STRUT TOWERS ARE CORRODED TO THE POINT YOU CAN SEE THROUGH THE TOP OFF THE STRUT TOWER HALFWAY AROUND THE TOP. THERE IS NUMEROUS COMPLAINTS OF THIS AND IF I HAD NOT BEEN INFORMED OF THIS IT WOULD HAVE LEAD TO A FAILURE OF THE STRUT SUPPORT. I AM CONCERNED THAT THIS HAS NOT BEEN ADDRESSED PREVIOUSLY. I CALLED THE MANUFACTURE AND …
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STRUT TOWERS ARE CORRODED TO THE POINT YOU CAN SEE THROUGH THE TOP OFF THE STRUT TOWER HALFWAY AROUND THE TOP. THERE IS NUMEROUS COMPLAINTS OF THIS AND IF I HAD NOT BEEN INFORMED OF THIS IT WOULD HAVE LEAD TO A FAILURE OF THE STRUT SUPPORT. I AM CONCERNED THAT THIS HAS NOT BEEN ADDRESSED PREVIOUSLY. I CALLED THE MANUFACTURE AND THEY ARE AWARE OF THE PROBLEM ALTHOUGH THEY ARE NOT WILLING TO REPAIR IT AT THEIR COSTS. PLEASE JUST DO A SEARCH OF THE INTERNET. YOU WILL FIND THIS IS A ISSUE THAT REQUIRES IMMEDIATE ATTENTION IN ORDER TO SAVE LIVES OR INJURIES. *TR
NHTSA ODI #10352610
124,000 miles · Jun 12, 2006
Power TrainSuspension
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT TRANSITION TO A HIGHER GEAR AND WOULD NOT REACH A SPEED OF MORE THAN 5MPH. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO REPLACED THE TRANSMISSION. THE DAY THE TRANSMISSION WAS REPAIRED THE VEHICLE BEGAN TO MAKE A CLICKING SOUND AND WAS TAKEN TO A LOCAL MECHANIC WHO DETERMINED THE…
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DT*: THE CONTACT STATED THE VEHICLE WOULD NOT TRANSITION TO A HIGHER GEAR AND WOULD NOT REACH A SPEED OF MORE THAN 5MPH. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO REPLACED THE TRANSMISSION. THE DAY THE TRANSMISSION WAS REPAIRED THE VEHICLE BEGAN TO MAKE A CLICKING SOUND AND WAS TAKEN TO A LOCAL MECHANIC WHO DETERMINED THE AXEL NEEDED TO BE REPLACED. LAST WEEK, WHILE DRIVING 35PMH ON AN EXIT RAMP, A LOUD POPPING NOISE WAS HEARD. AFTER STOPPING AT A STOP SIGN, THE VEHICLE FAILED TO MOVE FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE DRIVER SIDE TIE ROD END WAS REPLACED.
NHTSA ODI #10159611
9,000 miles · Aug 15, 2005
Suspension
FRONT STRUT TOWERS RUSTED OUT ON MY 1997 GRAND VOYAGER, SE , MINI VAN. *NM
NHTSA ODI #10132923
85,000 miles · Apr 13, 2005
Suspension
TOOK VEHICLE TO GARAGE TWICE FOR NOISES IN FROM END. MECHANIC FOUND RUSTING AT FRONT DRIVERS STRUT TOWER AND CRACKED METAL FROM AT LEAST ONE OF THE BOLTS TO THE CENTER OF THE TOWER. MECHANIC SAID HE HAD SEEN THIS BEFORE. ALSO SAID HE HAS HAD A NUMBER OF CARAVANS WITH NOISY FRONT ENDS THAT HE HAS NOT FOUND THE CAUSE OF NOISE, AN…
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TOOK VEHICLE TO GARAGE TWICE FOR NOISES IN FROM END. MECHANIC FOUND RUSTING AT FRONT DRIVERS STRUT TOWER AND CRACKED METAL FROM AT LEAST ONE OF THE BOLTS TO THE CENTER OF THE TOWER. MECHANIC SAID HE HAD SEEN THIS BEFORE. ALSO SAID HE HAS HAD A NUMBER OF CARAVANS WITH NOISY FRONT ENDS THAT HE HAS NOT FOUND THE CAUSE OF NOISE, AND HAS HAD CHRYSLER DEALER ASK HIM IF HE FOUND A SOLUTION TO THE NOISE FRONT END PROBLEM. FOUND OTHERS ON THE WEB WITH SAME PROBLEM. CANADA HAS SOME SORT OF AGREEMENT WITH DAIMELER TO INSPECT. SEEMS TO ME THIS IS A POTENTIAL SAFETY ISSUE THAT IS HIDDEN TO MOST OWNERS. *AK
