THE AIR CONDITIONER DID NOT WORK. THE DEALER EXAMINED THE VEHICLE AND FOUND THAT THE AIR CONDITIONER EVAPORATOR WAS DEFECTIVE. AT 44000 MILES ANOTHER EVAPORATOR WAS REPLACED. CURRENTLY, ANOTHER EVAPORATOR WAS NEEDED FOR THIS SAME VEHICLE. *AK CHRYSLER PLYMOUTH FORD REPLACED THE A/C AT 22K MILES, AUTOWAY DODGE REPLACED TH…
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THE AIR CONDITIONER DID NOT WORK. THE DEALER EXAMINED THE VEHICLE AND FOUND THAT THE AIR CONDITIONER EVAPORATOR WAS DEFECTIVE. AT 44000 MILES ANOTHER EVAPORATOR WAS REPLACED. CURRENTLY, ANOTHER EVAPORATOR WAS NEEDED FOR THIS SAME VEHICLE. *AK CHRYSLER PLYMOUTH FORD REPLACED THE A/C AT 22K MILES, AUTOWAY DODGE REPLACED THE A/C AT 48K MILES, AND AGAIN AT 75K MILES. *SC *JB
NHTSA ODI #10073551
Mileage unknown · Jun 19, 2001
Electrical SystemEngine And Engine CoolingEquipment
IBOUGHT THE CAR IN FEBURAURY. I BROUGHT IT BACK IN 3 DAYS WITH THE THE VAN MAKING A NOISE IN IT THEY REPLACED THE SERPENTENE BELT. I NO LONGE HERD THE NOISE FOR A LITTLE WHILE. WHEN I BOUGHT IT I WAS TOLD THEY WOULD FIX THE A/C I WOULD HAVE TO BRING IT BACK IN TO FIX IT. I BROUGHT IT BACK AND THEY SAID IT WAS FIXED ND IT ONLY WO…
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IBOUGHT THE CAR IN FEBURAURY. I BROUGHT IT BACK IN 3 DAYS WITH THE THE VAN MAKING A NOISE IN IT THEY REPLACED THE SERPENTENE BELT. I NO LONGE HERD THE NOISE FOR A LITTLE WHILE. WHEN I BOUGHT IT I WAS TOLD THEY WOULD FIX THE A/C I WOULD HAVE TO BRING IT BACK IN TO FIX IT. I BROUGHT IT BACK AND THEY SAID IT WAS FIXED ND IT ONLY WORKED FOR THE DRIVE HALF WAY HOME. I THEN BROUGHT IT BACK FOR FOUR DAYS WHILE THEYTOOK APARRT THE DASH BOARD AND REPLACED THE EVAPORATOR. I CHECKED TO SEE IF THE A/C WORKED AND IT DID BUT I TURNED OFF DUE TO LITTLE GAS IN THE TANK. THE NEXT TIME I USED IT WAS IN APRIL TO GO TO THE BEACH WTH FRIENDS. IT WORKED GOING UP THERE AND THEN ON THE WAY BACK IT WAS NOT WORKING AND MY VAN OVER HEATED. I THEN BROUGHT IT TO THEM AND ASKED THEM TO LOOK AT IT. THEY THEN RIGGED A FUSE TO THE CLUTCH TO KEEP THE FAN ON AT ALL TIMES SO IT WOULD NOT OVER HEAT. I FELT THAT THEY WERE GOING TO CHARGE ME FR IT TO BE REPAIRED FOR THIS TIME IT WAS AFTER THE 30 DAY WARRANTY SO THERE FOR I WAS WAITING TO SEE IF I COULD GET MONEY TOGETHER TO FIX IT. I THEN STATED HAVING PROBLEMS WITH IT OVER HEATING SO I CALLED THEM AFTE ANOTHER MECHANICLOOKED AT IT AND SAID IT WAS A FIRE WAITING TOHAPPEN AND THINGS WERE NOT PUT IN CORRECTLY, HE EVEN TOLD THEM AND THY TOLD HIM TO TELL ME TO MAKE AN APPT. SO I CALLED AND THEY TOLD ME THEY COULD NOT GET IT UNTIL WED. I EXPLAINED I HAD TO GO OUT OF TOWN AND THAT IT WAS A FIRE HAZARD. I THEN ASKED IF I COULD BRING IT IN TO HAVE HIM LOOK ATT IT AN HE SAID NO IT WOULD BE WED. I TRIED TO HAVE THEM LOK AND SEE IF THEY COULD COME UP WITH A GAME PLAN. I THEN CALLED THEM YESTEDAY AND HE SAID I REFUSEDTO BRING IT INAND THAT IS NOT TE CASE. I TOLD HIM I WAS GOING TO BRING IT TO YOU AND E SAID GO A HEAD AND THEN HUNG UP ON ME.I THEN CALLED BACK TALKED TO THE OWNER AND HE LISTENED TEMPORARLY UNTIL I TOLD HIM I USED THE A/C ONCE HE THEN SAID I WAS BEING DISHONEST AND THEN AT THAT POINT I TOLD HIM HE HAS NO RIGHT CALLING ME A LIER .*AK
