WINDOWS AND REGULATORS TO FIX THERE PROBLEM. $900.00 I HAVE OWNED DODGE PRODUCTS SINCE 67 . STEP UP TAKE RESPONSIBILIT…
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I BOUGHT A 2007 JEEP CHEROKEE I AM A SENIOR CITIZEN ON A FIXED INCOME I BOUGHT THIS CAR BECAUSE I WANTED TO FEEL SAFE NOW I HAVE 2 WINDOWS THAT FAILED AT THE SAME TIME AND WONT ROLL UP JEEP WANT ME TO REPLACE 2 WINDOWS AND REGULATORS TO FIX THERE PROBLEM. $900.00 I HAVE OWNED DODGE PRODUCTS SINCE 67 . STEP UP TAKE RESPONSIBILITY .ESPECIALLY SINCE YOU'VE GOTTEN BAILED OUT . THIS WILL BE MY LAST DODGE PRODUCT .I OWN 3 DODGE PRODUCTS RIGHT NOW AND MY SON HAS 2 INCLUDING THE 97 JEEP CHEROKEE WITH THE DEATH WOBBLE YOU DIDN'T RECALL..WHICH WAS JUST A 1/4 BOLT .THAT YOU JUST GAVE DIRECTIONS ON HOW THO FIX AND MY SON HAD TO PAY TO GET YOU PROBLEM FIXED. *TR
REGARDING WINDSHIELD CLEARING OF 2002 JEEP AND 2007 JEEP GRAND CHEROKEE. THE DRIVER SIDE WINDSHIELD WIPER DOES NOT CLEAR THE CENTER OF THE WINDSHIELD. THE DEALER SUGGESTED THAT I REPLACE THE WIPER, WHICH I DID WITHOUT SUCCESS. THE AREA THAT DOES NOT CLEAR IS DIRECTLY IN LINE WITH THE DRIVERS VIEW. THE PASSENGER SIDE CLEARS W…
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REGARDING WINDSHIELD CLEARING OF 2002 JEEP AND 2007 JEEP GRAND CHEROKEE. THE DRIVER SIDE WINDSHIELD WIPER DOES NOT CLEAR THE CENTER OF THE WINDSHIELD. THE DEALER SUGGESTED THAT I REPLACE THE WIPER, WHICH I DID WITHOUT SUCCESS. THE AREA THAT DOES NOT CLEAR IS DIRECTLY IN LINE WITH THE DRIVERS VIEW. THE PASSENGER SIDE CLEARS WELL. I CONTACTED A COMPANY THAT REPLACES WINDSHIELDS AND THEY TOLD ME THAT THE PROBLEM IS WITH THE SPRING TENSION ON THE WIPER ARM. I DID NOT YET REPLACE THE ARE THINKING THAT A NEW ARM WOULD HAVE THE SAME SPRING TENSION. MY DAUGHTERS JEEP ( THE 2002) HAS THE SAME PROBLEM. HOW COULD THIS CONDITION HAVE EXISTED FOR 5 YEARS WITHOUT CORRECTION? IT WOULD SEEM UNLIKELY THAT THESE 2 CARS ARE THE ONLY ONES THAT HAVE THIS PROBLEM. DO YOU HAVE ANY RECORD OF THIS CONDITION CAUSING ACCIDENTS? *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE FROM THE CORNERS OF THE WINDSHIELD. THE DEALER STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH; THEREFORE, THEY COULD NOT REPAIR A SALVAGED VEHICLE OR ONE INVOLVED IN A CRASH. THE FAILURE MILEAGE WAS 19,000 AND CURRENT M…
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TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE FROM THE CORNERS OF THE WINDSHIELD. THE DEALER STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH; THEREFORE, THEY COULD NOT REPAIR A SALVAGED VEHICLE OR ONE INVOLVED IN A CRASH. THE FAILURE MILEAGE WAS 19,000 AND CURRENT MILEAGE WAS 22,000.
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT NOTICED WATER ENTERING THE VEHICLE THROUGH THE SUNROOF. THE WATER ENTERED THE DRIVER'S SIDE OF THE INSTRUMENT PANEL AND DAMPENED THE FRONT FLOOR OF THE VEHICLE. THE FAILURE CAUSED THE INTERMENT PANEL COMPONENTS (RADIO), AS WELL AS THE DRIVER AND PASSENGER SIDE WINDOW…
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TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT NOTICED WATER ENTERING THE VEHICLE THROUGH THE SUNROOF. THE WATER ENTERED THE DRIVER'S SIDE OF THE INSTRUMENT PANEL AND DAMPENED THE FRONT FLOOR OF THE VEHICLE. THE FAILURE CAUSED THE INTERMENT PANEL COMPONENTS (RADIO), AS WELL AS THE DRIVER AND PASSENGER SIDE WINDOWS TO NOT WORK PROPERLY FOR DAYS AT A TIME. THE CONTACT DISCOVERED THIS FAILURE APPROXIMATELY 2-3 WEEKS AFTER PURCHASING THE VEHICLE. THE VEHICLE HAS BEEN TO THE DEALER MORE THAN TWELVE TIMES FOR THIS ISSUE. THE DEALER FINALLY CONCLUDED THAT NOTHING WAS WRONG WITH THE VEHICLE AND IT WAS DESIGNED TO WORK IN THAT MANNER. THERE WAS NO REMEDY AVAILABLE. THE CONTACT HAS A VIDEO AND PICTURES AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
HEATER STARTED BLOWING COLD AIR ON DRIVERS SIDE. BLEND DOOR BROKE AND FELL DOWN INSIDE THE DASH. I PAID $130 FOR "HEATERTREATER" FIX AND REPAIRED THE BROKEN DOORS BY CONVERTING THE DUAL CONTROLS TO SINGLE DRIVERS SIDE CONTROL ONLY. *TR
POWER WINDOW FAILURE (DESIGN FLAW) MY DRIVER AND PASSENGER WINDOWS HAVE BOTH FAILED. AFTER RESEARCH ON THE INTERNET, THIS IS A COMMON PROBLEM FOR JEEP AND THEY HAVE NOT ADDRESSED THE ISSUE, STILL SELLING THE DEFECTIVE PART WITH NO MODIFICATIONS TO CORRECT ISSUE. *TR
Official recalls
514V438000 · Electrical System:ignition:switch
Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
13V175000 · Electrical System; Power Train:transfer Case (4-WHEEL Drive)
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
07V434000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
07V415000 · Service Brakes, Hydraulic:foundation Components:disc:caliper
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
06V493000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.