NHTSA ODI #10116900
90,000 miles · Feb 10, 2005
Suspension
STRUT TOWER RUSTING OUT. THIS COULD LEAD TO LOSS OF CONTROL OF THE VAN. *AK
NHTSA ODI #10110234
90,000 miles · Apr 22, 2004
Suspension
ON MY 1997 PLYMOUTH MINI VAN A CRACK HAS OCCURED ON THE LEFT FRONT STRUT TOWER. THIS IS THE ONLY PLACE ON THE VAN THAT HAS RUSTED. I HAVE HAD THE VAN IN FOR SERVICE SERVERAL TIMES FOR FRONT END ALIGNMENTS AND THE LAST TIME FOR A SAFETY INSPECTION. IT TOOK MY HUSBAND POINTING THISOUT TO THE DEALERSHIP BEFORE THEY NOTICED IT. THE…
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ON MY 1997 PLYMOUTH MINI VAN A CRACK HAS OCCURED ON THE LEFT FRONT STRUT TOWER. THIS IS THE ONLY PLACE ON THE VAN THAT HAS RUSTED. I HAVE HAD THE VAN IN FOR SERVICE SERVERAL TIMES FOR FRONT END ALIGNMENTS AND THE LAST TIME FOR A SAFETY INSPECTION. IT TOOK MY HUSBAND POINTING THISOUT TO THE DEALERSHIP BEFORE THEY NOTICED IT. THEY IMEDIATELY SAID IT WAS A SAFETY CONCERN! BUT DO NOT WANT TO COVER THE REPAIR. UPON FURTHER INVESTIGATION WE FOUND THAT MY BROTHERS 1998 MINIVAN HAS THE EXACT SAME DEFECT. I CANT BELIEVE THAT WE ARE THE ONLY TWO? WHEN I CHECKED YOUR SITE OTHER ARE LISTED FOR COSMETIC RUST IN THIS LOCATION AND CLUNKING SOUNDS? *AK
NHTSA ODI #10067675
Mileage unknown · Sep 9, 2003
Suspension
CONSUMER TOOK VEHICLE TO DEALER FOR THE REGULAR MAINTENANCE, AND FOUND OUT THAT THE SPRINGS WERE PROTRUDING AND RUSTING FROM THE STRUTS. IF THE SPRING FAILED VEHICLE WOULD FALL. CONSUMER SAID THAT THIS WAS NOT NORMAL.*AK
NHTSA ODI #10038569
Mileage unknown · Jul 2, 2002
Suspension
VAN SHAKES VERY HARD WHILE DRIVING. VEHICLE HAS BEEN CHECKED BY DEALER WITH NO RESOLUTION.*AK
NHTSA ODI #8013211
Mileage unknown · Jan 7, 2002
SuspensionTires
TIRES HAD BEEN WEARING OUT, AND ALIGMENT HAD NOT CORRECTED PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
NHTSA ODI #8001721
Mileage unknown · Apr 4, 2000
Service Brakes, HydraulicSuspension
WHILE DRIVING AT APPROX. 65 MPH, A VIBRATION WAS NOTED FROM UNDER THE VEHICLE. SHORTLY THEREAFTER, WHEN ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WENT TO THE FLOOR, AND THE BRAKES FAILED TO STOP THE VEHICLE. DRIVER PULLED INTO THE MEDIAN ON US 15, AND THE GRASS AND MUD SLOWED THE WEHICLE TO A STOP. DEALER WAS UNABLE TO …
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WHILE DRIVING AT APPROX. 65 MPH, A VIBRATION WAS NOTED FROM UNDER THE VEHICLE. SHORTLY THEREAFTER, WHEN ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WENT TO THE FLOOR, AND THE BRAKES FAILED TO STOP THE VEHICLE. DRIVER PULLED INTO THE MEDIAN ON US 15, AND THE GRASS AND MUD SLOWED THE WEHICLE TO A STOP. DEALER WAS UNABLE TO REPLICATE THE PROBLEM, AND DENIED ANY HISTORY OF SIMILAR PROBLEMS. *AK
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE.
Consequence & remedy
Consequence: A SCORE MARK WAS MADE ON THE WHEEL, AFFECTING THE DURABILITY OF THE WHEEL.
Remedy: DEALERS WILL REPLACE ALL ROAD WHEELS (AND FULL SIZE SPARE TIRES) WITH NEW WHEELS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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