NHTSA ODI #747080
Mileage unknown · Sep 30, 2000
Equipment
AIR CONDITIONER GIVES OFF AN UNPLEASANT ODOR; WHICH, CAUSES DIFFICULTY BREATHING, NAUSEA HEADACHE, AND VOMITING.*AK
NHTSA ODI #732955
Mileage unknown · Jul 19, 2000
Equipment
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ODI #725678
Mileage unknown · Aug 2, 1999
Engine And Engine CoolingEquipmentPower Train
AIR CONDITIONER WOULD OVERHEAT DUE TO FAN GOING/BLOWING BACKWARDS. THE ENGINE HAD BLOWN THE HEAD GASKETS AT 16,000 MILES. THE TRANSMISSION WENT OUT. THE VEHICLE HAD MADE POPPING SOUNDS & THEN BROKE DOWN. *AK
NHTSA ODI #844077
Mileage unknown · Jul 30, 1999
Equipment
THIS HAS BEEN A REPEATED PROBLEM THAT THE DEALER CANNOT DUPLICATE. THE PROBLEM IS THAT THE AIR CONDITIONER FAILS DURING A LONG DURATION SUSTAINED HIGH SPEED (HIGHWAY DRIVING) TRIP THAT THEY OBVIOUSLY CANNOT DUPLICATE. THE PROBLEM EXISTS AND OCURRS EVERY TIME IN THE DESCRIBED SENARIO. HOWEVER, SINCE THEY CANNOT DUPLICATE, THEY…
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THIS HAS BEEN A REPEATED PROBLEM THAT THE DEALER CANNOT DUPLICATE. THE PROBLEM IS THAT THE AIR CONDITIONER FAILS DURING A LONG DURATION SUSTAINED HIGH SPEED (HIGHWAY DRIVING) TRIP THAT THEY OBVIOUSLY CANNOT DUPLICATE. THE PROBLEM EXISTS AND OCURRS EVERY TIME IN THE DESCRIBED SENARIO. HOWEVER, SINCE THEY CANNOT DUPLICATE, THEY WILL NOT REPLACE THE AIR CONDITIONER AS I REQUESTED IN THIS LAST VISIT (07/30/1999). THIS PROBLEM HAS SPANNED THREE SUMMERS, EVER SINCE OWNING THE VEHICLE. I BELIEVE THAT THE DEALER HAS FAITHFULLY WORKED IN MY INTEREST TO CORRECT, HOWEVER, AFTER EXHAUSTING EVERY ALTERNATIVE WITH NO OTHER SOLUTION, I AM STILL LEFT WITH A FAULTY AIR CONDITIONER. I PLAN TO CONTACT THE MANUFACTURER NEXT TO PETITION A SOLUTION.
NHTSA ODI #709412
Mileage unknown · May 19, 1999
Equipment
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
NHTSA ODI #706658
Mileage unknown · Aug 21, 1998
EquipmentVehicle Speed Control
WHEN THE AIR CONDITIONER AND THE CRUISE CONTROL ARE ACTIVATED WHILE DRIVING THE VEHICLE STALLS UNEXPECTEDLY, WHICH ALMOST CAUSED AN ACCIDENT. BEEN TO DEALER 4 TIMES. CAUSE UNKNOWN. DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE DETAILS. *AK
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE.
Consequence & remedy
Consequence: A SCORE MARK WAS MADE ON THE WHEEL, AFFECTING THE DURABILITY OF THE WHEEL.
Remedy: DEALERS WILL REPLACE ALL ROAD WHEELS (AND FULL SIZE SPARE TIRES) WITH NEW WHEELS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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