NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
10 reportsClear category filter165,000 miles · Sep 25, 2019
StructureSuspensionWheels
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH OVER A SPEED HUMP, THE FRONT DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRE…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH OVER A SPEED HUMP, THE FRONT DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. *PM*JB
NHTSA ODI #11257942
113,000 miles · Oct 20, 2018
Exterior LightingSuspension
THERE WAS A RED LIGHTNING BULB THAT CAME OUT ON MY DASH
NHTSA ODI #11141536
105,000 miles · Mar 23, 2018
Electrical SystemPower TrainSuspension
TRANSFER CASE, SUSPENSION AND IGNITION SWITCH SEEMS TO BE CAUSING MAJOR ISSUES AFTER 105,000 MILES AND THE "WARRANTY" JUST ENDED JUST BEFORE ALL THESE ISSUES STARTED HAPPENING. WHEN TRIED TO START ONCE THE ENGINE SHUTTERED THEN TURNED OFF. STARTED UP AFTER THAT, BUT THEN IT HAS ISSUES WANTING TO ACCELERATE AND CAN FEEL THE JEEP …
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TRANSFER CASE, SUSPENSION AND IGNITION SWITCH SEEMS TO BE CAUSING MAJOR ISSUES AFTER 105,000 MILES AND THE "WARRANTY" JUST ENDED JUST BEFORE ALL THESE ISSUES STARTED HAPPENING. WHEN TRIED TO START ONCE THE ENGINE SHUTTERED THEN TURNED OFF. STARTED UP AFTER THAT, BUT THEN IT HAS ISSUES WANTING TO ACCELERATE AND CAN FEEL THE JEEP STRUGGLING AT TIMES TO SWITCH GEARS OR WHATEVER THE TRANSFER CASE MAY ASSIST IN. ALSO HAVE NOTICED THE SUSPENSION HAS START TO ROCK.
NHTSA ODI #11081007
118,000 miles · May 8, 2017
Suspension
WHILE DRIVING CAR DEVELOPS WOBBLE. ACCELERATING OR PUTTING CAR IN NEUTRAL HAS NO EFFECT. I REPLACED FRONT ROTORS, CALIPERS AND BRAKE HOSES TO NO AVAIL.
NHTSA ODI #10984388
103,200 miles · Jul 27, 2015
SuspensionUnknown Or Other
PROBLEM: EXCESSIVE VIBRATION OF FRONT END FIRST NOTICED WHEN INCREASING UP TO SPEED ENTERING 55 MPH HIGHWAY. I BROUGHT THE JEEP TO THE CHRYSLER JEEP DEALER WHERE I BOUGHT IT AND THEY TOLD ME THERE WAS A FRONT END ISSUE AND THEY NEEDED TO ORDER PARTS FOR THE REPAIR. I WAS TOLD I HAD TO PREPAY FOR THE PARTS , WHICH I DID. THE PART…
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PROBLEM: EXCESSIVE VIBRATION OF FRONT END FIRST NOTICED WHEN INCREASING UP TO SPEED ENTERING 55 MPH HIGHWAY. I BROUGHT THE JEEP TO THE CHRYSLER JEEP DEALER WHERE I BOUGHT IT AND THEY TOLD ME THERE WAS A FRONT END ISSUE AND THEY NEEDED TO ORDER PARTS FOR THE REPAIR. I WAS TOLD I HAD TO PREPAY FOR THE PARTS , WHICH I DID. THE PARTS ORDERED AND REPLACED WERE; STEERING RACK AND BOTH TIE RODS. THESE WERE REPLACED ON 8/20/13. A FEW DAYS LATER THE SAME PROBLEM HAPPENED, EXCESSIVE VIBRATION WHILE GETTING UP TO SPEED ENTERING THE HIGHWAY. I IMMEDIATELY DROVE TO THE DEALER, THEY TEST DROVE THE VEHICLE AND COULD NOT FIND THE PROBLEM THEY ASKED ME TO KEEP AN EYE ON IT AND THE ISSUE HAPPENED AGAIN. THERE WERE AT THE LEAST TWO TIMES I WAS ASKED TO LEAVE MY JEEP WITH THEM SO THEY COULD DRIVE IT FOR A FEW DAYS. THEY CLAIM THE ISSUE NEVER AROSE. 2 YEARS LATER AND I AM STILL HAVING THE SAME ISSUE OCCASIONALLY. IT DOES NOT HAPPEN EVERY DAY BUT WHEN IT DOES HAPPEN WHAT ALLEVIATES IT IS IF I STOP ON THE SHOULDER OF THE HIGHWAY AND START AGAIN. THE DEALER DOES HAVE THE RECORDS OF MY NUMEROUS VISITS FOR THE SAME ISSUE AND IT HAS NEVER BEEN RESOLVED.
NHTSA ODI #10743980
50 miles · Oct 9, 2014
Suspension
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY EXPERIENCE A VIOLENT FRONT END WOBBLE AND VIBRATION. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS O…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY EXPERIENCE A VIOLENT FRONT END WOBBLE AND VIBRATION. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 50.
NHTSA ODI #10643515
77,986 miles · Oct 6, 2013
SteeringSuspension
2007 JEEP GRAND CHEROKEE EXPERIENCING INTERMITTENT VIOLENT WOBBLING INSTABILITY WHEN DRIVEN AT SPEEDS 30-MPH & GREATER. VEHICLE IS NEVER USED OFF ROAD. JEEP HAS BEEN IN SHOP 56-DAYS CUMULATIVE SINCE AUG 09, JEEP KEEPS SAYING PARTS ARE BACKORDERED. I PICKED UP CAR TWO TIMES AFTER REPAIRS & HAD TO BRING VEHICLE BACK TO JEEP WITHIN…
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2007 JEEP GRAND CHEROKEE EXPERIENCING INTERMITTENT VIOLENT WOBBLING INSTABILITY WHEN DRIVEN AT SPEEDS 30-MPH & GREATER. VEHICLE IS NEVER USED OFF ROAD. JEEP HAS BEEN IN SHOP 56-DAYS CUMULATIVE SINCE AUG 09, JEEP KEEPS SAYING PARTS ARE BACKORDERED. I PICKED UP CAR TWO TIMES AFTER REPAIRS & HAD TO BRING VEHICLE BACK TO JEEP WITHIN A DAY BOTH TIMES BECAUSE PROBLEM RECURS. DEALER HAS CHARGED FOR 3 SEPARATE REPAIRS AND PROBLEM IS STILL NOT CORRECTED. I PAID FOR FIRST REPAIR A FRONT END BUSHING OUT OF POCKET $220.00 TO FIX THIS WOBBLE, WHICH DIDN'T RESOLVE ISSUE. MY CAR INSURANCE COMPANY THEN PAID JEEP FOR A NEW DRIVE SHAFT REPLACEMENT $1,348.00 TO FIX THE WOBBLE, WHICH DIDN'T RESOLVE ISSUE. MY CAR INSURANCE COMPANY THEN PAID JEEP $2,165.00 FOR A NEW TRANSMISSION TORQUE CONVERTER TO FIX THE WOBBLE AND TOLD JEEP THEY HAD TO GUARANTEE THE REPAIR OR WOULD NEED REIMBURSEMENT. JEEP REPLACED TORQUE CONVERTER AND INSURANCE PAID THEM FOR REPAIR. I HAD THE CAR LESS THAN 24-HOURS AND WOBBLE OCCURRED AGAIN AT APPROXIMATELY 35 TO 40-MPH. CAR IS NOW BACK AT JEEP SERVICE AS OF 10/05/13. I HAD BOUGHT THIS CAR NEW FROM CHRYSLER JEEP. IT HAS ALWAYS ONLY BEEN USED FOR HOME PRIVATE USE. ALL REPLACEMENT PARTS ARE JEEP PARTS. EVEN THE TIRES WHEN REPLACED ARE THE SAME EXACT MAKE AND MODEL THAT HAD CAME WITH THE VEHICLE WHEN IT WAS FIRST BOUGHT. JEEP LAST SAID BEFORE I PICKED UP CAR AFTER THEY REPLACED TORQUE CONVERTER THAT THEY DROVE CAR 100 MILES AND DIDN'T EXPERIENCE THE WOBBLE AGAIN. AFTER I PICKED UP CAR WOBBLE OCCURRED IN LESS THAN 24-HOURS / UNDER 30-MILES OF DRIVING. WHEN I BROUGHT IT BACK JEEP WAS UPSET AND SAID THEY DIDN'T FEEL IT BEFORE I PICKED IT UP AND THAT THEY WOULD HAVE TO REIMBURSE MY INSURANCE IF THIS WASN'T FIXED. NOW WHAT? THE CAR IS NOW BACK AT JEEP SINCE YESTERDAY OCT 06. YESTERDAY WAS THE FIRST TIME THEY GAVE ME A LOANER CAR THAT I AM USING. *TR
NHTSA ODI #10546932
Mileage unknown · Nov 7, 2012
Suspension
RECEIVED A RECALL NOTICE FOR REAR SUSPENSION LOWER CONTROL ARMS ON JUNE 28, 2012. LETTER STATES "COULD CAUSE A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH." DEALER IS STILL UNABLE TO GET MY PART DUE TO BACKORDER FROM CHRYSLER AND RESTRICTIONS ON HOW MANY THEY ARE ALLOWED TO ORDER. I WAS TOLD THE PART MAY NOT BE AVAILABLE FOR ANOTH…
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RECEIVED A RECALL NOTICE FOR REAR SUSPENSION LOWER CONTROL ARMS ON JUNE 28, 2012. LETTER STATES "COULD CAUSE A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH." DEALER IS STILL UNABLE TO GET MY PART DUE TO BACKORDER FROM CHRYSLER AND RESTRICTIONS ON HOW MANY THEY ARE ALLOWED TO ORDER. I WAS TOLD THE PART MAY NOT BE AVAILABLE FOR ANOTHER 2-3 MONTHS. THIS IS UNACCEPTABLE AND IRRESPONSIBLE. I MAY CRASH DUE TO CHRYSLER'S INABILITY TO PROVIDE A PART THAT THEY TELL ME TO REPLACE. THEY NEED TO STEP UP AND HAVE THE PARTS AVAILABLE FOR THE DEALERS. *TR
NHTSA ODI #10483570
30,000 miles · Mar 3, 2011
Suspension
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC FOR EXCESSIVE TIRE WEAR WHEN THE CONTACT WAS INFORMED THAT ALL FOUR COIL SPRINGS WERE FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 30,000.
NHTSA ODI #10386290
20,000 miles · Oct 20, 2008
SteeringSuspension
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHEN THE CONTACT TURNS THE STEERING WHEEL ALL THE WAY TO THE RIGHT, THE INSIDE OF THE TIRE WOULD RUB AGAINST THE STABILIZER BAR. HE COULD HEAR A GROWLING NOISE, WHICH ALERTED HIM TO THE FAILURE. THE DEALER COULD NOT FIND ANY FAILURES; HOWEVER, THEY ADVISED HIM NOT TO TURN THE ST…
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TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHEN THE CONTACT TURNS THE STEERING WHEEL ALL THE WAY TO THE RIGHT, THE INSIDE OF THE TIRE WOULD RUB AGAINST THE STABILIZER BAR. HE COULD HEAR A GROWLING NOISE, WHICH ALERTED HIM TO THE FAILURE. THE DEALER COULD NOT FIND ANY FAILURES; HOWEVER, THEY ADVISED HIM NOT TO TURN THE STEERING WHEEL ALL THE WAY. THE CONTACT BELIEVED THAT THIS COULD NOT BE AVOIDED. THE MANUFACTURER INFORMED HIM TO GET HIS VEHICLE INSPECTED AGAIN. HE TOOK THE VEHICLE TO ANOTHER DEALER AND THEY STATED THAT THE FRONT CARRIAGE WAS OFF CENTER. THE DEALER ADJUSTED THE CENTERING AND REALIGNED THE FRONT END. AFTER A FEW DAYS, HE TURNED THE WHEEL AGAIN AND HEARD THE GROWLING NOISE. THE CURRENT MILEAGE WAS APPROXIMATELY 22,900 AND FAILURE MILEAGE WAS APPROXIMATELY 20,000. UPDATED 12/11/08. *LJ THE MANUFACTURER TOLD THE DEALER TO REPLACE THE STABILIZER BAR. UPDATED 12/11/08. *JB
NHTSA ODI #10246072
Official recalls
5Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.